Secutive is an international insurance agency and SaaS company that provides health, travel, and ancillary insurance coverage to international students and cultural exchange participants, and software solutions to companies in the insurance and telemedicine industries.Manage marketing and sales, as well as all operational aspects of the company's virtual care plans.

Managed complex account issues for over 100 clients including day-to-day communications, and new and refresher training presentations. Initiated over 50 IT projects focused on client satisfaction and retention. Administered the company's CRM and digital phone systems. Ran internal training, administrative, and operational meetings with fellow account management and customer service staff. Supported sales managers throughout the sales cycle. Developed and maintained… Show more Managed complex account issues for over 100 clients including day-to-day communications, and new and refresher training presentations. Initiated over 50 IT projects focused on client satisfaction and retention. Administered the company's CRM and digital phone systems. Ran internal training, administrative, and operational meetings with fellow account management and customer service staff. Supported sales managers throughout the sales cycle. Developed and maintained long-term relationships with clients worldwide leading to 90% of client retention. Show less

Managed complex account issues for over 80 clients including day-to-day communications, and new and refresher training presentations.Supported sales managers throughout the sales cycle. Developed and maintained long-term relationships with clients worldwide leading to 90% of client retention.

Provided day-to-day communication and problem solving expertise with clients and insured members. Liaised with insurance companies regarding problem areas and product updates. Assisted with marketing projects.