Jennifer Frankel Email & Phone Number

Neptune Beach, Florida, United States

• Provide strategic leadership and oversight of the University Relations team, driving the development and maintenance of our partnerships with colleges, universities and other educational institutions.• Develop and execute a comprehensive partnership strategy to expand the organization's presence in the international education market.• Foster strong relationships with key stakeholders, including university administrators, international student offices, student health centers, and our insurance carrier partners.• Identify new collaboration opportunities and negotiate agreements with universities, ensuring mutually beneficial partnerships.• Lead a high-performing team, providing guidance, mentorship, and support to achieve departmental and organizational goals.• Conduct market research and analysis to identify emerging needs and trends in the international education sector, informing strategic decisions and innovative solutions.• Collaborate with internal teams to align university partnership strategies with overall business objectives.• Represent the organization at industry conferences and events to enhance brand visibility and network with key influencers.• Stay up-to-date with industry regulations and compliance requirements related to insurance offerings for international students, scholars and travelers.• Possess a proven track record of successfully developing and maintaining strategic partnerships, strong leadership skills, and in-depth knowledge of the international education landscape.

Florida, United States

• Develop and maintain strategic partnerships with colleges and universities, fostering strong relationships and understanding institutional needs.• Actively seek out and establish new collaboration opportunities to expand the reach and impact of insurance services.• Serve as a key point of contact for university administrators, international student offices, and stakeholders.• Conduct comprehensive needs assessments to understand and address the insurance requirements of universities and their international student population.• Provide expert consultation to guide universities in selecting suitable insurance plans.• Collaborate with internal teams to ensure seamless program implementation and onboarding processes.• Enhance and maintain strong relationships through regular communication, addressing concerns, and delivering exceptional customer service.• Stay informed about industry trends and market developments to identify new opportunities and drive innovative solutions.• Leverage networks, attend conferences, and engage in professional development to stay connected with the international education community.• Possess extensive experience in building partnerships, relationship management, and a deep understanding of the insurance landscape within the international education sector.

Neptune Beach, Fl

• Developed and implemented new internal sales approach including sales coaching, developing KPIs, and monitored effectiveness.• Oversaw school visit initiative including meeting with colleges and universities, developed marketing materials, and carried out the strategic plan that saw growth in both the individual and group sales.• Managed group sales including submitting responsive RFP’s.• Developed key informational resources on international education ranging from trainings on the Sexual Assault Awareness for International Students, Emotional and Mental Health Awareness for International Students, and orientation videos to prepare students for the US healthcare system. • Directed and expanded the Latin American market by overseeing content development, translations, marketing efforts, and the creating of key resources internally.

Mexico City Area, Mexico

• Directed and promoted international financial aid sites to provide key resources on scholarships, grants, and loans to international students and student advisors. This included managing Facebook, Twitter and ongoing blog posts to engage users.• Managed and developed key informational resources on international education ranging from funding an education in the US and abroad, understanding US educational system, guide to getting your F1 visa, OPT/CPT restrictions, studying abroad, etc. • Used blogging and other social media outlets to provide awareness on key issues facing international education and started dialogues to help further the understanding throughout the industry. • Coordinated and managed international insurance accounts with colleges, universities, high school programs, and English language programs. Helped schools adjust to health care reform insurance changes as it was phased in and kept international education community up to date with key changes in the insurance industry.

Neptune Beach, Fl

• Oversaw international insurance accounts with key clientele and industry representatives.• Developed relationships with clients from the initial consultation, underwriting process, billing, to ongoing plan management.• Trained new employees on internal policies and processes to ensure continued growth in our core competencies.• Managed and developed marketing efforts by improving the existing content through our network of sites by implementing SEO strategies, organizing and attending conferences, etc.

Neptune Beach, Fl

• Coordinated outreach to important markets to grow our core insurance business to schools and organizations around the world.• Provided customer service support to students and organizations for their international travel and health insurance plans.• Developed internal resources to improve efficiency to streamline client support and responsiveness.

