I am an experienced technicalwriter, content editor, copywriter, copy editor and knowledge management professional. I am also a skilled project manager, researcher, community manager and data analyst. I am currently a Content Specialist for the Customer Care Knowledge Base at iRobot.I worked on Alexa at Amazon for several years, where I worked on data-related, content-related, and project coordination-related efforts. I also served as an Assistant Account Executive at Pandemic Labs, where I primarily focused on content writing and community management for several high-performing clients. Most recently, I contributed to appraisal and valuation reports as a Temporary Associate Writer at B. Riley Advisory Services (formerly known as Great American Group).I enjoy creating and delivering trainings and using my French language skills in the workplace. Technical Skills: JIRA, Confluence, Sprinklr, Hootsuite, Tweetdeck, Facebook Ads, Business Manager, Agorapulse, Oracle Service Cloud, G Suite, Facebook Analytics, Instagram Analytics, Twitter Insights