Jennifer Marshall Email & Phone Number

Charlotte, NC, US

• Primary Product Manager responsible for design, planning and delivery of a new B2B invoice and payment portal that will be accessible by over 200,000 users
• Translate product vision into a working roadmap consumable by business and technology
• Manage roadmap to meet project deadlines and quarterly commitments
• Identify and communicate any outstanding questions or risks to ensure project stays on track
• Convey requirements to UX team to obtain designs for developers to work from to ensure consistent look and feel within product for end users
• Coordinate with development managers and leaders to find and address resource constraints

Charlotte, NC, US

Charlotte, NC, US

Charlotte, NC, US

Charlotte, North Carolina, US

AmWINS Group is a global specialty insurance distributor with expertise in property, casualty, professional lines and specialty group benefit products. As the sole business analyst on the Enterprise Services Team, I am responsible for supporting 4 enterprise wide applications where policies are quoted, bound and processed through our internal accounting.

Charlotte, North Carolina, US

Charlotte, North Carolina, US

• Sole BSA on development of Belk’s first internal facing iPad App, fed by a SharePoint 365 site, with a 700+ end-user base, which allows real-time communication between corporate and stores
• Lead BSA on creation and implementation of a web and iPad app.250+ store locations utilize to capture associate observations to improve customer interaction
• Capture, document and present requirements to IT developers and vendor partners to ensure application or enhancements are built to the approved standards, guidelines and requirements
• Efficiently support four varied applications within Belk’s Marketing portfolio to ensure consistent stability and uptime
• Suggest, document and track enhancements to existing applications to improve user experience.
• Lead QA, UAT and regression testing for supported applications

Corning, New York, US

As a part of Corning Cable Systems Customer Experience Organization, I had the opportunity to get involved in varying areas. I was an integral part of a project team for a SAP CRM implementation where I assisted with Customer Experience Organization end user training for the CRM implementation. I aided in the development of training documentation for the.

New York, NY, US

This role allowed me to wear two hats, as both the Process Analyst lead and the Data Quality lead. Being intrinsically involved like this helped me to view and understand the innerworkings of the company as a whole. As the Process Analyst lead I facilitated JAD sessions with company “Subject Matter Experts” and executive management to capture business.

Responsible for providing project/sales quotes to customers and placing client orders via phone and e-mail. Efficiently managed client invoicing and organized historical records for the office.

Atlanta, GA, US

Supported the financial management team in planning their monthly/quarterly/yearly operational budgets. Developed innovative Microsoft Access databases that improved data organization and tracked staffing headcounts in numerous UPS locations.

Charlotte, North Carolina, US

This position allowed me to work closely with accountants to transfer funds as well as balance and reconcile credit card accounts. I was also involved in researching and tracking down funding, and investigating the sources of bad checks.