Neptune Beach, Florida, United States

• Provide strategic leadership and oversight of the University Relations team, driving the development and maintenance of global partnerships with colleges, universities and other educational institutions.• Develop and execute a comprehensive partnership strategy to expand the organization's presence in the international education market.• Foster strong relationships with key stakeholders, including university administrators, international student offices, student health centers, and our insurance carrier partners.• Identify new collaboration opportunities and negotiate agreements with universities, ensuring mutually beneficial partnerships.• Lead a high-performing team, providing guidance, mentorship, and support to achieve departmental and organizational goals.• Conduct market research and analysis to identify emerging needs and trends in the international education sector, informing strategic decisions and innovative solutions.• Collaborate with internal teams to align university partnership strategies with overall business objectives.• Represent the organization at industry conferences and events to enhance brand visibility and network with key influencers.• Stay up-to-date with industry regulations and compliance requirements related to insurance offerings for international students, scholars and travelers.• Possess a proven track record of successfully developing and maintaining strategic partnerships, strong leadership skills, and in-depth knowledge of the international education landscape.

Florida, United States

• Develop and maintain strategic partnerships with colleges and universities, fostering strong relationships and understanding institutional needs.• Actively seek out and establish new collaboration opportunities to expand the reach and impact of insurance services.• Serve as a key point of contact for university administrators, international student offices, and stakeholders.• Conduct comprehensive needs assessments to understand and address the insurance requirements of universities and their international student population.• Provide expert consultation to guide universities in selecting suitable insurance plans.• Collaborate with internal teams to ensure seamless program implementation and onboarding processes.• Enhance and maintain strong relationships through regular communication, addressing concerns, and delivering exceptional customer service.• Stay informed about industry trends and market developments to identify new opportunities and drive innovative solutions.• Leverage networks, attend conferences, and engage in professional development to stay connected with the international education community.• Possess extensive experience in building partnerships, relationship management, and a deep understanding of the insurance landscape within the international education sector.

Mexico City Metropolitan Area

• Developed and implemented new internal sales approach including sales coaching, developing KPIs, and monitored effectiveness.• Oversaw school visit initiative including meeting with colleges and universities, developed marketing materials, and carried out the strategic plan that saw growth in both the individual and group sales.• Managed group sales including submitting responsive RFP’s.• Developed key informational resources on international education ranging from trainings on the Sexual Assault Awareness for International Students, Emotional and Mental Health Awareness for International Students, and orientation videos to prepare students for the US healthcare system.• Directed and expanded the Latin American market by overseeing content development, translations, marketing efforts, and the creating of key resources internally.

Florida, United States

• Directed and promoted international financial aid sites to provide key resources on scholarships, grants, and loans to international students and student advisors. This included managing Facebook, Twitter and ongoing blog posts to engage users.• Managed and developed key informational resources on international education ranging from funding an education in the US and abroad, understanding US educational system, guide to getting your F1 visa, OPT/CPT restrictions, studying abroad, etc.• Used blogging and other social media outlets to provide awareness on key issues facing international education and started dialogues to help further the understanding throughout the industry.• Coordinated and managed international insurance accounts with colleges, universities, high school programs, and English language programs. Helped schools adjust to health care reform insurance changes as it was phased in and kept international education community up to date with key changes in the insurance industry.

Neptune Beach, Florida, United States

• Oversaw international insurance accounts with key clientele and industry representatives.• Developed relationships with clients from the initial consultation, underwriting process, billing, to ongoing plan management.• Trained new employees on internal policies and processes to ensure continued growth in our core competencies.• Managed and developed marketing efforts by improving the existing content through our network of sites by implementing SEO strategies, organizing and attending conferences, etc.

Neptune Beach, Florida, United States

• Coordinated outreach to important markets to grow our core insurance business to schools and organizations around the world.• Provided customer service support to students and organizations for their international travel and health insurance plans.• Developed internal resources to improve efficiency to streamline client support and responsiveness.

Master Of International Business, International Finance

80% scholarship awarded to 8 entering graduate students Latin America Finance Tour representative to Rio de Janiero, Brazil Thesis.

Master Of Science, Finance

Master of Finance exchange representative with Universidad Adolfo Ibáñez, Santiago, Chile

Bachelors Of Science In Business Administration, Finance

Bachelor of Science in Business Administration – Finance, May 2007 Graduated in 3 years; 100% scholarship through Florida Bright Futures.