Provide people related services and tools to business owners/leaders contributing to their organizational goals and maximizing ROI.• Provide consultative guidance and direction for all aspects of the employee lifecycle. • Apply holistic approach to people strategies facilitating long-term and short-term organizational planning & development.• Talent Coaching: o Leader coaching/consulting which guides leaders to meaningful insights into their performance, motivations, and behaviors translating to significant changes which take their careers and organization to the next level of success. o Career Coaching to individuals in varying stages of professional transition through the use of assessments allowing them to take control and make the necessary changes needed for their own success. • Initiate workforce planning and recruitment strategies for clients. • Complete organizational or team diagnostic prior to applying strategic HR services.Key accomplishments:• 100% client contracts extended or renewed for additional bodies of work or consultation upon completion of initial work.• 100% of client engagements initiated via professional referrals.

Business partner within human resources aligned to 10 diverse organizations and leaders (during tenure); directly supporting 700 employees.• Consultant to executive level partners providing organizational insights and influential coaching.• Utilized systemic approaches to diagnose, recommend and implement people and organizational strategies.• Implemented end to end talent management approach, focusing on all aspect of the workforce.• Developed and facilitated customized framework for leadership and organizational effectiveness workshops and off-sites meetings.• Drove a focused management effectiveness strategy utilizing customized approaches for client groups through the lens of data.• Provided mentorship and coaching to peers on current HR team and in other areas of the company.Key accomplishments:• Key member of client leadership teams. Delivered comprehensive integration of strategy, HR programs to achieve fiscal & operational goals & ROI of resource & human capital investments.• Delivered seamless people strategies (succession planning, reorganizations, reductions in force, organization effectiveness and development) for clients located in varying countries (China, Korea, Japan, Germany, Ireland) around the world.

Consultant and business partner within human resources for the Personal Lines Product, Actuarial and Underwriting organizations directly supporting over 500 employees.• Responsible for partnering with assigned strategic business units’ leadership and management teams to assist in optimizing people, strategy, organizational structure, process and culture.• Rapidly develop strong, productive relationships with executives; active member of client’s management team.• Lead and execute organizational design projects within client groups, which include the facilitation of planning sessions, consultation and direction to senior management, creation of communication and roll out strategies and enforcement of change management.• Provide employee guidance and resolution to all issues related to employment, payroll, benefits, compensation, employee relations, performance management and training.• Partner with staffing resources to create strategic workforce plans and proactive recruiting practices that yield time efficient searches and quality hires.Key Accomplishments:• Successfully lead, consulted and executed on organizational design and reduction in force project resulting in cross functional implications spanning six different teams.• Consulted with business unit leaders and recruiting partners to implement strategic search efforts to create new Product Management team. HR insertion resulted in increased communication with business unit, clarification of expectations between recruiting function and business unit and productive sourcing strategies, all within an expedient timeline.

Consultant and business partner within human resources for the Technology and Retail Bank organizations directly supporting over 600 employees.• Drove and implemented organizational design projects within client groups, which included consultation and direction to senior management, creation of communication and roll out strategies and enforcement of change management.• Provided strategic leadership and expert consultative support to senior executive management by delivering proactive, solution-based services that aligned with business line goals and action plans. • Demonstrated deep understanding of the employee lifecycle and provided employee guidance in all issues related to employment, payroll, benefits, compensation, employee relations, performance management and training.• Partnered with staffing resources to create strategic workforce plans and proactive recruiting practices that yielded time efficient searches and quality hires.Key accomplishments:• Managed an organizational project with the goal of creating of an improved overall job classification system that adequately aligned with the needs of the business. Played an instrumental role in the decision-making and implementation process, resulting in 4 new job families with 12 new job titles. End result provided the 300 employee organization with a clear understanding of roles and responsibilities which supported the overall vision for the team, as well as distinct job expectations, enabling employee development and growth.• Lead Performance Management Project for HR Team which included driving the management of low performers, creating the strategies, timelines, and communications for the bi-annual review processes and delivering performance improvement education and training for front line managers resulting in improved overall organizational effectiveness.

Provided support to both leaders and employees of organization integral to WaMu’s productivity.• Primary consultant and advisor to three senior level executives charged with providing guidance on all people related issues. • Conducted investigations into employee concerns and effectively coached and advised various levels of management through positive resolution of issues.• Developed and delivered comprehensive monthly HR reporting metrics and analysis utilized by senior leaders.Key accomplishments:• Drove performance management culture shift throughout Technology organization (3000 employees), resulting in approximately 75% of low performers actively managed and a performance rating distribution curve that consistently met guideline each review cycle.• Created and facilitated performance management philosophy and manager effectiveness training sessions within management community which resulted in increased manager capabilities across organization.Key accomplishments:• Drove performance management culture shift throughout Technology organization (3000 employees), resulting in approximately 75% of low performers actively managed and a performance rating distribution curve that consistently met guideline each review cycle.• Created and facilitated performance management philosophy and manager effectiveness training sessions within management community which resulted in increased manager capabilities across organization.

Supported WaMu’s Executive Recruiting Team, providing operational expertise and exceptional customer service to both internal and external candidates and employees.• Responsible for coordinating interview schedules, arranging travel, executing interview day logistics and overseeing the on-boarding process for new hires.• Streamlined process and improved efficiency by implementing cost cutting measures, standardizing e-mail templates and forms and eliminating redundancy.• Managed team collateral for accuracy and tracked appropriate levels of inventory.Key accomplishments:• Developed partnership with Corporate Travel to provide process recommendations and improvements resulting in faster coordination of candidate travel and increased productivity for support staff.

Supported the MSN Entertainment Group in all facets of organizational and project support.• Managed interview loops, greeted candidates, monitored feedback and prepared details for the arrival of new employees. • Reviewed and tracked team budget in the following areas: travel and entertainment, morale, hardware, recruiting and training.• Supported General Manager and MSN Entertainment Team of 50 employees; managed GM’s calendar, travel, and special events.Key accomplishments:• Coordinated and facilitated monthly business reviews, contributing to an effective rhythm of the business for the organization.

As a contractor through Kelly Services, supported the Microsoft College Recruiting team.• Managed up to 25 candidate and client schedules each week.• Supported all levels of college recruiting.• Implemented strategic routing processes for interviews in an effort to promote a positive candidate experience.

In this integral position, led the overall effort to elect Kent Landerholm to the Washington State Senate in the 2000 state primary and general elections.• Managed all strategic, logistical and administrative aspects of a state senate campaign.• Controlled all proactive and reactive media relations.• Contributed to key budget/financial decisions and administered funding.• Supervised volunteer and part-time staff comprised of approximately 25 individuals.

As a member of Congressman Baird’s staff, provided key support and acted as a liaison with other support staff within the U.S Congress to fulfill the legislative agenda.• Managed Congressman Baird’s congressional, social and personal schedule, including coordination of alltransportation and travel logistics.• Developed and directed successful internship program.• Partnered with Congressman Baird to respond to and process constituent requests.