Jennifer Hackett Email & Phone Number

Port Orange, Florida, United States

Hello there! I'm thrilled to share my experience as a consultant in the educational and entertainment industries. My main focus has been on creating immersive educational experiences to inspire the next generation. I've had the opportunity to develop groundbreaking programs, exhibitions, and educational projects worldwide, with a specific emphasis on generating revenue in the cultural world of museums and science centers. My work includes designing interactive exhibits that bring complex scientific concepts to life, as well as organizing educational projects that empower communities to embrace sustainability.With over 20 years of experience working both inside museums for Smithsonian Business Ventures and with various film distribution companies (National Geographic, nWave, Sinking Ship Entertainment & Cosmic Picture), I feel my expertise has allowed me to balance what audiences are looking for and what makes sense for institutions. I hold a Master's Degree in Elementary Education, and my passion is driven by bringing opportunities to children around the world in the hopes of inspiring them.I'm available for projects of any size, including administrative, marketing, sales, trade show personnel, and special events. Please let me know how I can assist your organization.

Based In Fl

▪ Successfully manages a global portfolio of 250 accounts, cultivating relationships with museums and science centers worldwide to facilitate the screening of "Dino Dana The Movie" and the implementation of Themed Family Experiences.▪ Spearheads the exhibit management, marketing, and sales efforts for "Jane: The Endangered Animal Exhibit," ensuring its successful placement in targeted venues.▪ Demonstrates exceptional sales skills by consistently meeting and exceeding revenue targets through effective account management and proactive sales strategies.▪ Leads contract negotiations with key partners, securing favorable terms and agreements that result in mutually beneficial partnerships.▪ Develops and executes innovative marketing campaigns to promote museum screenings and themed experiences, effectively reaching target audiences and driving attendance.

▪ Developed and implemented engaging lesson plans aligned with the curriculum to teach English 2 to a diverse group of students.▪ Utilized various instructional strategies and technologies to enhance student learning and foster critical thinking and communication skills.▪ Created a positive and inclusive classroom environment that promoted student participation and collaboration.▪ Conducted assessments and provided timely and constructive feedback to students to support their academic growth and development.▪ Implemented individualized learning strategies to accommodate students with diverse learning needs and abilities.▪ Established and maintained open and effective communication with students, parents, and guardians to provide regular updates on student progress and address any concerns.

Port Orange, Fl

Achieved consistent annual sales revenue exceeding $2 million by successfully managing a designated territory of International and Domestic Giant Screen (IMAX), 4D Attraction Theaters, and Digital Theaters.▪ Developed and maintained relationships with over 120 domestic and international accounts, fostering strong partnerships and driving business growth.▪ Identified and pursued new business opportunities to expand market reach and increase sales volume within the North and South American regions.▪ Conducted effective sales presentations and negotiations with key decision-makers to secure distribution deals and licensing agreements for films and attractions.▪ Implemented strategic sales and marketing initiatives to promote the company's products and services, resulting in increased brand visibility and market penetration.▪ Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring their satisfaction throughout the sales and distribution process.

Palm Coast, Florida, United States

 Provided comprehensive administrative support to the academy's staff and faculty, ensuring efficient daily operations. Assumed multiple roles including attendance clerk, nurse, receptionist, substitute teacher, test monitor, part-time counselor, mentor, exam proctor, and tutor, effectively supporting the daily operations of the academy. Served as the first point of contact for visitors and parents, warmly welcoming them, addressing inquiries, and directing them to the appropriate staff members. Successfully fulfilled substitute teaching duties, maintaining classroom discipline and facilitating meaningful learning experiences in the absence of regular teachers. Monitored and supervised students during exams, ensuring adherence to testing protocols and maintaining a secure testing environment.

Daytona Beach, Florida Area

 Responded to customer inquiries, concerns, and complaints promptly and professionally, striving for complete customer satisfaction. Assisted customers in navigating the company's products, services, and policies, providing accurate and detailed information. Handled a high volume of customer interactions via phone, email, and in-person, ensuring a positive and efficient customer experience. Processed customer orders, returns, and exchanges accurately and promptly following established procedures. Collaborated with cross-functional teams, including sales, marketing, and operations, to resolve customer issues and improve overall customer satisfaction.

Washington D.C. Metro Area

▪ Successfully generated annual sales revenue exceeding $2 million for a designated territory encompassing International and Domestic Giant Screen (IMAX) and Digital Theaters in institutional and commercial venues.▪ Demonstrated exceptional sales performance by securing $250,000 in revenue from the International Latin American Market.▪ Managed a diverse portfolio of over 120 domestic and international accounts, fostering strong client relationships and driving business growth.▪ Developed compelling collateral sales materials to support marketing and sales efforts, effectively showcasing National Geographic's offerings and enhancing brand visibility.▪ Proactively managed budgeting processes, ensuring financial targets were met while optimizing resources and maximizing profitability.▪ Led the planning and execution of special events, leveraging strategic partnerships and innovative promotional strategies to drive audience engagement and sales.

