Jennifer Luzadder Email & Phone Number

Yorktown, In, Us

As Senior Director, I lead a high-performing team of Senior Learning Designers and Project Managers in partnering with top-tier global universities to elevate their course design and development. My role involves crafting efficient workflows, establishing rigorous metrics and goals, and providing targeted training to ensure exceptional outcomes. I collaborate closely with cross-functional teams and external vendors, proactively addressing challenges, advocating for the team's needs, and keeping… Show more As Senior Director, I lead a high-performing team of Senior Learning Designers and Project Managers in partnering with top-tier global universities to elevate their course design and development. My role involves crafting efficient workflows, establishing rigorous metrics and goals, and providing targeted training to ensure exceptional outcomes. I collaborate closely with cross-functional teams and external vendors, proactively addressing challenges, advocating for the team's needs, and keeping everyone informed of cutting-edge trends and technologies to enhance our services and deliver exceptional value to our clients. Show less

Overseeing a team of 14 Project Managers responsible for consulting with faculty from the top universities in the world to optimize learning design and technology outcomes for their courses. The Project Managers own the relationship and throughput of the course from end-to-end, guiding the client through scoping needs, technology solutions, and requisitioning resources to execute the work. As Director, I develop the workflows and training, drive metrics and goals, align with cross-functional… Show more Overseeing a team of 14 Project Managers responsible for consulting with faculty from the top universities in the world to optimize learning design and technology outcomes for their courses. The Project Managers own the relationship and throughput of the course from end-to-end, guiding the client through scoping needs, technology solutions, and requisitioning resources to execute the work. As Director, I develop the workflows and training, drive metrics and goals, align with cross-functional teams and external vendors, unblock issues, advocate for needs, and keep the team abreast of the latest trends and technologies that can be offered to clients. Show less

United States

Led a team of Content Vendor Managers and Analysts in managing a portfolio of content development work of varying complexity, contracting and assigning vendors based on project needs and budget considerations, and collaborated with Learning Designers and cross-functional teams, as well as external vendors and partners, to effectively ascertain needs and drive focus, and manage project timelines, budgets, and quality assurance feedback processes. Oversaw process improvement efforts, enforced… Show more Led a team of Content Vendor Managers and Analysts in managing a portfolio of content development work of varying complexity, contracting and assigning vendors based on project needs and budget considerations, and collaborated with Learning Designers and cross-functional teams, as well as external vendors and partners, to effectively ascertain needs and drive focus, and manage project timelines, budgets, and quality assurance feedback processes. Oversaw process improvement efforts, enforced program guidelines, and actively sought opportunities to enhance efficiency and quality. Responsibilities included budget projection, cost estimation, and contract management. Show less

Managed a team of Course Iteration Managers with an aim toward the growth and success of courses, ensuring alignment with Curriculum and Learning standards, optimal technology utilization, and faculty expectations across a portfolio of 2U programs. Led the development and implementation of comprehensive training programs for team onboarding and professional development. Advocated for continuous improvement in iteration support policies and procedures and orchestrate special projects to enhance… Show more Managed a team of Course Iteration Managers with an aim toward the growth and success of courses, ensuring alignment with Curriculum and Learning standards, optimal technology utilization, and faculty expectations across a portfolio of 2U programs. Led the development and implementation of comprehensive training programs for team onboarding and professional development. Advocated for continuous improvement in iteration support policies and procedures and orchestrate special projects to enhance process standardization and efficiency. Show less

Remote

Served as an expert in 2U design methods, overseeing continuous improvement efforts and ensuring the successful execution of revised course deliverables, often in challenging circumstances. My responsibilities included reviewing improvement requests, resource allocation, and guiding faculty to align courses with educational goals. I excelled in cross-functional collaboration, managing information flow, and proactively addressing project risks while maintaining faculty engagement. Additionally… Show more Served as an expert in 2U design methods, overseeing continuous improvement efforts and ensuring the successful execution of revised course deliverables, often in challenging circumstances. My responsibilities included reviewing improvement requests, resource allocation, and guiding faculty to align courses with educational goals. I excelled in cross-functional collaboration, managing information flow, and proactively addressing project risks while maintaining faculty engagement. Additionally, I contributed to training and mentoring programs and participated in various cross-functional initiatives, showcasing my commitment to driving progress and fostering a collaborative environment in course iteration. Show less

