Jennifer Mercer Email and Phone Number
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Active listener. Fostering the space between customer needs & business outcomes.
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Senior Director, Product ManagementDun & BradstreetChicago, Il, Us -
Senior Director, Product ManagementDun & Bradstreet Oct 2022 - PresentJacksonville, Fl, Us -
Senior Product ManagerPaypal Jul 2021 - Oct 2022San Jose, Ca, Us -
Senior Product ManagerTransunion Jan 2017 - Jul 2021Chicago, Illinois, Us -
Manager Product Management, SoftwareShure Incorporated Mar 2015 - Nov 2016Niles, Il, Us -
Senior Product ManagerBlackbaud Apr 2013 - Mar 2015Charleston, South Carolina, Us- Product Manager for The Raiser's Edge, Blackbaud's flagship product with 14,000 customers internationally- Innovated installed client-server software by creating a mobile strategy- Identify current and emerging opportunities, understand the competitive landscape, engage with users, discover the right product, and advise on aspects of the offering such as pricing and packaging- Build and maintain relationships with key customers and influencers, synthesizing inputs from these and other sources into a comprehensive understanding of customer needs- Collaborate with Development to define the product roadmap, manage and communicate the roadmap to internal and external stakeholders - Focus on customer satisfaction as measured by the Net Promoter Score (NPS)- Evangelize the direction and value of my product with customers and prospects as well as internal stakeholders such as Marketing, Sales, Services and Support- Measure product success through monitoring profit/loss data, win/loss data and time-to-value- Partner with marketing to define the go-to-market strategy, helping them understand the problems and solutions, key benefits, and target customer- Participate in Scrum teams as the product owner, responsible for production triage of non-critical issues, attending daily stand-up meetings and representing the voice of the customer -
Product ManagerBlackbaud Jun 2011 - Mar 2015Charleston, South Carolina, Us
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Sr Interaction DesignerBlackbaud Jan 2009 - May 2011Charleston, South Carolina, Us
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Sr Internet Solutions ConsultantBlackbaud Dec 2006 - Dec 2008Charleston, South Carolina, Us
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Chief Information OfficerChicago Foundation For Women Jun 2003 - Nov 2006Chicago, Il, Us -
Annual Fund Manager And Database AdministratorLycée Français De New York 2002 - 2003New York, Ny, Us -
Database AssociateZonta International 2001 - 2002Oak Brook, Illinois, Us
Jennifer Mercer Skills
Jennifer Mercer Education Details
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Depaul University -
Crystal Lake Central High School
Frequently Asked Questions about Jennifer Mercer
What company does Jennifer Mercer work for?
Jennifer Mercer works for Dun & Bradstreet
What is Jennifer Mercer's role at the current company?
Jennifer Mercer's current role is Senior Director, Product Management.
What is Jennifer Mercer's email address?
Jennifer Mercer's email address is jm****@****pal.com
What is Jennifer Mercer's direct phone number?
Jennifer Mercer's direct phone number is +184760*****
What schools did Jennifer Mercer attend?
Jennifer Mercer attended Depaul University, Crystal Lake Central High School.
What are some of Jennifer Mercer's interests?
Jennifer Mercer has interest in Human Rights, Science And Technology, Health.
What skills is Jennifer Mercer known for?
Jennifer Mercer has skills like Product Management, Crm, Leadership, Fundraising, Product Marketing, Management, Software Implementation, Cross Functional Team Leadership, Cloud Computing, Agile Methodologies, Professional Services, Nonprofits.
Who are Jennifer Mercer's colleagues?
Jennifer Mercer's colleagues are Ram Babu, Brian Wagner, Craig Keller, Sabine Leferink, Sebastian Rask, Elin Samuelsson, Alejandra Hernandez Ponce.
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