Jennifer L. Email and Phone Number

Creating and analysis of digital marketing reports.Technical SEO analysis HTML/Javascript/CSS changes on websiteManaging content production and opitimization for content. Traffic analysisCompetitor analysis

• Manage a team of Customer Success Representatives for one of the top 3 call tracking companies in North America with an emphasis on providing solutions. Maintain excellent ratings through a high level of effectiveness with a relatively small team.• Set up and write help articles on every integration WhatConverts has with other companies and support those integrations for customers.• Perform Tier 2 IT/SaaS support for WhatConverts and maintain relationships with the largest customers.• Identify and troubleshoot issues with JavaScript, HTML, API Integrations and general software issues.• Work with management to create workflow system for remote work, team structure and major software updates/releases.

● Work with companies such as Reputation.com as an internet marketing consultant and public relations specialist.● Perform both SEM, SEO and social media management and consulting for various companies both large and small; managing budgets of upwards of $1,500 per day.● Utilize deep knowledge of Microsoft Excel to deep analyze data for clients. ● Certified in both Google AdWords and Bing Ads Platforms● Expert knowledge of Google Analytics● Knowledge through usage of Tableau, OLAP Cube and data warehouse services.

● Optimized and monetized search for one of the largest websites on the internet. ● Managed millions of dollars in spend (up to $75,000 daily) for monetization purposes. ● Analyzed and edited spreadsheets daily to match exact ROI goals for the company to monetize the SEM practices. ● Pulled daily data for spend, revenue, key performance indicators and more from an internal data warehouse and OLAP Cube from Tableau to indicate previous day’s performance for detailed optimizations.

● Worked with small to medium businesses to optimize their search engine marketing with Bing Ads. ● Cold and warm called several hundred businesses a month with the goal to optimize and grow Bing as a search engine as well as optimizing the business accounts for their needs.