- Managing administrative tasks, ensuring implementation & coordination across multiple departments. - Resolving customer issues through communication, problem-solving, elevating customer satisfaction.- Ensuring completion of all staff paperwork and folders.- Securing clients and managing their paperwork and folders.- Organizing tasks and solving problems efficiently.- Attending meetings, taking records, and delivering presentations.- Scheduling staff rosters, answering phone calls, and responding to emails.

- Develop and execute comprehensive marketing strategies to drive brand growth and market share.- Utilize data analytics to inform decisions, optimize campaigns, and measure performance.- Lead and mentor the marketing team to achieve departmental goals and professional growth.- Oversee the creation, implementation, and analysis of marketing campaigns across various channels.- Conduct market research to identify trends and customer preferences.- Manage the marketing budget efficiently.- Analyze marketing data to identify patterns and areas for improvement.- Generate regular performance reports.- Collaborate with other departments to ensure cohesive strategies.- Leverage data to understand customer behavior and optimize digital marketing efforts.- Ensure brand consistency across all marketing materials and campaigns.

- Extracted and cleaned data using SQL and Python.- Analyzed data and created visualizations with Python.- Developed dashboards and reports in Power BI and MS Excel.- Automated data pipelines with Python for ETL processes.- Optimized SQL queries and performed ad hoc data analysis.

- Used Python for data cleaning, analysis, and visualization.- Created interactive dashboards and reports in Tableau.- Wrote and optimized SQL queries for data extraction and analysis.- Collaborated with the data team to address data quality issues.- Assisted in developing and documenting data processes.