Jennifer Curtis Email & Phone Number

Upstate, South Carolina

Greenville, South Carolina Area

Greenville, South Carolina, United States

Coordinated daily operations/ calendar management for both LPN and RN Directors in accelerated programs.Ensured student and faculty clinical requirements were obtained, documented and maintained for updates.Created, updated and distributed student class schedules for up to 6 rotating cohorts.Prepared and maintained a variety of records, certificates, and/or other documents. Maintained both physical and digital office filing systems.Collected and verified data for accuracy, completeness and compliance within established guidelines.Coordinated background checks and drug screens for all incoming nursing students.Quickly mastered new computer applications; strong, accurate data entry skills; attention to detail.Oversaw and coordinated official minutes for faculty, all staff and Advisory Board meetings.Ordered, maintained stock and distributed all nursing student supplies, as well as clinical lab supplies.Supervised student work study position.Maintained and tracked students’ progress, creating proper documents for onboarding/ offboarding students.Maintained stringent timelines.Assisted LPN DON and ADON with successful coordination of 2020 SC Board of Nursing review.

10 Enterprise Blvd. Suite 210 Greenville Sc 29615

Coordinated daily office operations for a newly established, private medical practice. Credentialed with insurances and ensured correct medical coding for timely insurance reimbursement. .Hired, trained and supervised all office staff. Acquired initial practice capital, equipment and supplies. Established protocol standards for maximum customer satisfaction. Prepared bank deposits. Developed business strategies, managed budgets and generated reports of income and expenditure, ensuring smooth daily accounting within the office. Can be counted on to exceed goals successfully.

Greenville, South Carolina, United States

Maintained daily schedule calendar of procedures/call rotation for 9 practitioners.Effectively deployed ICD-10 and maintained A/R metrics. Scheduled appointments for 9 practitioners and recommended opportunities for continuous improvement within SOP. Prepared weekly operational reports for manager review. Incoming referrals specialist.Obtained insurance prior authorizations for procedures.Handled ROI for outgoing medical records. Spearheaded transition of paper to EHR, as well abstraction of records for new Epic system.

Greenville, Sc

Examine and refine daily medical office operations, managing eight personnel in a family practice office. Manage and coordinate administrative and clinical services. Work with practitioners to establish procedures and performance standards for work assignments, monitoring work status and progress, including goals and objectives. Assess current and future staffing needs based on organizational goals. Support and implement organizational technology changes. In addition, maintain CPC certification since 2014. Can be counted on to exceed goals successfully.

Sunnyvale, Ca And Greenville, Sc (Telecommuting)

Monitor and audit insurance EOBs for multidisciplinary practice that included physical therapy, chiropractic, naturopathy and MD; Ensured maximum reimbursement, all the while determining ways to increase practice revenue. Ran biweekly reports to identify ATB. Transformed 30-90 day outstanding claims from $30+K at start of hire to under $5K when moved on from position.

Oversaw daily medical office operations and managed two employees for three physicians in two specialty offices, which were start up practices. Solid knowledge of EMR and insurance billing systems with regards to clearinghouse for each facility, ensuring timely insurance reimbursements and patient payments; Monitored and followed up on outstanding claims. Hire/fire/train support staff; Processed weekly payroll; Approved invoices from outside vendors; submitted to corporate A/P for payment; Coordinated office supply purchases and maintained medical supply needs for each office, while maintaining office equipment and facilitating repairs/replacements as needed. Provided assistance on special projects promoting each office within the community.

Greenville, Sc

Oversaw daily operations for cardiology practice for staff of 12, including 5 practioners; Ensured scheduling, billing and in-office specialty testing for maximum efficiency; Weekly payroll submission to HR department; Maintained HIPAA guidelines and policies; Of special note: Coordinated relocation process of corporate office from one location to another. Due to economic downturn, management position was dissolved in May 2009; re-assigned as full time secretary for 20-practioner practice using Medinformatix system, with specific supervision of 4 practioners schedules; included scheduling in house/outsourced testing and referrals, addressed/reviewed daily log of outstanding patient orders, and worked in conjunction with billing department, verifying correct ICD9/CPT coding.

Lead surgery scheduler for 30+ multi-specialty physicians in ambulatory surgical center; Scheduled elective procedures for 2 endoscopic rooms and 4 operating rooms using Vision/ Prescient software and utilized blocking allocations; Revised procedures to avoid schedule conflicts; Handled add-on cases with impressive accuracy. Reported to clinical management team any surgical or equipment requirements; Maintained pleasant composure while working quickly and accurately in a fast-paced setting; Answered 6-line phone system, managed incoming faxes and cross-covered for absent business office staff.

Position included all aspects of scheduling for two physicians, as well as out/inpatient clinical tests and surgical procedures at Rutland Regional Medical Center; Coded/ billed using CPT/ ICD-9 guidelines to all commercial insurances utilizing EMR and clearinghouse; Maintained patient medical record and obtained prior authorizations from insurances for testing/ in-patient care; Coordinated education of physicians in Kyphon technology to achieve wider base of practice scope; Implemented CD imaging system with RRMC, providing physicians’ instant access both current/outstanding imaging; Continued personal education through insurance seminars with Medicare, VT Medicaid, BC/BS, Cigna and MVP Healthcare on a quarterly basis; Of special note: Recovered $30,000 in lost revenue first year of employment.

Rutland, Vt

Initially hired as medical records technician for 12,000+ patient facility, promoted to medical secretary; Managed daily scheduling of nine primary care physicians; Managed telephone calls for triage/ appointments; Educated through medical terminology classes and cross-covered as transcriptionist.

Bachelor Of Science, Business Administration

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program