Jennifer Frigolette Email & Phone Number

Albany, Ny, Us

Warren, Washington, Saratoga County, Ny

The Care Manager assists individuals with intellectual and or developmental disabilities through the person-centered planning process to identify their short and long-term goals. Sets priorities by developing, implementing, and monitoring person-centered service plans (Life Plans) using functional assessments and other clinical, social, and available information to meet individuals' needs and preferences. The Care Manager plays a crucial role in supporting good health outcomes through strategies to encourage preventative care and managing chronic conditions.•Responsible for all Health Home Care Management duties and provides comprehensive care coordination, including monitoring the participants' Life Plans according to everyone's unique needs and circumstances.•Serves as the lead for the Individual's Interdisciplinary Team (IDT) by scheduling, leading, and actively collaborating with the Individual and IDT to conduct meetings and assessments, ensuring the development of a comprehensive Life Plan that reflects the individual's needs and desires life goals.Assisting with authorizations/approvals and access to OPWDD waiver services and other supports.• Have regular contact with the individual both in-person and through phone calls, virtual meetings, and emails.• Conduct in-person visits per OPWDD requirements and as needed to provide quality supports to members.• Monitor and evaluate needs, including prevention, wellness, medical, specialist, behavior health treatment, care transitions, and social and community services, including developmental disability and long-term services.• Connect, coordinate, and arrange for culturally appropriate care provision, including coordinating healthcare, arranging medical appointments (both routine and post-hospitalization), and transportation as needed.• Play an active role in transitions in life or care, i.e., discharge planning, moves between settings or levels of care, aging out of school, retirement, etc.

Glens Falls, New York, United States

Sustainable PR is a green-focused public relations firm, founded in 2020, and located in Glens Falls, NY. In this role I wrote and distributed press releases and media queries for clients with a sustainability focus including a hanger from 100% recycled ocean plastics, an indoor vertical farm planned in Glens Falls, and a Solar Energy Company planning community solar projects in New York State, as well as the company itself.My main accomplishments were:--Developing important connections in Malta and Bethlehem area in order to garner community support for community solar projects.--A Press Release I drafted and distributed was published, including in Solar Power World Online, a publication with National Reach of 95,672 UVPM (Unique Visitors Per Month) --Secured interviews with reporter from Albany Business Review and reporter from The Daily Gazette for client--Facilitated opportunity for company Founder and Principal to do a Zoom presentation to a group of nonprofit Executive Directors--Used HARO service to secure client's inclusion in holiday gift guides--Planned and executed Chamber of Commerce Ribbon Cutting with prominent attendees including NYS Assemblyman Simpson, GF Mayor Hall, Warren County Supervisors Driscoll and Braymer, media attendance included news WTEN and Foothills Business Daily--During the six weeks I managed the company's social media platforms, including pages for Sustainable PR as well as Support for Community Solar in Upstate NY, I increased likes, followers, and engagement through interesting and consistent content. (During the period of 10/7/2021 to 11/17/2021): -Facebook: Increased from 77 likes to 137 likes/151 followers; post engagement up 212% -Instagram: Increased from 115 Followers to 133 Followers -Twitter: Increased from 12 Followers to 18 Followers -LinkedIn: Increased from 51 Followers to 124 Followers

Queenbsury, Ny

Used POS system in photo booth, upselling and providing great customer service

Fort Edward, New York, United States

• Reporting Directly to Executive Director, supported outreach, communication, and fund development efforts for the community action nonprofit of Washington County• Raised $70,000 private funding in first seven months, the highest total private funding in organizational history of 50+ years• Responsible for social media accounts including Facebook, Instagram, LinkedIn, and Youtube• Created first ever press release template for the organization, 500+ entry mailing list from scratch, presentations, thank you letter template, spreadsheet to track CFS referrals, and created first ever Annual Appeal letter which was sent out to 450• Work with vendors to print marketing materials including letters, pamphlets, banners, and promotional items• Presented to community groups including LTCC, ARHN, AAUW, Glens Falls Kiwanis, Lake George Rotary, Granville Chamber of Commerce, Whitehall Chamber of Commerce, etc.L.E.A.P. Social Media Increases:Started Instagram page 4/5/2021, from 0 to 201 followers by 10/5/2021Started Youtube channel, as of 10/5/2021 at 14 subscribers, posted 24 videos, most popular video has 729 viewsFacebook page increased from 350 likes in August 2020 to 675 likes and 754 followers 10/5/2021LinkedIn Page increased from 30 followers in July 2020 to 57 followers as of 10/5/2021L.E.A.P. is a non-profit community action agency that serves all of Washington County. Located in Fort Edward, we have been aiding individuals and families in defining and reaching their goals economically, educationally, and more for over 50 years. Our organization believes that supporting individuals and families in attaining self-sufficiency is best done through building relationships and community networks.

