Processed purchase orders, provided quotes and samples for customers. Managed customers’ files, databases and web portals. Ensured deliveries were on schedule. Maintained open communication with customers and sales representatives while working within time guidelines to retain customers’ satisfaction. Answered mainline telephone and forwarded to appropriate departments.

Reviewed and extracted information from pesticide regulatory dockets and entered data into an oracle based database. Generated reports and weekly production statistics, and presented packages to the EPA during weekly meetings.

Assisted with Sea Grant’s Coastal Communities Climate Adaptation Initiative Project on the Chesapeake Bay. Responsibilities included gathering and organizing information on previous climate change needs assessments and outreach programs, facilitating meetings with stakeholders and general office work.