Jennifer Huang Email and Phone Number

Lead a high-performing team in New York and Seattle managing 60+ accounts generating over $2B in gross revenue in North America. • Develop and implement growth strategies to drive revenue and client satisfaction• Analyze market trends, identify opportunities, and negotiate contracts to optimize account performance

• Led a team of 7 professionals in business development, account management, API connectivity, and web design to secure and manage large-scale distribution deals.• Negotiated and signed demand side partnerships across diverse sectors and geographies.• Achieved significant revenue growth through successful partnerships and strategic deal-making.

American Express Global Business Travel (GBT) is a recently spun off corporate travel division of American Express. A privately held company, it is the #1 rated full-service travel management company in the world.Responsible for managing the execution of GBT's client servicing strategy for a top global strategic client. This role includes responsibility across a wide variety of core business functions including: day-to-day program management, reporting and management information, vendor/supplier support and product support. - Manage a global team of 6 professionals focused on delivering a Best in Class travel program in 30+ global markets for a dedicated client- Building, maintaining, and expanding relationships with senior level executives

- Manage a $14B portfolio consisting of the largest and most strategic airline and online travel agent merchants - including United Airlines, Emirates, and The Priceline Group to drive revenue growth and positive customer engagement. - Oversee a $3M+ global marketing budget - partner with clients to develop custom insight studies and integrated multi-channel (including digital and traditional) marketing solutions to drive incremental revenue and sales-Establish deep travel industry knowledge to identify and maximize new business opportunities between airline and OTA clients and American Express, including signing 1st ever B2B card acceptance opportunity with United Airlines in 2015 with projected incremental revenue of $30M/yr-Develop trusted relationships with key decision makers in each account, understanding their strategic goals and developing plans to partner on these goals. Delivered high Net Promoter Score (9's and 10's) and customer satisfaction ratings across several key accounts

- Created and managed the project plan for the development of The Centurion Lounge at at Las Vegas McCarran International Airport - American Express’ first U.S. proprietary airport lounge.- Identified and launched 3+ key partnerships to provide differentiated, luxury gifts to Centurion (Black Card) Card Members

- Managed a $500M+ portfolio of 10+ top travel partners in the Membership Rewards loyalty program - partners included Continental Airlines, Virgin America, Hawaiian Airlines and Avis Car Rental- Negotiated and signed new partnership agreements to attract and retain valuable Card Members, including long term partnership deals with Virgin America and Choice Hotels. Launched broadscale digital marketing offer campaigns to drive new customer acquisition -Lead and managed contract negotiations to retain key loyalty partners at favorable economics

Managed and maintained competitive pricing strategy and intelligence across regions and industries

Identified, evaluated, and executed potential new revenue generating business opportunities, acquisitions and joint ventures

Developed optimal marketing spend strategy resulting in increased new customer sales for specific retail channels. Presented recommendations to senior management and national account managers.

Associate Manager, Mortgage-Backed Securities Allocations (2004-2005)- Led a cross-functional team of traders, controllers, funding and legal departments to settle P/L disputes and audit claims ensuring the correct financing of the firm’s inventory and cash.Senior Fixed Income Analyst, Mortgage-backed Securities Allocations (2002-2004)- Evaluated over $30 billion of mortgage securities and identified valuable collateral for sales and trading to market to institutional clients.Fixed Income Analyst, US Government Securities (2000-2002) - Minimized costs of failure by efficiently processing and settling over $10 billion of US Treasury securities against a daily deadline.