Jennifer J. Dana Email and Phone Number

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As a Strategy Development and Communications Manager, my role is crucial in leading the development, execution, and communication of strategic initiatives in our organization. I work to align these initiatives with operational processes and foster a people-centric culture. Collaboration and communication are key aspects of my responsibilities, along with supporting employee wellbeing, talent balancing, and rewards. To achieve these objectives, I drive thought leadership, evolve organizational… Show more As a Strategy Development and Communications Manager, my role is crucial in leading the development, execution, and communication of strategic initiatives in our organization. I work to align these initiatives with operational processes and foster a people-centric culture. Collaboration and communication are key aspects of my responsibilities, along with supporting employee wellbeing, talent balancing, and rewards. To achieve these objectives, I drive thought leadership, evolve organizational processes, manage strategic initiatives, and ensure effective operations. I also inspect initiatives, identify process improvement opportunities, manage milestone events and related content, and maintain the operational cadence for leadership teams. Show less

Adobe provides diverse, inclusive, and holistic experiences to meet employees’ wellbeing needs. As a Wellness Ambassador, I represent Wellbeing on Site Council and act as site-level point of contact for Wellbeing initiatives. As an advocate for Adobe’s Wellbeing programs, I set out to inspire others to leverage the wellness resources and participate in activities. I also work with the Regional Wellbeing Team to cross-share site activity and updates relevant to Wellbeing programs, events, and… Show more Adobe provides diverse, inclusive, and holistic experiences to meet employees’ wellbeing needs. As a Wellness Ambassador, I represent Wellbeing on Site Council and act as site-level point of contact for Wellbeing initiatives. As an advocate for Adobe’s Wellbeing programs, I set out to inspire others to leverage the wellness resources and participate in activities. I also work with the Regional Wellbeing Team to cross-share site activity and updates relevant to Wellbeing programs, events, and campaigns. Show less

I led a diverse team comprised of Engagement Architects, Support Ops, Enablement, and Workflow Automation. We focused on supporting GTM and Presale plays, driving organizational reporting, onboarding new hires, and optimizing workflows through tool development.My responsibilities included maintaining functional leadership across the Operations staff, implementing process improvements, and executing strategies for operational excellence. Collaboration with peer organizations was… Show more I led a diverse team comprised of Engagement Architects, Support Ops, Enablement, and Workflow Automation. We focused on supporting GTM and Presale plays, driving organizational reporting, onboarding new hires, and optimizing workflows through tool development.My responsibilities included maintaining functional leadership across the Operations staff, implementing process improvements, and executing strategies for operational excellence. Collaboration with peer organizations was essential to align on common goals. I fostered inclusivity and diverse perspectives to solve problems with innovative solutions. Streamlining the escalation flow and enhancing efficiency were also priorities. Show less

Collaborating with practice leaders and stakeholders, I provided strategic guidance for the Premier Support Consulting business, focusing on cataloguing and assessing services, prioritizing process improvements, and analyzing business trends. By optimizing operations, aligning business data, and implementing change management and system automation solutions, I achieved successful outcomes and increased program efficacy. Conducting quantitative and qualitative data analysis, I identified key… Show more Collaborating with practice leaders and stakeholders, I provided strategic guidance for the Premier Support Consulting business, focusing on cataloguing and assessing services, prioritizing process improvements, and analyzing business trends. By optimizing operations, aligning business data, and implementing change management and system automation solutions, I achieved successful outcomes and increased program efficacy. Conducting quantitative and qualitative data analysis, I identified key business trends and bridged process gaps while scaling systems. I also served as a representative to senior leaders, delivering updates on practice health and contributing to proposals and planning. Show less

As a customer-facing account leader, I oversaw consulting engagements within portfolio-tiered accounts. I engaged customers, attended executive meetings, and drove account strategies to enhance engagement. Collaborating with Sales and Customer Success Managers, I managed customer relationships and participated in scope definition and pre-sales review as well as supporting customers in building capabilities, managing escalations, and identifying additional work opportunities. Ensuring customer… Show more As a customer-facing account leader, I oversaw consulting engagements within portfolio-tiered accounts. I engaged customers, attended executive meetings, and drove account strategies to enhance engagement. Collaborating with Sales and Customer Success Managers, I managed customer relationships and participated in scope definition and pre-sales review as well as supporting customers in building capabilities, managing escalations, and identifying additional work opportunities. Ensuring customer satisfaction and successful delivery of defined scopes were my priorities. Show less

As a member of the Practice Portfolio Management Team, my mission was to be organized and provide highly scalable, standardized practice and support to the AGS Delivery Organization with a focus on ensuring maximum revenue recognition, promoting project health and governance, and supporting process assurance.Focused on supporting the SAAS Director and leadership team (Adobe Analytics, Target, Audience Manger, and the MSA group) by providing reporting insights on revenue logged, capacity… Show more As a member of the Practice Portfolio Management Team, my mission was to be organized and provide highly scalable, standardized practice and support to the AGS Delivery Organization with a focus on ensuring maximum revenue recognition, promoting project health and governance, and supporting process assurance.Focused on supporting the SAAS Director and leadership team (Adobe Analytics, Target, Audience Manger, and the MSA group) by providing reporting insights on revenue logged, capacity forecasting, and pipeline bookings in order to pivot business strategies as needed. I also lead and assist on special initiatives, as such backlog acceleration and streamlining deep analysis reporting at the IC level. Show less

