Jennifer Ferguson Email & Phone Number

Philadelphia, Pa, Us

As a Sr. Director, Human Resources, I led a global HR team supporting 700 employees across 26 U.S. states and 11 countries, driving strategic initiatives across four distinct business units. Partnering with executive leadership, I helped scale the overarching entrepreneurial business unit, launched a Cybersecurity startup, and executed global restructures that improved operational efficiency and organizational alignment. I was the HR lead for the acquisition and integration of a Netherlands-based tech company. I collaborated with numerous cross-functional teams to establish Comcast’s Middle East entity and developed organizational health strategies to enhance culture and employee well-being. My expertise spans international employment practices, executive coaching, compensation and talent strategy, conflict/crisis management, and fostering inclusive, high-performing teams.

Philadelphia, Pa, Us

As an HR Director, I developed and implemented comprehensive HR strategies for global teams, including workforce planning, talent management, employee relations, organizational development, and performance management. I led complex employee relations investigations and impactful employee engagement initiatives. Key accomplishments include partnering with senior leadership to establish Comcast’s Syndication business, creating a new revenue stream for Comcast and an opportunity for international expansion. My team worked to modernize performance management for a 2,200-employee organization and redesign the new employee onboarding experience for a 7,500-employee team. I was also asked to consult on enterprise-wide performance management and virtual onboarding projects to further enhance the employee experience across Comcast.

Philadelphia, Pa, Us

Provided strategic HR guidance and support during a significant organizational transformation following changes in senior leadership. Facilitated the onboarding and integration of new leadership, aligning business strategy and culture with the organization’s evolving direction. Spearheaded cultural and organizational health initiatives, fostering a positive work environment. Conducted all employee relations investigations for a 2,200-person organization via the Comcast Listens program, ensuring thorough and impartial resolution. Led HR efforts of a local operations restructure related to Comcast’s acquisition of NBC Universal and reduced employee impact from over 100 to fewer than 50 through a carefully designed long-term change strategy. Collaborated with finance and software development teams to automate staggered shift differential payments in SAP, eliminating manual processes and reducing errors.

Philadelphia, Pa, Us

Served as a primary HR point of contact for 600+ employees, acting as the subject matter expert (SME) for benefits, leave of absence, employee health and safety, and OSHA compliance. Led employee relations investigations, resolved disputes, and provided guidance to leaders on performance management and coaching initiatives. Played a key role in the acquisition of Radiance, a Silicon Valley-based software company, by onboarding U.S.-based employees into Comcast and collaborating with leadership and HR teams in India to support the international workforce. Selected as a trainer for the enterprise-wide implementation of SAP, ensuring seamless adoption and operational excellence.

Philadelphia, Pa, Us

Executive assistant to SVP of programming. Maintained schedule, organized travel and expenses, compiled presentation materials, oversaw communications, and provided support on various projects.

Philadelphia, Pa, Us

Provided general office support for several departments, including finance and accounting, human resources, marketing, and sales.

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Provided support for customers ordering specialty sports apparel. Managed merchandise on company website.

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Provided general office support for all departments in 60+-person software company. Partnered with Office Manager and Sales / Marketing team on preparation for sales events. Assisted finance / payroll team with completion of payroll and tax documents among various other projects, which required a high degree of accuracy, attention to detail, and confidentiality.