Key Responsibilities:Strategic Leadership: Define and implement the clinic’s mission, driving the expansion of services for women. Developed the vision for our integrative trauma care model, collaborating with our clinical team and Medical Advisory Board to bring it to life.Financial Oversight: Manage and maintain the budget, pursuing mission-aligned capital to ensure sustainability and growth.Business Development: Build and nurture partnerships with healthcare providers, payors, and government agencies to enhance referrals and expand community reach.Operations: Oversee day-to-day operations, ensuring smooth patient flow, scheduling, staff coordination, and optimized efficiency.Technology & Innovation: Implement technology solutions and digital platforms that streamline patient care and improve access to integrative services.Patient Experience: Ensure a compassionate patient journey, from scheduling to follow-up care, while upholding the highest standards of service. Oversee the availability of vetted resources for patients seeking social support services and manage our community platform outside the clinic.Clinical Support: Collaborate with our Chief Medical Officer and clinical team to integrate screening tools, care protocols, and referral pathways aligned with our mission.Team Leadership: Lead a multidisciplinary team, fostering a culture of collaboration, compassion, and excellence.Community Engagement: Attend health events, provide screeners with our care coordinator, and speak at medical conferences, partnership meetings, and to the larger community about WellMiss’s mission and how we help women heal from trauma.Training & Trauma Education: Received training and certifications in Compassionate Inquiry, Trauma Sensitive HeartMath, Grief-Informed Training, and Culturally Competent Trauma-Informed Care. Incorporate evidence-based practices to address trauma’s emotional, physical, and mental health impacts.

WellMiss is a Techstars venture-backed company that provides trauma-informed holistic and integrative care for women on their trauma healing and well-being journey. We connect the heart, mind, body, and soul, providing a whole-person integrative approach to care. We understand and know that data shows trauma affects both the mind and body. Our care model includes integrative physicians, naturopathic doctors, specialized therapists, and an array of complementary wellness practitioners. WellMiss are provided a care team personalized to their healing journey after completing a wellness assessment. Their care team collaborates on her care and integrates their expertise to help her. WellMiss can schedule telehealth appointments, enroll in well-being learning modules, attend monthly live well-being sessions, and receive peer support in our Sacred Space community. Background: WellMiss Idea was Birthed in 2020Incorporated in December 2021Care Community launched in April 2022Care Clinic and Patient Beta launched July 2023

• Deliver the Delta Difference in hospitality through service from the heart• Care for passengers, along with customer service duties and service management• Ensure the safety of passengers while they are onboard the aircraft• Assist passengers with baggage and flight connection concerns• Work as a team player and strive for 5• Utilize a five-step communication strategy amongst flight crew during flight

• Contracted role through Workforce Logic • Reported and tracked visual quality and content accuracy of over 17,000 Google advertisements • Examined advertising-related data, provided feedback and analysis to Google• Communicated effectiveness of web layouts and information via the online tool• Reviewed the legitimacy of advertisements to determine if they matched the user query intent• Assisted with quality scoring and SEO practices

• Wrote and produced the bi-weekly public affairs 5 minute college news spot• Attended and covered community events • Booked and interviewed guests• Provided complete, accurate and compelling coverage of collegiate financial news• Performed preliminary screening and extensive research of interviewees prior to completing a full length story• Verified the accuracy of information

• Performed as on-air entertainment reporter on the afternoon 3-6pm Gentleman George show• Researched and provided news headline topics• Memorized script to identify the station• Assisted the program director with voicing over 50 commercial, promo spots and PSA's• Produced the Steve Harvey Morning Show and wrote his magic call liners• Logged commercials into the appropriate log • Uploaded, wrote and maintained website entertainment news with HTML• Ensured promotions and sweepers were aired• Developed marketing/sponsorship plans and press releases for the stations• Answered phone line and operated the control console

• PRN role within the business office at Northside Hospital

• Worked in the mother/baby unit as an Unit Care Secretary• Greeted visitors and responded to patient questions and concerns• Transcribed physician orders and ordered patient meals• Prepared and arranged patient charts upon admission and discharge• Handled confidential department files and records• Handled the issuing of baby tags, oversaw the mother/baby security tracking system

• Performed a variety of roles including front desk check-in, checkout, medical records, scheduling, insurance verification, pre-authorization, and ultimately becoming a staff trainer, and procedure coordinator • Developed training booklets for new employees and facilitated new employee training sessions• Conducted medical record research to determine reasons for rejected procedure claims • Created monthly financial PowerPoint presentations for physician productivity meetings• Built mutually respected relationships with third party payers including: HMOS, PPOs and more• Solved all insurance billing and account receivables discrepancies Selected Contributions:• Maximized 100% reimbursement for physician claims by ensuring accurate ICD-Code and CPT coding and physician chart documentation, matched each other enabling the physician to have more approved claims than rejected claims• Collected $50,000 in bad debt from previously denied Medicaid and other insurance companies’ payments through persistent follow-through, which led to the Development and implementation of a new position called: Procedure Coordinator