Jennifer Mavis Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

As the Product Owner for a large Mobile product at Salesforce Marketing Cloud, I lead two teams through the development cycle in an Agile environment.

San Francisco, California, Us

In this role at the Salesforce Marketing Cloud, while I wore many hats, my daily focus was on managing a team of developers dedicated to incoming customer escalations. - Led a team of developers in an Agile environment- Created a process to manage product escalations ensure issue resolution and client satisfaction- Worked with marketing to release timely customer communications- Released new product features to customers- Managed release processes across teams including coordinating hotfixes, minor and major releases for the product- Worked as product liaison across product teams for larger platform collaboration efforts

San Francisco, California, Us

In this crucial role at Exact Target, I strive to create and maintain the strategic partnership between Business needs and Technology delivery in a development environment. I am responsible for defining and developing business requirements, testing, training, implementation and support of functional requirements for the Mobile Team (Push Messaging/MobilePush).Specific responsibilities include, but are not limited to:- Conducting competitive, client- and market-facing mobile product research- Translating client, market and competitive research into market-leading product features - Working with product management to define key use cases and document requirements- Using customer and development needs to plan and prioritize release planning for the product on both a micro and macro level- Tracking market trends and competitive workbook to ensure the product is in line with both market and competitive needs- Facilitating and developing documentation to ensure customers success- Leading special projects as necessary to take product features and releases to market- Defining and executing product escalation processes and ensuring issue resolution and client satisfaction - Participating as key member in cross-functional product launch and readiness teams- Working collaboratively with product and corporate marketing teams to execute product marketing plans, including creating presentations, demos and sales tools to support the launch of new products and new product features- Testing of acceptance criteria for all new products

Irvine, California, Us

Team lead and Project Manager for full life cycle e-commerce project-based work, including requirements gathering, project scope, statement of work draft/finalization, liason between customer, business and development team, QA/UAT and ongoing maintenance and support of launch of new sites and enhancements. Support nationally known customers in the mobile industry with new product and promotion launches via eCommerce applications.Company Overview:Ingram Micro Inc. (NYSE:IM), a Fortune 100 company with revenues exceeding $37 billion in 2012, is the world’s largest wholesale technology distributor and a global leader in IT supply chain, mobile device lifecycle services and logistics solutions. As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics and mobility solutions, technical support, financial services and product aggregation and distribution. Founded in 1979, the company supports global operations with more than 20,000 associates worldwide, offices in 37 countries, and 119 distribution centers.

Irvine, California, Us

-Responsible for supporting a wide variety of e-business and online marketing activities. -Acts as an e-business liaison for internal and external business users, creative resources and web development staff. -Supports e-business deployments through entire product life cycle (requirements gathering, development, launch and post-launch maintenance/enhancement).Company Overview:BrightPoint, rebranded as Ingram Micro Mobility in February 2013, was a global leader in wireless device lifecycle services, providing a full suite of end-to-end supply chain and customization solutions to manufacturers, retailers and network operators. The company's range of offerings included distribution, channel management, procurement, inventory management, repair and reverse logistics, product customization, and E-Business solutions. BrightPoint, which ranked in the Fortune 500 prior to its acquisition by Ingram Micro in October 2012, had more than 4,000 employees and a global footprint covering more than 35 countries. In 2011, BrightPoint handled more than 112 million wireless devices globally and generated revenue of $5.2 billion.

Beverly Hills, California, Us

Muncie, In, Us