 Exceeded sales targets by generating $2.23M in sales, surpassing the budgeted goal of $1.75M. Resulted in over 375,000 visitors experiencing the institution as part of organized groups with advance ticket sales. Managed and cultivated relationships with the top 50 accounts while actively prospecting new accounts to drive sales growth and meet targets. Developed comprehensive sales packages for 6 restaurants, 3 IMAX theaters, and the planetarium, enhancing the overall visitor experience and maximizing revenue opportunities. Spearheaded the development of new sales initiatives to increase market share, utilizing innovative strategies to attract diverse group segments and expand customer base. Implemented sales and operations procedures to support new programs and ensure seamless execution of group visits, optimizing customer satisfaction and operational efficiency. Coordinated advertising placement and executed strategic media buy to maximize the impact of marketing campaigns, effectively reaching target audiences and driving ticket sales.

 Managed all aspects of box office operations for high-profile music festivals, including the JVC Jazz Festival and the Apple & Eve Folk Festival. Oversaw ticket sales, ensuring accurate and timely processing of transactions and providing excellent customer service. Handled donation requests and sponsorship fulfillment, effectively managing relationships with sponsors and ensuring their promotional benefits were delivered as agreed. Managed VIP seating arrangements, ensuring a seamless and enjoyable experience for VIP ticket holders. Implemented effective cash control and reconciliation procedures, maintaining accurate records and ensuring the security of ticket revenues.

 Developed and implemented a successful start-up group sales program for the Comcast IMAX 3D Theater located inside Jordan's Furniture showroom in Natick, MA. Achieved outstanding results by exceeding income targets by 116%, with group sales revenue accounting for 22.6% of the total box office revenue, surpassing industry standards. Managed a team of two staff members, providing guidance and support to maximize sales and customer satisfaction. Identified and pursued new business opportunities, actively soliciting new accounts and establishing strong relationships with clients. Implemented effective sales and operational procedures to support the introduction of new programs and enhance overall efficiency. Successfully managed budgets, monitored daily sales performance, and generated comprehensive sales reports.

 Managed a diverse team of over 100 union and non-union employees, including box office personnel, musicians, wardrobe staff, stagehands, ushers, security personnel, and bar staff. Oversaw the daily operations of The Colonial Theatre and The Wilbur Theatre, ensuring smooth and efficient performance and event execution. Resolved patron concerns and issues promptly and effectively, ensuring a high level of customer satisfaction and positive experience. Implemented and enforced venue policies and procedures to maintain a safe and enjoyable environment for patrons and staff.

 Assisted the President and General Manager in the management of multiple venues by maintaining the booking calendar, preparing General Management agreements, deal memos, show budgets, performance schedules, tour schedules, and ticket scalping. Demonstrated strong administrative skills by handling travel arrangements, expense reconciliation, and schedule coordination to ensure efficient operations. Conducted extensive research and gather information to support the President's decision-making process and prepare briefing materials. Took sole responsibility for the weekly financial settlement of the Blue Man Group, ensuring accurate and timely financial reporting and reconciliation. Played a vital role as the Assistant Tour Coordinator for the Royal National Theatre's production of Hamlet, coordinating logistics and ensuring a smooth touring experience.

 Planned, organized, and executed successful special events, including corporate functions, fundraisers, conferences, and social gatherings. Coordinated all aspects of event logistics, including venue selection, contract negotiation, budgeting, scheduling, and vendor management. Cultivated and maintained relationships with key stakeholders, sponsors, vendors, and partners to ensure their participation and support for events. Coordinated event marketing and promotional activities, including print and digital advertising, social media campaigns, and email marketing. Conducted post-event evaluations and analyses, gather feedback from participants, and identify areas for improvement.

 Managed a diverse team of over 100 union and non-union employees, including box office personnel, musicians, wardrobe staff, stagehands, ushers, security personnel, and bar staff. Oversaw the daily operations of The Colonial Theatre and The Wilbur Theatre, ensuring smooth and efficient performance and event execution. Resolved patron concerns and issues promptly and effectively, ensuring a high level of customer satisfaction and positive experience. Implemented and enforced venue policies and procedures to maintain a safe and enjoyable environment for patrons and staff.

Mat, Elementary Education

Ba, Hospitality Sales And Meeting Management

As, Hotel/Restaurant Management

Master'S Degree, Education