The Adobe Experience Consulting team excels in delivering design vision and execution, offering top-notch solutions to major brands worldwide across various industries. With a focus on retail, financial services, media, healthcare, and technology, we have successfully designed and built solutions for prominent companies such as Nike, Microsoft, T-Mobile, Verizon, Ford, and Sony.In my role, I oversaw day-to-day digital production for enterprise-level clients, ensuring the highest… Show more The Adobe Experience Consulting team excels in delivering design vision and execution, offering top-notch solutions to major brands worldwide across various industries. With a focus on retail, financial services, media, healthcare, and technology, we have successfully designed and built solutions for prominent companies such as Nike, Microsoft, T-Mobile, Verizon, Ford, and Sony.In my role, I oversaw day-to-day digital production for enterprise-level clients, ensuring the highest standard of work quality, internal communication, and client experience. I coordinated a team of onshore producers and offshore partners, optimizing performance and meeting deadlines while staying within budget. I acted as the main point of contact for client communication, addressing escalations and resolving obstacles. Additionally, I provided mentorship and guidance through group and 1-on-1 sessions, enforced best practices and process improvements, monitored pipeline developments for increased efficiency, and managed the team's production calendar and revenue forecasting. Show less

During my tenure at Adobe Experience Consulting, my primary focus was on Adobe Scene7 technology, an automation platform for media production and delivery. Scene7 provided a range of solutions, including imaging, eCatalogs, product configurations, targeted email and print, and image management, catering to industries such as retail, manufacturing, automotive, high tech, and media and entertainment.As a Production Manager, I held a crucial role in overseeing digital production for… Show more During my tenure at Adobe Experience Consulting, my primary focus was on Adobe Scene7 technology, an automation platform for media production and delivery. Scene7 provided a range of solutions, including imaging, eCatalogs, product configurations, targeted email and print, and image management, catering to industries such as retail, manufacturing, automotive, high tech, and media and entertainment.As a Production Manager, I held a crucial role in overseeing digital production for enterprise-level clients. This encompassed evaluating project scopes, serving as the main client interface, and collaborating with clients and producers to overcome obstacles. I successfully led producers in meeting deliverables, ensured efficient I/O handling, and championed best practices and process improvements. Additionally, I collaborated with offshore partners to optimize performance and meet deadlines, while continuously monitoring pipeline developments to maximize production efficiencies. Throughout my role, I diligently documented efficient workflows, developed training documentation, and maintained historical records to foster knowledge sharing and enable continuous improvement. Upholding a commitment to exceptional quality, effective communication, and outstanding client experience remained integral to my responsibilities. Show less

As a member of the Adobe Experience Consulting team, I focused on utilizing Adobe Scene7 technology to automate media production and delivery. Scene7 served various industries, including retail, manufacturing, automotive, high tech, and media and entertainment. In my role, I handled end-to-end production for clients, taking charge of tasks such as data entry, digital asset and render creation, image mapping, quality assurance, and metadata updates. Additionally, I generated texture maps to… Show more As a member of the Adobe Experience Consulting team, I focused on utilizing Adobe Scene7 technology to automate media production and delivery. Scene7 served various industries, including retail, manufacturing, automotive, high tech, and media and entertainment. In my role, I handled end-to-end production for clients, taking charge of tasks such as data entry, digital asset and render creation, image mapping, quality assurance, and metadata updates. Additionally, I generated texture maps to achieve 3D effects in displaying fabrics and surface textures on objects like clothing and furniture. Collaboration with Production Managers and Web-Producers was crucial to prioritize tasks, meet project deadlines, and effectively manage digital assets. Show less

At West Elm, an upscale retail store known for its combination of global materials and modern design, I had the opportunity to coordinate with various teams to maintain and update product-level copy and digital assets through WCM: CQ5. I was responsible for compiling, organizing, and archiving copy, digital assets, and seasonal information. Additionally, I executed high-volume production of digital assets and copy for new merchandising seasons, performed color correction and photo manipulation,… Show more At West Elm, an upscale retail store known for its combination of global materials and modern design, I had the opportunity to coordinate with various teams to maintain and update product-level copy and digital assets through WCM: CQ5. I was responsible for compiling, organizing, and archiving copy, digital assets, and seasonal information. Additionally, I executed high-volume production of digital assets and copy for new merchandising seasons, performed color correction and photo manipulation, and maintained and updated internal documents. I also served as a liaison to studio and production vendors, introduced workflow efficiency techniques, and supervised seasonal temps. Show less

At The Bubble Lounge, a renowned destination for Champagne and sparkling wine enthusiasts, I had the opportunity to support the Director of Operations and collaborate with the Director of Marketing. My responsibilities included designing promotional print and web materials for our bi-coastal locations, maintaining the company website, and providing input on visual design updates. I also handled correspondence with online social networks, mailing list recipients, business vendors, and partners.

eLuxury.com was an online luxury retailer specializing in designer apparel, accessories, beauty, and children's collections for brands such as Christian Dior, Marc Jacobs, Versace, Dolce & Gabbana, and Louis Vuitton. My responsibilities included processing high volumes of digital assets for optimal web quality, performing color correction and photo manipulation, maintaining digital asset archives, creating templates for standardized product placement, and collaborating with various teams to… Show more eLuxury.com was an online luxury retailer specializing in designer apparel, accessories, beauty, and children's collections for brands such as Christian Dior, Marc Jacobs, Versace, Dolce & Gabbana, and Louis Vuitton. My responsibilities included processing high volumes of digital assets for optimal web quality, performing color correction and photo manipulation, maintaining digital asset archives, creating templates for standardized product placement, and collaborating with various teams to ensure accurate product representation. Show less

The Leakey Foundation is a unique U.S. funding organization focused on human origins research. It supports scientific projects in paleoanthropology, primatology, geology, genetics, and morphology to advance our understanding of human evolution. In my role, I provided executive support, corresponded with stakeholders, managed grants, and contributed to marketing efforts by designing materials and maintaining the website. I also improved departmental efficiency and updated the procedural manual.