Develop, monitor and drive product roadmap to enhance products and service within IBM public cloud platform and offerings for the government market. Identify and deliver product information needed by global sales team to increase sales of business offerings, products and services. Create training materials on offerings for sales team. Collaborate with marketing team to deliver consistent IBM branding on compliance web pages. Investigate, draft and publish all mandatory compliance certifications in accordance with government regulations globally. Monitor and update external webpage with current compliance information. Set up Scrums within Trello to optimize project management.Accomplishments include:• Recouped $2 million in missed annual billing from 20 clients; investigated discrepancies through report automation. • Educated and communicated billing discrepancies to executive leadership, sales and customers. • Valued partner of internal stakeholders (CFO, auditors, system administrators) and external stakeholders (customer sales, revenue, customer success managers, billing).• Automated online account request process for all government entities, moving from a manual process. • Organized compliance approval process to meet project deadlines for internal and external stakeholders.• Completed and delivered PCI Guide for clients to ensure system compliance.• Enhanced offerings in Federal Datacenters; planned size and scope to optimize center capacity.

Balanced sales workload to improve customer success; contribution helped to generate $44 billion annual revenue. Maximized client management for 150 sales managers and 1,000+ sales leaders in the U.S., Mexico, India and China. • Allocated and adjusted resources and achieved quarterly goals within 1%.• Forecasted customer needs and modified resources to accommodate personnel changes and business changes.• Advised stakeholders in resource management, including executive leadership and BU management. • Measured and audited resources through creation and maintenance of extensive spreadsheets and databases.• Navigated shift in resources to offshore centers within a six month period.

Implementation Project Manager - GLOBAL BUSINESS SERVICES Led complex project implementation with budget of more than $5 million for Fortune 50 client. Customized project plans to meet and exceed client requirements in communications, risk assessments, issues management, change management, plan documentation, project test acceptance criteria and implementation of Service Level Agreements (SLA). Facilitated project plan for global team of 20 and primary point of contact for internal and external stakeholders. • Led project management for implementation of online expense reporting system, processing more than 1 million expense reports monthly for more than 80,000 end users in 42 countries.• Identified emerging risks and solved client problems, project scope changes and resource requirements.• Coordinated global resources to optimize project implementation, meet deadlines and minimize resource costs.• Identified, evaluated and implemented IT solutions and strategies for global application.• Collaborated with third party credit card vendors to investigate compliance and technical requirements.• Overhauled project plan quickly to address project problems and challenges.• Outlined and executed decommissioning plan to service client through termination. Led team of ten specialists as part of divestment process.

• Commissioned hardware systems and performance project management for $380 million, next generation computer system, a project partnership with Department of Defense DARPA (Defense Advanced Research Projects Agency), a division with more than 200 members.• Advised and collaborated with external customers and stakeholders. Communicated technical information and addressed customer needs.• Designed and executed project to manage system design and performance tuning.• Collaborated with internal, cross functional teams and stakeholders to implement and track project plan, manage status reports, and minimize risk.• Launched strategic change management plan in conjunction with client executive leadership.• Leverage communication, interpersonal, organization and time management skills to enhance relationships internally with key stakeholders and externally with clients and third party vendors.

• Managed the project implementation plan to ensure timely delivery of all requirements in accordance with functional and technical specifications, as well as approved budgets and labor resources.• Oversaw Design Automation Tools Group supporting as aspects of the product lifecycle from concept to manufacturing for the pSeries chip Design Team items. • Liaised between Executive Management and Technical Teams in ensuring compliance with user requirements, and completion of all deliverables with deadlines and budgets, and rectification of any project issues. • Monitored change control process, and presented weekly project status to Executive team.

I was the timing lead for one of the chips in the nest portion for the Zseries design group. I also project managed one of the units and grew that into the role of the project manager for the Nest for z9.