Jennifer Harris-Kroll, Csm Email and Phone Number
Mission-driven leader seeking to leverage 15+ years of experience in strategic growth, organizational transformation, and inclusive innovation to create meaningful social impact. Currently exploring opportunities with organizations committed to solving complex societal challenges. Bonus points if they utilize the Entrepreneurial Operating System (EOS).I've built my career at the intersection of business strategy, operational excellence, and social impact. Whether launching ventures from scratch, turning around struggling organizations, or scaling mission-driven initiatives, I consistently deliver results by:- Building high-performing, inclusive teams that drive innovation- Creating scalable systems and processes that enable growth- Developing data-driven strategies that align mission with execution- Fostering stakeholder relationships that amplify impactMy superpower lies in seeing solutions before problems fully materialize. I thrive in ambiguous environments where conventional approaches haven't worked, bringing order to chaos through strategic thinking and collaborative problem-solving. Recent achievements include:- Securing $2.74M in partnerships for AI-driven workforce development initiatives impacting 3M+ employees- Leading cross-sector collaboration between federal agencies, nonprofits, and startups- Driving innovation in rural manufacturing through grant-funded AI/automation programsI'm particularly passionate about:- Bridging technology and social impact- Creating equitable opportunities for marginalized communities- Building sustainable, mission-aligned organizations- Developing next-generation leadersCurrently seeking a leadership role in an organization working to create systemic change. My ideal next step combines strategic leadership, operational excellence, and meaningful social impact.Core Competencies:Strategic Planning & Execution | Cross-Functional Leadership | Organizational Change Management | Data-Driven Decision Making | Innovation & Process Improvement | DEI Strategy | Stakeholder Management | Budgeting & Reporting | Sales | Marketing | Customer Success | HR OperationsTechnologies:Operations: Microsoft Office, Google WorkspaceOrganization: Notion, Monday, AsanaCollaboration: Slack, Jira, Confluence, Miro, FigmaData/CRM: Tableau, MySQL, Salesforce, HubspotCreative: Adobe Suite, CanvaEvents: Hopin, Streamyard, ZoomHR Tech: SAP SuccessFactors, Workday, Bamboo HR, ADP, GustoWebsites: Wordpress, Webflow, Salesforce CloudProgramming: HTML, CSS, PHP, Python, ROther: AI/ML Basics, ChatGPT/Claude
Rappahannock Area Community Services Board
View- Website:
- rappahannockareacsb.org
- Employees:
- 196
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Talent Acquisition And Development LeadRappahannock Area Community Services BoardWashington, Dc, Us
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Hr OperationsRappahannock Area Community Services Board Dec 2024 - PresentFredericksburg, Va, UsExcited to be automating and operationalizing systems and processes to help employees get what they need, streamline the hiring process, and help the HR team have even more impact!
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Founder | Principal ConsultantLaudable Ventures Feb 2009 - PresentI partner with marginalized business owners to create and implement data-driven, innovative solutions that solve complex business challenges and drive sustainable growth. My approach combines strategic thinking with practical implementation, focusing on creating efficient systems that clients can maintain independently.Recent engagements include:Implementing EOS framework for a racial equity-focused publisher, driving operational efficiencies and enabling scaled impactDeveloping comprehensive talent strategy for construction firm, resulting in 25% increase in diverse talent attraction and 40% improvement in retentionEngineering business turnaround for wellness practice through innovative strategies, diversifying revenue streams and increasing annual revenue by 65%Each bespoke engagement focuses on building sustainable systems, empowering teams, and creating measurable impact. -
Senior Consultant, Technology, Strategy And InnovationKapeer Oct 2023 - PresentI lead executive, IT, HR, and engineering teams through large-scale, cross-enterprise strategy and technology transformation initiatives. Including needs assessment, planning and implementing AR/VR/AI technologies for training, upskilling, and reskilling their workforces, streamlining processes and automating work.CURRENT PROJECTS:Spearheading the development and execution of a comprehensive IT strategy for a major healthcare system with 33,000+ employees. Leading a cross-functional team of executives and IT professionals in conducting technical assessments, defining strategic roadmaps, workflow design, and implementing cutting-edge technologies.Establishing collaborative partnerships with executive teams in the semiconductor sector to create and implement nationwide VR/XR training programs. -
Director Of GrowthAnthill Apr 2022 - Feb 2024Chicago, UsRecruited as employee #2 to this venture-backed HR technology startup focused on creating opportunities for marginalized workers. Led cross-functional strategy and execution across marketing, sales, HR, and customer success, scaling from concept to multi-million dollar partnerships.Strategic Leadership & Operational Development:Implemented EOS framework across organization, creating alignment between vision, strategy, and executionArchitected and scaled integrated operations across marketing, sales, HR, and customer success from ground upBuilt company-wide knowledge management and operational systems enabling cohesive growthLed remote, cross-functional teams through rapid growth phases, adapting strategies to evolving needsGrowth & Partnership Achievement:Secured and executed $2.74M in strategic partnerships implementing AI solutions across Appalachian regionDeveloped innovative multi-sector partnership model connecting government, nonprofit, and private organizationsLed successful grant initiatives including TVA $148K program piloting AI/automation in manufacturing sectorImpacted over 3 million employees and hundreds of employers through strategic initiativesMarketing & External Relations:Created data-driven marketing strategy resulting in national recognition (Forbes, TechCrunch)Positioned company as industry thought leader through strategic speaking engagementsSecured multiple national awards including SXSW and BuiltIn recognitionBuilt robust pipeline of strategic partnerships across sectorsCulture & Team Development:Fostered inclusive, high-performance culture emphasizing transparency and continuous adaptationChampioned DEI initiatives focusing on underserved communitiesCreated frameworks for remote team engagement and cross-functional collaboration -
Marketing + People Ops LeaderAnthill Sep 2021 - Apr 2022Chicago, UsArchitected brand, marketing, and communications, resulting in consistent growth in website traffic, lead generation, and industry awards.Led Marketing, Communications and Creative teams, developing and executing integrated marketing strategies from website to press releases.Developed employee onboarding processes and programs to develop company culture.
