Jennifer Mancha Email & Phone Number

Austin, TX, US

Bethesda, Maryland, United States

Austin, TX

• Assisted in 3+ applications per week and lease signing process to ensure all paperwork was completed accurately in a timely manner
• Monitored 10+ daily leads and managed leasing processes via company’s software and CRM systems to facilitate leasing operations
• Provided 85+ tours and answered calls regarding leasing and availability inquiries, assisting occupancy rate to increase to 94%
• Proactively addressed tenant inquiries in a professional manner, fostering positive relationships to enhance overall satisfaction

• Generated scripts for marketing calls and strategically maximized word use to captivate and sustain customer attention and interest
• Researched and contacted small businesses and non-profits and met with executive mentors for outreach development and execution
• Designed marketing posters of upcoming events for outreach purposes to create an immediate impression to potential customers

• Served 50+ customers per shift with locating merchandise and provided valuable advice on products for optimal customer service
• Promoted the benefits of the Walgreens loyalty program and successfully influenced customers to open a Walgreens credit card
• Operated transactions that included cash, credit, and returns/exchanges to ensure accuracy of cash and efficient inventory flow