I support Volterra’s brokers on:Gatherting clients’ financial information (e.g. taxes, debts) to review if our clients are eligible for mortgage loans. Starting from the scratch or completing mortgage loan applications based on national and local financial standards and reviewing their progress. Analyzing complex financial data, resolving problems throughout application processes and building positive relationships with clients.

Reviewed loan files and clients documents, ensuring accurate information aligned with current lender standards. Prioritized deals based on timeliness, ensuring timely loan closings to meet lender, borrower, and home builder requirements. Validated and inserted loan application details into the company system/lending software.

Managed a variety of interactions with requests from internal and external stakeholders.Identified and created reports to help the management team make business critical decisions.Set up electronic mortgage files and process mortgage transactions in the database system.Managed loan renewals and payouts and prepared related mortgage documents for execution.Collect and analyze documents (e.g., insurance & property tax) to meet post-funding requirements.Monitored all borrower’s NSF payments, outstanding fees, and loans in arrears.Worked with supervisors and lawyers to manage the default loans and foreclosures.

Explained different types of loans pertaining to client situations.Worked with underwriters to fix application problems and resolve issues.Reviewed loan files and updated to match current standards.Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.Reviewed and validated details of loan applications and closing documentation.Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.Set up, stored and updated customer files, department records and regulatory paperwork. Verified credit histories, personal references and employment backgrounds for each applicant.Filed completed loan applications with underwriting and made approval or denial recommendations.

Six years ago, I took on a big challenge—leaving my country, career, language, and stability for an adventure abroad. Becoming a nanny, my first job in a new country, surprised even me. I turned into someone unexpected: like Mary Poppins. I learned the language I'm using now during those three years as a nanny. This experience shaped the person I've become, both in my personal life and as a hard worker. I'm grateful for the doors it opened, the skills it revealed, and the wonderful families I met. They made every minute as a nanny worthwhile. Now, I'm ready for new challenges.