Jennifer Hancock

Jennifer Hancock Email and Phone Number

Owner and President @ Hancock Consulting LLC
Kirkland, WA, US
Jennifer Hancock's Location
Bellevue, Washington, United States, United States
Jennifer Hancock's Contact Details

Jennifer Hancock personal email

n/a
About Jennifer Hancock

Accomplished professional with extensive third party risk management experience; demonstrated ability to build strong client and partner relationships; implement programs and strategies that increase compliance, revenue and return on investment; negotiate and administer complex, multi-million dollar contracts that impact global users.

Jennifer Hancock's Current Company Details
Hancock Consulting LLC

Hancock Consulting Llc

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Owner and President
Kirkland, WA, US
Jennifer Hancock Work Experience Details
  • Hancock Consulting Llc
    Owner And President
    Hancock Consulting Llc
    Kirkland, Wa, Us
    View
  • Shared Assessments
    Sr Advisor
    Shared Assessments Aug 2023 - Present
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  • Hancock Consulting Llc
    Owner/ President
    Hancock Consulting Llc Aug 2017 - Present
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  • Becu
    Director, Third Party Contracts And Risk Management
    Becu Feb 2013 - Aug 2017
    Tukwila, Wa, Us
    Leading the transformation of the Third Party Contracts & Risk Management program to comply with regulatory guidance while translating the Credit Union's risk appetite into actionable processes including executing risk assessments and the contract life-cycle. Ensures that resources and infrastructure (Archer) adequately support the management and reporting on the vendor relationships and program metrics including identifying and communicating emerging risks in collaboration with CISO, Compliance, and ERM to Executive Management Team and Board/ Committees as appropriate.
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  • Expedia
    Global Vendor Manager
    Expedia Jul 2012 - Oct 2012
    Seattle, Wa, Us
    Establish a global vendor management program and sourcing strategy for the professional services commodity to promote effective performance, service delivery, and collaborative relationships while optimizing the vendor base and services including proposing category aggregation.
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  • American Express
    Lead Technologies Vendor Manager
    American Express Jul 2007 - Oct 2012
    New York, Ny, Us
    Drove ROI to the enterprise through collaboration with legal, procurement, and stakeholders by developing and leveraging strategic vendor relationships, negotiating deal structures and strong performance management terms that ensure the highest levels of service, technology alignment and cost efficacy. Monitored and tracked vendor compliance with corporate, legal, and regulatory polices and guidelines including directing annual reviews of approved vendor locations.Proactively identified and managed escalations of contractual and operational issues.
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  • American Express
    Lead Business Systems Analyst
    American Express May 2002 - Jul 2007
    New York, Ny, Us
    Monitored, analyzed and reported on the performance of managed service providers against 150+ contractually defined metrics. Leveraged industry benchmarks to drive competitive terms and conditions when leading negotiations for additional service offerings and strategic sourcing initiatives.Led cross-team to develop, document and certify the SOX PRSAs for IT, including securing vendor participation.
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  • American Express
    Relationship Manager
    American Express Feb 2000 - May 2002
    New York, Ny, Us
    Built and managed stakeholder relationships and alignment at all levels of the organization as IT liaison to customer service and operations. Collaborated with stakeholders to gather, analyze and report on IT driven business impacts.
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  • American Express
    Customer Service
    American Express May 1995 - Feb 2000
    New York, Ny, Us
    Provided consultation and expertise during development and implementation of Accounts Receivable platform. Created and facilitated the training to global customer service organizations. Led cross-team efforts to create and implement end user processes in compliance with corporate, legal and regulatory polices.
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Jennifer Hancock Skills

Vendor Management Process Improvement Negotiation Program Management Contract Management Management Contract Negotiation Performance Metrics It Strategy Business Analysis Leadership Risk Management Process Engineering Integration Customer Service Analysis Change Management Procurement Service Delivery Business Process Improvement Outsourcing Security Strategy Stakeholder Management Performance Management Strategic Sourcing Cross Functional Team Leadership Business Process Third Party Relationships Third Party Risk Contract Management Lifecycle Client And Vendor Relations Regulatory Compliance Global Global Experience Grc Archer Global Third Party Management Professional Services Management Consulting General Data Protection Regulation Ncua Glba Hipaa Executive Management Financial Services Risk Assessment Credit Unions Sox Sarbanes Oxley Act

Jennifer Hancock Education Details

  • Western Governors University
    Western Governors University
    Business - It Management

Frequently Asked Questions about Jennifer Hancock

What company does Jennifer Hancock work for?

Jennifer Hancock works for Hancock Consulting Llc

What is Jennifer Hancock's role at the current company?

Jennifer Hancock's current role is Owner and President.

What is Jennifer Hancock's email address?

Jennifer Hancock's email address is je****@****ecu.org

What schools did Jennifer Hancock attend?

Jennifer Hancock attended Western Governors University.

What skills is Jennifer Hancock known for?

Jennifer Hancock has skills like Vendor Management, Process Improvement, Negotiation, Program Management, Contract Management, Management, Contract Negotiation, Performance Metrics, It Strategy, Business Analysis, Leadership, Risk Management.

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