Glens Falls, New York Area

I started in 2015 as Volunteer Services Assistant, reporting to the Director of Volunteer Services. In 2017 I was promoted to Coordinator, and my position expanded to include managing Amanda's House in addition to working with the volunteers and managing the Junior Volunteer Program.I worked with the Director of Volunteer Services to manage over 150 volunteers at the hospital and our offsites who contributed over 25,000 volunteer hours each year. I was responsible to “round” on the volunteers each day and communicate with them about changes that may affect patients and visitors. Each month I entered their hours and ensured they were updated on their health clearances and paperwork. I coordinated the junior volunteer program and was directly responsible to interview, train, place, and supervise the high school students. I supported the adult and teen volunteers with training, supervision, motivation and encouragement, and the planning and implementation of recognition events including annual Recognition Breakfast and Volunteer Week.As the only paid employee of Amanda’s House, a home away from home for Glens Falls Hospital patients and/or their families who have traveled over an hour for healthcare, I was responsible for all the day-to-day operations of the house and was on-call 24/7. Tasks required to keep the house running included scheduling and checking in guests, housekeeping, purchasing necessary supplies, and presenting at hospital and community events to raise awareness of the house. I was responsible for the yearly budget and project management of maintenance that needed to be completed including repaving the driveway, repainting porches, replacing the kitchen flooring, and repairs that needed to be done throughout the year on the HVAC system, large appliances, etc. I worked closely with the Facilities Department to ensure that the house was kept safely operational including plowing and shoveling in the winter.

Queensbury, Ny, South Glens Falls, Ny

I worked as a seasonal tax professional in the Queensbury office in 2016 tax year and a receptionist evenings and weekends in the South Glens Falls office in 2017, 2018, and 2019.As a first-year tax professional, I completed the 60 hour income tax course which included content on current tax law and filing practices for both Federal and New York State returns. During tax season I prepared 1040EZ and 1040A returns for clients.Receptionist duties including answering phones, making reminder calls, directing questions, setting appointments, cash handling, filing, keeping an organized and clean waiting area.

Albany, New York Area

As Human Resources Coordinator, I recruited candidates for Attentive Care's FREE PCA training. The training program is regulated by the NYS Department of Health. In a short time, candidates can become a NYS Certified Personal Care Aide and be on their way to an exciting career in the healthcare field! There are daytime and evening trainings, for candidates that work during the day. Typical PCA job duties include going into client's homes, supervised by a Nursing Supervisor, and handling functions for patients such as bathing, feeding, dressing, ambulation and toileting. Once candidates complete training and receive a PCA Certificate, they may have the opportunity to apply for employment with our agency, and upon hire could be eligible for all of our great employee benefits.

Greater San Diego Area

As my former spouse was in the military, I lived in San Diego, California for approximately 9 months. I worked for a temp agency called Office Team-- there my main temporary assignment was data-entry for a mortgage company. Worked 12 hour days, 6 days per week during their busy season. I also worked at Target as a sales associate during the holiday season November/December before relocating back to New York State.

Bremerton, Washington And San Diego, California

When I was briefly in Bremerton, Washington, due to my former spouse's military assignment, I completed a CNA training (comparable to a PCA or HHA in New York) and worked as a homecare aide. In San Diego, I worked as a Scheduling Supervisor for a homecare company, Comfort Keepers.

Poulsbo, Washington

-Received "Astound and Delight" award for catching a mistake, saving the company $2,000.-Awarded "Employee of the Month" at West Sound Workforce for September 2012.-Accurate and detailed submission of freight claims resulted in company receiving $4793 in recovered funds.For this long-term temporary assignment, I was employed by WestSound Workforce, and worked for Watson Furniture as a shipping assistant.Responsibilities:-Completing all necessary paperwork to ship furniture domestically and internationally including Bills of Lading, packing slips, customs documentation, etc.-Getting quotes for freight and small packages to determine the best way to ship office furniture.-Submitting information for freight claims when product was damaged by carrier.

