Jennifer Guevarra Email and Phone Number

I was a work from home Sales and Reservations call center representative. I was terminated due to the fact that their sales and reservations policy triggered my anxiety and since they don’t train you on how to handle difficult and/or irate customers I was not prepared, which also triggered my anxiety.

Assisted with accounting, planning, purchasing, record maintenance, elections, reporting, and human resource duties. Administered the daily operations of the town, prepared for town council meetings, and performed other duties and responsibilities as necessary and/or assigned. As the water billing/waste disposal collection clerk, responsibilities included processing the monthly utility billings for app. 575 residents in a timely matter, independently produced all billing and accounts receivable, regularly dealt with the public and was sensitive to their needs when I explained how to interpret their bills, prepared monthly reports for local and state agencies as well as monthly town council meetings, Received utility payments and other revenue payments; posted in Cash Receipting program to General Ledger. Performed utility account collection activities with authority to negotiate adjustments in balances owed. Processed open and close requests for service forms. Prepared monthly meter reader books and assists meter readers in obtaining accurate information. Provided reception services at town hall by answering telephone, fax machine, public works cell phones and personal inquiries. Produced letters, memoranda, reports, tabulations and other materials as requested. Sorted and filed correspondence, checks, vouchers, and other materials, numerically, alphabetically, or by other prescribed methods. Assisted in the maintenance of records and files.