Jennifer Kossman Email & Phone Number

Chicago, IL, US

• Reporting to the Sr. Vice President, Lending, and responsible for promoting and developing business through strong referral base with realtors, builders, and brokers to generate and originate residential mortgages..
• Promoted to AVP based on team leadership, trained and cultivated 12 Branch Managers on the intricacies of the whole mortgage process, Closed $6.1 million, the most loans in IL in 2016.
• Achieved aggressive sales goals, recognized as one of top producing sales managers in loan production. Won Presidents Club Trip and Leaders Club all 4 Quarters for 2016.
• Collaborated with Sales Support team (Disclosures, Processing, Closing, Funding, Post-Closing) to warrant loan effectiveness.
• Trained internal teams to manage loan pipeline to effectively increase and prioritize production.
• Provided underwriting with complete and accurate loan applications in timely manner with less than 5% error rates.

• Reported to the Vice President, Lending and responsible for evaluating loan applications to ensure financial strength and credit worthiness by borrower. Discuss financial options and provide guidance on different loan.
• Promoted to Lending Manager and Officer based on successfully closing 8-12 mortgage loans with a $450k volume each month
• Recognized for high level of customer service and exemplary understanding of customer needs.
• Won Presidents Club in 2010, ranked 3rd highest in lending contest
• Upsold all existing and new loan customers into various retail bank products, personal and business
• Converted sales leads from retail branch managers into appropriate 1st mortgage or equity line products

• Reported to the Lending Manager and responsible for assisting in developing new business referral sources.Selected accomplishments include:
• Assisted Lending Manager in developing new business referral sources to maximize profitability in mortgage portfolio by making sales calls, creating and developing relationships with realtors.
• Gathered information to process new and existing loan applications originations and to prepare files for submission to underwriting for final approval.

• Reported to the Credit Union Manager and responsible for:
• Handled cash / check deposits, processed loan payments, opened new accounts
• Maintained proper daily records of monetary transactions and balances in the bank
• Performed cash management, customer service