Albany, New York Area

Reported directly to the Vice President of company, oversaw and coordinated all daily operations of company that provides non-medical in home assistance for seniors.-SALES: TRIPLED private-pay client billing hours of service in first year of work with the agency.-CUSTOMER SERVICE: Personally performed all home visits to all potential clients prior to start of services. Clients decided based on our meeting whether or not to start services. -COMMUNICATION: Communicated via phone, written correspondence and site visits with clients, families, and employees, guiding families through incredibly sensitive situations.-MARKETING: Personally responsible for all networking, marketing, and attendance at events to represent the company and promote agency services. -SOCIAL MEDIA: Created the company facebook and twitter pages, produced youtube video.-HUMAN RESOURCES: Recruited and interviewed over 100 applicants, conducted background, motor vehicle, and reference checks. -STAFF SUPERVISION: Hired, oriented, trained and supervised 20-30 field employees, one Field Staff Supervisor, and one receptionist.--SCHEDULING COORDINATION: Assigned schedule for 30 employees and 40 clients each week. -BILLING AND PAYROLL: Responsible for record-keeping, and accounting including weekly submission of employee payroll and client billing.--ON-CALL RESPONSIBILITIES: Weekend and evening 24-hour availability for emergencies.

Cleveland, Ohio

-Recruited, trained, and placed volunteers at 16 youth and adult tutoring programs in Greater Cleveland, saving the community an estimated $90,000 per year.-Increased volunteer recruitment 46% in 2008 utilizing primarily free sources of earned media including radio, television, newspaper, and the internet.-Presented / co-taught two new volunteer training classes per month, "Building Literacy Skills in Children" and "Building Literacy Skills in Adults."-Added 8 additional specialized trainings in response to volunteer and provider feedback.--Secured funding for, planned, and executed 100-guest "Volunteer Reception" in 2008 and 2009.

Cleveland/Akron, Ohio Area

-Worked as a member of a treatment team to ensure client and staff safety in a secure residential facility serving adolescents with aggressive, violent, and/or self-injurious behavior due to profound trauma and/or mental illness.-Responsible to supervise and prevent children from harming themselves or others at all times. -Responsible to plan and present topics for education, assist clients with schoolwork, prepare meals, participate in recreational activities.-Trained in de-escalation techniques and Therapeutic Crisis Intervention.

Cleveland/Akron, Ohio Area

Paid as a grassroots political organizer for several different campaigns during this time period. Organizations included Move On PAC and Working America leading up to the 2004 Presidential Election, and the "Learn and Earn" petition campaign to secure funding for college education in Ohio. I volunteered as an organizer to gain support for the RON (Reform Ohio Now) Amendments to protect voting rights, and served as the volunteer recount coordinator for Cuyahoga County.While working on these campaigns, I was responsible for hiring, training, discipline and termination of both employees and volunteers. I both managed and participated in door-to-door canvassing, fundraising, and getting signatures to put an issue on the ballot. I often worked 12-16 hours per day, 6-7 days per week, under high-pressure, deadline-oriented goals.

Cleveland/Akron, Ohio Area

With very little money and a team of committed volunteers, ran my own campaign as a candidate in the May 2006 primary for Ohio State Senate District 23, attaining 8,529 votes (29% of the total) against the incumbent.According to the "Cleveland Plain Dealer" Newspaper:"Although not winning the endorsement, 25-year-old Frigolette is praised as "bright," "affable" and having "a real passion for public service." She has a B.A. in Political Science from Oberlin College and has been active in numerous political causes. According to her campaign website, she was a Coordinator in the recount of the 2004 presidential vote, a Field Organizer for MoveOn PAC's "Leave No Voter Behind" Campaign, and a Field Manager for Working America (a community affiliate of the AFL-CIO). She lists a variety of reasons for running including opposing one party rule in Columbus, improving the flawed system for counting votes, and to be a "role model to young people who think that they are too young to participate."Other press regarding the campaign:"I am happy that... Jen Frigolette in Senate District 23 made such a decent showing against intrenched pol Dale Miller who was appointed to the seat a few months ago (he was formerly a state rep) when the incumbent got another job. She too had few resources other than a group of enthusiastic friends. I hope she sticks around and stays involved; we need young, eager people like her (she graduated from Oberlin two years ago)"

Bachelor Of Arts (B.A.), Political Science

Activities and Societies: Asia House Co-op, Nicaragua Sister Cooperative Committee, Swim team, Winter Term Habitat for Humanity.

Master Of Social Work - Msw, Social Work

I am currently in graduate school doing the part-time 100% online program at University at Buffalo to attain my MSW

Master Of Social Work - Msw, Social Work