Jenny Diamond, Mpa, Pmp Email & Phone Number

Mclean, Virginia, United States

Tysons Corner, Virginia, United States

Washington D.C. Metro Area

Consultative thought partner on HR strategy, recruiting, and HR technology

Washington D.C. Metro Area

Created internal strategy and process for staff retention and a career framework to tackle the changing face of the workforce. Wrote requirements for and oversaw building of business intelligence dashboards to visualize operations and maximize growth opportunities company wide

Washington D.C. Metro Area

• Managed the Serco North America consultancy practice – a group recognized for efficient and creative business process efficiencies and system architecture.
• Created and developed a global architecture for streamlining all technical staff in North America in order to driving efficiency, streamline operations, and for consistency of knowledge base.
• Oversaw development of all client deliverables including standard operating procedures (SOP)s, business requirement documents (BRD)s, functional requirement documents (FRD), and drove all team process optimization.
• Creative problem solver able to lead a team through challenging situations.

Washington D.C. Metro Area

• Designed business intelligence dashboards and reporting structure to look at a dispersed workforce, their productivity, and crucial feedback data.
• Wrote iterative technical requirements for business process management (BPM) software used to task a workforce of over 4,500 staff across 4 workforce sites.
• Hired, trained, and directed a team of 16 analysts who served as regional advisers to carry out client direction.
• Served as as key architect to rapidly process and track eligibility applications during the critical ACA startup for CMS

Washington D.C. Metro Area

• Decision making partner in levying distribution of $9 million dollars in funding to developing country researchers
• Wrote and passed new internal policy bringing social media and blogging communications protocol to the Academies
• Created online tools for data collection to assess the impact of funding on developing countries and track progress
• Core team member in developing new grant initiative to fund developing country science and technology researchers through a competitive international grant levying program
• Developed and managed social media for the PEER program, a multi-national project, to further engage an international audience
• Coordinated, sourced and directed a 25 minute video for the USAID Missions and US embassies worldwide

Austin, Texas Area

• On-site construction oversight for retaining walls and major drainage facilities on a $54 million road overpass project
• Wrote, executed, and oversaw $10 million in state and federal transportation contracts
• Managed project budgets and financial controls, enabling the company to keep 100% of projects within and below budget while still delivering client value driven work
• Lead contract writer for both prime agreements between firm and client and subconsultant contracts as well as contract supplements
• Generated internal and external project schedule program to track and measure program status and provide client updates
• Researched, wrote and edited various transportation policies including federal and state publications (Texas Transportation Plan (TTP) and Texas 2035 Statewide Transportation Plan)

Austin, Texas Area

• University liaison with direct responsibilities for all conferences and operations between the University and the office of the Governor of Texas
• Responsible for the planning and logistics of required trainings held for all newly elected Senators, Representatives, Judges and other officials in Texas, as well as symposiums and conferences.

New Delhi Area, India

• Wrote and published research on mitigating emissions and building a ‘green’ transportation system in developing countries.
• Looked at fuel change, micro transit shift, and macro transit to create best practices in nascent transportation infrastructure development.
• Collaborated on research publications with the following organizations: - The Energy Research Institute (TERI, a Nobel Peace Prize winning organization) - Confederation of Indian Industry (CII) - UNFCC (A United.
• Researched and published the effects of the largest compressed natural gas (CNG) fuel switch to date and feasibility of duplicating the results internationally.

Washington DC/Austin, TX

• Quantified the climate changing affects of transportation systems in developing countries.
• Produced data set of worldwide rolling transportation stock per request by US Congress.
• Produced non-partisan best practice strategies on emission mitigation for future policy and funding initiatives.
• Conducted feasibility study on shifting vehicles to electric cells based on a large scale pilot study using a battery swap.

Austin, Texas Area

• Trained top selling clients on technical product knowledge
• Controlled and maintained store product levels
• Educated client and created enhanced product visibility leading to additional product 'facings'
• Worked independently and managed workloads with little to no supervision.
• Lead the regional team to top sales in the US overall for all product lines represented.

Austin, Texas Area

Helped to manage all student outreach, marketing, research and development of new satellite branches and forecasted growth, as well as projection of yearly financials and costing.

Houston, Texas Area

Beta tested software and hardware deployed to the International Space Station (ISS)Created office policies and set up the structure needed to grow the company from a small start-up to multi-faceted IT firm.

Cuenca, Ecuador

Initiated an English language pro-bono teaching program for 5th grade classes. Sourced and gathered several hundred pounds of school supplies for the school. Applied for and won funding to ship supplies and start a library at the school.

Mpaff, Public Affairs

Activities and Societies: Focus: Environmental and Global Energy Impact. Professional Report: Cutting Carbon Emissions in the.

Business Foundations Certification, Business

Bs, Nutrition/Dietetics/Chemistry

Activities and Societies: Kappa Omicron Nu (human ecologly honor society), Science Undergraduate Research Group (SURGe), Phi Beta.

Pre-International Baccalaureate, Ib Degree Work