• Skillfully managed the Work in Progress report (WIP) through consistent communication with executives regarding outstanding WIP.• Awarded ‘Shukran Stars’ in recognition of outstanding performance in ‘Better Us’ (Belonging, Inspiring, Teaming) & Building a better working world (Business, Client, Society).• Managed a portfolio of over 100 clients, including key multinational, national priority companies and effectively coordinated with high-level client-serving professionals for all administrative related tasks.• Maintained both electronic and paper filing systems, ensured that routine correspondence are well-organized and easily accessible for team members.• Coordinated risk management processes including reviewing, modifying, and preparing of engagement letters, client continuance and pre-approvals.• Assisted Partners in calendar management, coordinated travel arrangements, accommodation, and expense report. • Produced monthly reports related to revenue forecasting, and carried out financial tasks such as processing and categorizing invoices for payment on behalf of the tax team.• Consistently engaged with clients to ensure timely receivables and followed up on signed approvals for online tax declaration submission.• Assisted team members in managing the timekeeping process, inputting time exceptions, and generating monthly and quarterly reports.• Coordinated administrative services including office organization, printing, sorting mail, monitor office supplies, and support services for over 45 employees.

• Oversaw the reception area, ensured a welcoming and organized environment for visitors and clients.• Managed the arrangement of air tickets, hotel reservations, and airport transportation, ensured smooth travel logistics for the Executives.• Generated invitation letters and facilitated visa application processes, contributing to efficient international travel arrangements.• Maintained a systematic filing system for all reception-related correspondences, ensuring easy retrieval and organization.• Assisted in the preparation of daily payment transactions and handled petty cash, maintaining financial records with accuracy and integrity.• Received invoices and meticulously maintained invoice logs, guaranteeing all incoming invoices were appropriately stamped and processed

• Recognized with 'Trend Setter' awards, acknowledging exceptional performance in evaluating customer accounts based on Credit Rating and resolving excess on overdrawn accounts.• Successfully fulfilled the role of 'Production Lead' during a critical period.• Attained ATOM Accreditation and Credit Approval Discretion (CAD) certification, reflecting advanced expertise in operational management and credit evaluation.• Authorized payments for special clearance, meticulously updating customer account details.• Processed Everyday Visa Debit (EVD) transactions, ensuring accurate fund crediting for customers.

• Processed Everyday Visa Debit (EVD) transactions, ensuring accurate fund crediting for customers.• Honored payments for the Special clearance requests.• Updated customers account information.• Processed customer requests for transfer of funds as requested by branch or customer