Jennifer Honea Email & Phone Number

Richardson, Texas, United States

Dallas-Fort Worth Metroplex

As part of Citrix's Talent Acquisition Leadership Team, I lead a team of 8 recruiters supporting all technical hiring in the Americas for Citrix Product & Engineering, Technical Support, and Customer Success organizations.

Coppell, Texas, United States

Led the recruiting for Technology, Digital Transformation, Product, and Enterprise Analytics client groups; all Digital & Technology and Enterprise Analytics full-cycle recruiting, and also mentored, coached, and trained Recruiters on the team.

Dallas, Texas, United States

Led all Technical Recruiting and transformed the Digital & Technology recruiting strategy.Full-cycle recruiting, strategic sourcing & screening responsibilities to include all technical recruiting for all domestic-based CBRE client positions.

Irving, Texas, United States

Oversaw all Recruiting & HR functions, including full-cycle recruiting for all business groups, and conducted New Hire Onboarding & Orientation, Employee Engagement, & Exit Interviews.

Dallas, Texas, United States

Oversaw recruiting for all Retail Center Manager and District Manager positions within the Southern California region for over 180 retail FedEx Office centers.• Full-cycle recruiting responsibilities including strategic sourcing, conducting phone interviews, offer negotiation, and coordinate onboarding of new hires• Partnered with the Managing Director and Regional District Managers to develop and maintain ongoing succession plans and benchmark roles, ensure adherence to the company's recruiting procedures and OFCCP compliancy, and communicate regularly to ensure hiring objectives were being met

Irving, Texas, United States

Responsible for all Technical Recruiting and HR Generalist support for both the Strategy & Enablement and the Technology Solutions GroupsHR Generalist responsibilities:• Accountable for the strategic action planning of Employee Engagement activities, Employee Rewards & Recognition programs as well as the Employee Referral program• Worked in collaboration with HR team members to complete on-going projects including: Annual Talent Ranking, Engagement Framework development, improved the overall Candidate Experience and also modified the New Hire On-boarding Manual• Conducted exit interviews, voluntary terminations, exit interview surveys and also reported out on this data• Managed and coordinated company sponsored charity fundraising events, and also participated in the “What the Fun!” committee to help plan company eventsRecruiting responsibilities: • Collaborated with hiring managers to understand their hiring needs and goals, then implemented and executed an effective hiring strategy.• Full-cycle talent acquisition: sourced and screened resumes, conducted a pre-screen interview and preliminary technical assessment of candidates, coordinated interviews, facilitated on-site interviews and hiring discussions with hiring managers• Proactive approach used to recruit both passive and active candidates; through use of job boards, networking, referrals and cold calling methods • Followed up with hiring managers and candidates throughout the interview cycle to ensure a smooth process from initial contact through closing out candidates• Drove entire offer process: gather finance approvals, negotiate offer terms and conditions, close candidates and extend offers• Worked with HR Administrator to on-board new hires, conducted all New Hire Orientations and followed up with new hires to ensure the transition into their role was seamless

Plano, Texas, United States

Led the HR Generalist and Recruiting efforts for the Delivery & Service divisions, Regional Sales departments, and Corporate Operational groups.HR Generalist role:• I-9 record maintenance and audit preparation, TL9000 external audit preparation, worked with Immigration law firm on VISA applications• Coordinated and Facilitated New Hire Orientation• Implemented revisions to policies and procedure documents • Handling employee termination paperwork, follow-up and worked with legal department on specialCorporate Recruiter role:• Responsible for full-cycle recruiting support of all full time and contractor hires• Sourced resumes, coordinated interviews, negotiated compensation, gathered offer approvals, created offer letters, initiated background checks and oversaw the on-boarding process • Met with hiring managers on a regular basis to discuss candidate hiring statuses and updates, as well as ensure all hiring objectives were being met• Handled all documentation of candidate evaluations, hiring requirements and decisions are documented and updated within the applicant tracking system (Taleo) • Assisted in preparing recruiting reports including workforce planning and applicant tracking• Responsible for vendor management within respective groups on an as needed basis for temp roles

Richardson, Texas, United States

• Served as an account manager for some VMS and non VMS major accounts within the OfficeTeam and Accountemps line of business for Robert Half. Some of my clients included Pfizer, JP Morgan Chase, Morgan Stanley and Sara Lee. • Ensured candidates were in compliance with internal policies, EEO laws as well as client specific placement policies • Sourced and phone interviewed Financial, Procurement/Supply Chain as well as Administrative candidates utilizing internal sources and candidate referrals• Negotiated salaries with candidates as well bill rates with clients• Created, maintained and updated candidate profiles within Micro J+ database• Worked within eight or more VMS data bases to submit qualified candidates to clients

Plano, Texas, United States

• Provided sourcing and recruiting support for heavy volume full cycle Technical Recruiting department and Staffing Director• Worked with Record Retention department to ensure compliance with applications• Tracked, updated and verified applicant info through the applicant tracking system (Deploy)• Coordinated interview and travel logistics for applicant interviews throughout the U.S• Created, organized and verified applicant tracking files were SOX compliant• Responsible for coordinating college intern rotational program interviews, gathering feedback from managers on current interns as well contributed to the rotational program consensus meetings

Plano, Texas, United States

• Acted as a liaison between the upper level management and Ericsson’s Immigration law firm• Used the PERM Labor Certification program to post/manage job notices, adhering to time-sensitive deadlines and requirements as well as ensuring Ericsson was in full legal compliance with the program• Daily interaction with high level executives• Coordinated on-boarding of new employees• Created and implemented department training materials• Provided support to the staffing department, from coordinating/scheduling to all phases of interviews through the offer process• Completed complex, deadline-driven projects; identified goals, priorities and resolved issues in initial stages• Created and maintained applicant tracking files• Initiated and tracked all drug screen and background traces for new hires• Sourced for candidates to fill positions throughout the US• Updated and maintained candidate status through the applicant tracking system (Ceridian)• Coordinated domestic and international travel for applicants

Dallas, Texas, United States

Payment Recovery Examiner: Responsible for determining if files from liability department have some potential for recovery of monies paid out.Negotiate settlements with insurance companies, attorneys, city jurisdictions and uninsured parties.Finalize investigation and if needed, reconstruct accidents to confirm liability.Prepare files in which arbitration or litigation will be filed; working hand in hand with staff counsel.Claims Trainer/Coach: • Worked together with a training team to coach new claims adjusters while implementing new material and procedures.• Monitored calls and built up new employees to aid in their success as a claims adjuster. • Created and executed new training methodsClaims Adjuster:• Contacted all parties involved in an accident to determine liability through investigative procedures.• Determined policy coverage’s that are applicable to each claim and issued payment, following company best practices.• Counseled policyholders on their applicable coverage’s and resolved all questions and/or concerns.• Received and handled heavy incoming calls from policy holders, claimants, attorneys, body shops and colleagues.