Jennifer Edwards Email and Phone Number
Jennifer Edwards work email
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Jennifer Edwards personal email
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Jennifer Edwards phone numbers
As the VP of Customer Experience at Five9, I am responsible for creating customer, partner, and employee experiences focused on delivering what matters most to those we serve. I have over 20 years of experience in developing and executing global marketing and CX strategies, streamlining operations, creating positive customer and brand experiences, and building strong cross-functional teams.I am also an advisor, mentor, cheerleader and a co-founder of Community Art Collaborative, where we use public art based on a central idea like #growkindness as a healing modality and conversation starter within the communities we serve.
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Head Of Customer And Influencer MarketingSupioBoston, Ma, Us
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Vp Of Customer ExperienceFive9 Feb 2024 - PresentSan Ramon, Ca, UsCreating engaging customer, partner and employee experiences by focusing on the moments that matter most to those we serve. -
Marketing And Customer Experience AdvisorJme Consulting May 2018 - PresentFractional CMO/CCO focused on helping organizations successfully develop and grow Brand awareness, Revenue and Engagement within their businesses. Serving a diverse group of clients including healthcare tech, AI/ML, content services, data management and non-profit organizations.
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Co-FounderCommunity Art Collaborative Sep 2020 - PresentPlymouth, Massachusetts, UsDesigned to help communities throughout the country use art as a healing modality. A central concept of CAC is to offer individuals, families, and organizations an opportunity to contribute a small piece to the larger piece of art, bringing communities together around a central idea. -
Americas Field Marketing LeaderCisco Oct 2023 - Feb 2024San Jose, Ca, UsAmericas Field Marketing within the Secure division responsible for creating engaging & innovative field marketing campaigns & driving demand generation goals. -
Vp Global DemandWalkme™ Feb 2023 - Oct 2023San Francisco, California, UsInterim role providing leadership focused on driving pipeline growth and customer expansion through paid and organic digital, campaigns, strategic events and field marketing. -
Senior Director Global Customer Experience Strategy & OperationsContentsquare Feb 2022 - Feb 2023Paris, FrDeveloped and led a global team responsible for global CX Strategy, CRM Operations, VoC, Community, Reviews, Campaigns, CAB, and Loyalty. -
Senior Director Digital MarketingCommvault Feb 2017 - May 2018Tinton Falls, Nj, UsLed a diverse team of professionals with a comprehensive focus on Digital, Website Management, Marketing Automation, Events and the development of Campaign Management and Customer Programs. -
Senior Director Of Customer Experience Marketing, Enterprise Content DivisionDell Emc Apr 2015 - Jan 2017Round Rock, Texas, UsLed the global Customer Experience Marketing team of the Enterprise Content Division. Focus on Digital Marketing, Campaign Management, Field Marketing, Events, Marketing Automation and Customer Programs leading strategy, metrics and customer centric approach across the business. -
Customer Success DirectorJive Software Mar 2014 - May 2015Austin, Texas, UsOversaw the execution of account planning, strategic business reviews resulting in the development of deep cross functional relationships and advocacy that drove customer satisfaction, engagement and retention within the top tier of Jive’s customer base. -
Vp Customer Success Programs And Operations Thunderhead.ComThunderhead Apr 2010 - Jan 2014VP Customer Success Programs and Operations (2012 - 2014)VP Global Customer and Partner Marketing (2011)VP Marketing, North Americas (2010)Hired to create partnerships throughout the organization and consistently drove results in partnership with my global colleagues - focusing on the customer journey – in order to establish the baseline for the default customer experience by delivering the infrastructure for customer insight, reference and loyalty programs, customer community and master customer record.
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Head Of Customer Engagement, Bt DesignBt Aug 2002 - Oct 2008London, GbHead of Customer Engagement (2008)Senior Manager Executive and Employee Communications (2006-2008)Customer Success Director (2003-2006)Senior Customer Success Manager (2002-2003)Hired in 2002 as Senior Customer Success Manager, ultimately becoming responsible for program management of initiatives focused on increasing profitability by leveraging university partnerships, research organizations and Customer Experience Centers globally and a passion for customer satisfaction. -
Sr. Data Account ExecutiveConcert Apr 2000 - Mar 2002UsResponsible for managing relationships within Goldman Sachs account.•Achieved 134% of sales quota with exceptional sales and marketing campaigns.•Coordinated efforts with Global Account Managers to generate over 900 K USD in annual revenue. -
Data Sales ExecutiveAt&T Jun 1997 - Apr 2000Dallas, Tx, UsResponsible for managing relationships within Citigroup, Goldman Sachs, Deutsche Banks and Bear Stearns accounts.
Jennifer Edwards Skills
Jennifer Edwards Education Details
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UclTelecommunications Management -
Manhattan UniversityMarketing/Intl Business
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Yale UniversityWomen’S Leadership Program
Frequently Asked Questions about Jennifer Edwards
What company does Jennifer Edwards work for?
Jennifer Edwards works for Supio
What is Jennifer Edwards's role at the current company?
Jennifer Edwards's current role is Head of Customer and Influencer Marketing.
What is Jennifer Edwards's email address?
Jennifer Edwards's email address is jmaciveredwards@me.com
What is Jennifer Edwards's direct phone number?
Jennifer Edwards's direct phone number is +173272*****
What schools did Jennifer Edwards attend?
Jennifer Edwards attended Ucl, Manhattan University, Yale University.
What are some of Jennifer Edwards's interests?
Jennifer Edwards has interest in Children, Economic Empowerment, Education, Science And Technology, Animal Welfare, Arts And Culture, Health.
What skills is Jennifer Edwards known for?
Jennifer Edwards has skills like Strategy, Product Marketing, Crm, Management, Customer Experience, Lead Generation, Marketing Strategy, Leadership, Salesforce.com, Program Management, Enterprise Software, Start Ups.
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