Jennifer Lyons

Jennifer Lyons Email and Phone Number

Customer Marketing | Customer Advocacy
Jennifer Lyons's Location
Marietta, Georgia, United States, United States
Jennifer Lyons's Contact Details
About Jennifer Lyons

Customer Marketing professional experienced in driving marketing strategies that align with company objectives and business plans. A key strength is my ability to collaborate with cross-functional teams to meet goals and continually improve programs. A true passion is delivering content that is relevant, clear and provides value. I have broad experience marketing B2B software, hardware and professional services.

Jennifer Lyons's Current Company Details

Customer Marketing | Customer Advocacy
Jennifer Lyons Work Experience Details
  • Genesys
    Customer Advocacy And Engagement Lead
    Genesys Jun 2024 - Sep 2024
    Menlo Park, Ca, Us
    • Secure customers to support campaigns, PR/AR, customer case studies, speaking opportunities, award nominations and sales references.• Lead communication with regional sales, marketing and customer success to understand and support pipeline needs, key wins, and implementation milestones through strategic customer engagement.
  • Genesys
    Global Reference Program Manager
    Genesys Mar 2024 - Jun 2024
    Menlo Park, Ca, Us
    • Managed the customer reference program for the North American region.• Supported sales and customer success with customer references.
  • Commercetools
    Global Customer Marketing Manager
    Commercetools Apr 2022 - Nov 2022
    München, Bayern, De
    • Lead cross-functional partnerships across sales, marketing, PR/AR, customer success and product teams to identify and proactively engage our most strategic customers.• Strategically grew the global customer marketing program focusing on amplifying our customer's voice in the market through the delivery of content and programs including customer stories, advisory boards and online reviews.
  • Sage
    Advocacy Program Manager
    Sage Feb 2021 - Mar 2022
    Newcastle Upon Tyne, Gb
    • Developed, managed and grew the North American customer advocacy program focusing on amplifying customer voice in the market through the delivery of content interactions that were relevant, clear and provided value.• Managed cross-functional partnerships across marketing, public relations, product, business development, customer success, customer support and product education.• Partnered with stakeholders and vendors to manage the North America customer success stories program.• Managed the strategy and daily execution of Sage Champions North America customer community.• Evangelized the value of the customer advocacy program by educating internal teams and external partners.
  • Logility
    Customer Marketing Manager
    Logility Mar 2018 - Dec 2020
    Atlanta, Georgia, Us
    • Amplified customer success through case studies, web content and video testimonials.• Engaged customers through newsletters, product updates, webinars, virtual and live events.• Placed customer speakers at industry and customer conference events.• Nominated customers for industry awards.Accomplishments:• 20 speaker placements• 10 webinars• 7 customer testimonial videos• 6 customer award wins• 586 opportunities
  • Advanced
    Marketing Manager
    Advanced Jun 2013 - Feb 2018
    Birmingham, Gb
    • Campaign development and execution• Channel marketing programs• Sales enablement• Case study program • Demand generation• Event planning
  • Bebetter Health, Inc.
    Marketing & Pr Consultant
    Bebetter Health, Inc. Apr 2012 - Oct 2012
    Poca, Wv, Us
    • Liaised with media sales, writers, web designers, etc.• Developed case study program • Wrote case studies and news releases• Executed email and direct mail campaigns• Coordinated trade show presence
  • Reach Health, Inc.
    Marketing Manager
    Reach Health, Inc. Apr 2011 - Jun 2011
    • Pitched and secured substantive media coverage in key industry trade publications.• Developed plan for customer onboarding and outreach programs. • Created plan for new company website architecture, content and creative.• Enhanced company social media presence on LinkedIn and facebook.• Managed marketing agents in the production of promotional materials. • Collaborated with management on new marketing programs in support of corporate strategy.
  • Emerson Electric - Flo Healthcare
    Marketing Manager
    Emerson Electric - Flo Healthcare Sep 2005 - Apr 2011
    St. Louis, Mo, Us
    • Managed development of branding and messaging guidelines, rationalization of organizational processes, and alignment of marketing communications programs for new healthcare division.• Increased market awareness through advertising, public relations and trade show programs.• Reinforced brand through website, email campaigns, trade event displays and marketing collateral.• Managed PR agents in the development of press releases, case studies and white papers.• Managed marketing agents in the production of brochures, newsletters and data sheets. • Counseled management on implementation of new and planned marketing strategies. • Supported sales and channel partner communication and marketing needs. • Planned advertising calendar and managed media placements.

Jennifer Lyons Skills

Marketing Communications Email Marketing Integrated Marketing Marketing Public Relations Marketing Strategy Trade Shows Leadership Social Media Marketing Marketing Management Market Research Advertising Program Management Corporate Branding B2b Lead Generation Marketing Operations Competitive Analysis Management Sales Social Media New Business Development Demand Generation Partner Marketing Strategic Planning Digital Marketing Strategy Thought Leadership Marketo Pardot Salesforce.com Project Management Microsoft Dynamics Crm

Jennifer Lyons Education Details

  • University Of Florida
    University Of Florida
    Telecommunication

Frequently Asked Questions about Jennifer Lyons

What is Jennifer Lyons's role at the current company?

Jennifer Lyons's current role is Customer Marketing | Customer Advocacy.

What is Jennifer Lyons's email address?

Jennifer Lyons's email address is je****@****are.com

What schools did Jennifer Lyons attend?

Jennifer Lyons attended University Of Florida.

What skills is Jennifer Lyons known for?

Jennifer Lyons has skills like Marketing Communications, Email Marketing, Integrated Marketing, Marketing, Public Relations, Marketing Strategy, Trade Shows, Leadership, Social Media Marketing, Marketing Management, Market Research, Advertising.

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