Indianapolis, Indiana

Provide strategic leadership and administration for online education delivery including supervision of approximately 115 online faculty members, faculty managers, program chairs, and student mentors; analyzing metrics; training; and maintaining high quality standards in instructional effectiveness. Accomplishments include development and successful launch of an online student mentor program resulting in a 7% increase in online student retention in the first term.

Instrumental member of the senior management team providing vision, planning and evaluation for successful integration of learning and development into faculty and student operations. Drive high-performing Instructional Technology department managing and mentoring team responsible for Instructional and Learning Resources systems operations.Develop, implement, and evaluate processes and workflows to track supported educational technology progress, including relevant communication… Show more Instrumental member of the senior management team providing vision, planning and evaluation for successful integration of learning and development into faculty and student operations. Drive high-performing Instructional Technology department managing and mentoring team responsible for Instructional and Learning Resources systems operations.Develop, implement, and evaluate processes and workflows to track supported educational technology progress, including relevant communication channels to engage a variety of stakeholder groups across the college.Collaborate with a variety of teams to ensure seamless educational technology integration for an effective student experience.Institute project management discipline while maintaining strong internal and external relationships with key partners and stakeholders, including vendors. Show less

Successfully taught Information Literacy online and in person, adapting program design and delivery for greatest impact. Served as a subject matter expert in design of Information Literacy curriculum (used college-wide), developing all lesson content and assessments. Successfully implemented the Flipped Classroom method subsequently shared college-wide as the preferred model for all blended courses; created training for faculty for best utilization and implementation for student success… Show more Successfully taught Information Literacy online and in person, adapting program design and delivery for greatest impact. Served as a subject matter expert in design of Information Literacy curriculum (used college-wide), developing all lesson content and assessments. Successfully implemented the Flipped Classroom method subsequently shared college-wide as the preferred model for all blended courses; created training for faculty for best utilization and implementation for student success. Recognized as Campus Instructor of the Quarter, April 2012. Show less

Indianapolis, Indiana Area

As a member of the Instructional and Learning Resources' senior management team, provided strategic visioning, planning, and evaluation of Library client services' operations and triaged between instructional design and faculty development teams, campus libraries, and information services.

Indianapolis, Indiana Area

Provided oversight and training surrounding Library client-facing services including reference, instruction, access services, and assessment for all students, faculty, staff, and alumni of Harrison College.

Develop, maintain, and promote resources, both print and onlineDesign and deliver innovative classroom instructionServe as the business management and finance subject liaison for collections, resources, and curriculum integrationTrain faculty in library resources and Web 2.0 technologiesCollaborate with librarians, staff, and faculty to deliver student servicesMaintain detailed statistics and prepare reportsOversee social media for the campusTeach an information… Show more Develop, maintain, and promote resources, both print and onlineDesign and deliver innovative classroom instructionServe as the business management and finance subject liaison for collections, resources, and curriculum integrationTrain faculty in library resources and Web 2.0 technologiesCollaborate with librarians, staff, and faculty to deliver student servicesMaintain detailed statistics and prepare reportsOversee social media for the campusTeach an information literacy course with curriculum focusing on locating and evaluating sources, attribution, and communication Show less

Served as the head of the building supervisory teamSupervised, scheduled, trained, and evaluated a staff of ten regular employees and a number of volunteersManaged adult services including evaluation and assessment, reference and computer services, programming, displays, collections, instruction and outreach

Conducted reference service using multiple library resources via phone, internet, and in-personAssisted customers in use of library equipment and other electronic resources

Mls, Library And Information Science

B.S., History