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Senior Specialist, Workplace Innovation Catalyst, ShrmlabsShrm Oct 2020 - Sep 2021Alexandria, Va, UsLed strategic innovation initiatives within the HR Technology Innovation department at the world's largest HR professional association, serving 325,000+ members. Focused on identifying and implementing emerging technologies while creating connections across the HR technology ecosystem.Strategic Initiatives:Created and launched global HR Technology pitch competition, engaging 200+ startups and establishing SHRM as an innovation leader in the HR technology spaceDeveloped and implemented digital community strategy connecting 325,000+ members with emerging HR technologiesLed cross-functional teams managing complex stakeholder relationships across state chapters and membership groupsProvided strategic investment recommendations to Executive Leadership Team based on comprehensive market analysisBuilt frameworks for evaluating emerging technologies and market opportunities -
Chief Operations Officer | Co-FounderCareer Research Group Feb 2013 - Jan 2020Washington D.C., UsLed the transformation of Career Research Group from concept to international operation, building and scaling all operational functions while managing P&L and organizational performance. Created scalable systems enabling expansion across US and Canadian markets while maintaining focus on mission and culture.Strategic Leadership:Developed and executed comprehensive operational strategy supporting international expansionLed successful pivot from B2C to B2B market, resulting in adoption by 200+ organizationsSecured $500K investment for innovative career planning technologyCreated and implemented resource optimization frameworks across all business functionsGrowth & Innovation:Established multiple revenue streams through strategic market expansionDeveloped data-driven product lines serving both individual and organizational clientsCreated thought leadership strategy resulting in international speaking engagementsBuilt strategic partnerships across corporate, government, and educational sectorsOperational Excellence:Implemented performance metrics systems driving accountability and strategic decision-makingDeveloped pricing strategies and financial models supporting sustainable growthBuilt and managed cross-functional teams fostering collaboration and continuous improvementCreated scalable operational infrastructure enabling consistent expansionCulture & Impact:Established remote-first culture before COVID-19Championed diversity and inclusion initiatives across product development and organizational practicesDeveloped frameworks aligning individual career growth with organizational objectivesBuilt high-trust environment supporting innovation and professional development -
Project Manager/Scrum Master - ProductJewelers Mutual Insurance Company Apr 2014 - May 2015Neenah, Wisconsin, UsLed strategic, cross-functional initiatives driving product innovation and process improvement for this industry-leading insurance provider. Managed complex projects up to $1M while implementing organizational change through Agile methodology adoption.Key Achievements:Championed and implemented Agile framework across organization, transforming project delivery methodology and improving performance metricsDeveloped innovative Shipping Solution product projected to save >$1M in first-year lossesUnified cross-business data systems, resulting in $415,000 annual savings and 17% revenue increaseFostered collaboration between technical and business departments, creating alignment between strategic objectives and technical implementationLed successful cultural shift to Agile practices, improving project delivery timeframes and team engagement -
It And Security SpecialistTech Guides, Inc. Jul 2012 - Feb 2013Appleton, Wisconsin, UsLed technical operations and system security initiatives for small and medium-sized organizations, focusing on creating scalable, secure infrastructure solutions.Key Achievements:Developed new disaster recovery program, creating additional revenue stream while addressing critical client needsLed successful deployment of new server system for $25M company, collaborating with cross-functional team to complete installation within 48 hours with zero downtimeManaged day-to-day technical support operations, building efficient troubleshooting protocols across various platformsCreated scalable IT solutions enabling client business growth while maintaining security and performance -
Assistant To Director Of Alumni RelationsWashington And Lee University 2009 - 2010Lexington, Va, Us -
Marketing & Communications SpecialistOregon State University 2007 - 2008Corvallis, Or, UsLed marketing and communications initiatives for the School of Business, driving enrollment growth through strategic outreach and innovative programming.Strategic Impact:Created and launched Entrepreneurship Program including Fireside Chats, Pitch Competitions, and Alumni Mentoring initiativesPlanned and executed high-profile Family Business Awards Gala, delivering acclaimed short films on tight timeline and budgetLed innovative multimedia startup project focused on holistic workplace wellness, attracting attention from Time Warner CEO and executive leadership teamCollaborated with Dean on stakeholder communications and speeches, building strong relationships with faculty, staff, and alumniDeveloped and implemented comprehensive PR and marketing strategies focused on increasing enrollment and engagement
Jennifer Harris-Kroll, Csm Education Details
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Cornell UniversityStrategic Marketing For Business Leaders -
Linfield UniversityManagement
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Linfield UniversityHuman Resource Management
Frequently Asked Questions about Jennifer Harris-Kroll, Csm
What company does Jennifer Harris-Kroll, Csm work for?
Jennifer Harris-Kroll, Csm works for Rappahannock Area Community Services Board
What is Jennifer Harris-Kroll, Csm's role at the current company?
Jennifer Harris-Kroll, Csm's current role is Talent Acquisition and Development Lead.
What schools did Jennifer Harris-Kroll, Csm attend?
Jennifer Harris-Kroll, Csm attended Cornell University, Linfield University, Linfield University.
Who are Jennifer Harris-Kroll, Csm's colleagues?
Jennifer Harris-Kroll, Csm's colleagues are Pam Lavallee, Michelle Wagaman, Laura Monroe, Shavone Gardner, Louise Dodd, Megan King, Lori Zuniga, Lcsw.
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