SHORT BIO: Jennifer is a highly experienced professional with an impressive 31-year career in Banking and a particular focus on financial software. She has held various leadership positions throughout her career, including her current role as Senior Director of Services. In this position, Jennifer is responsible for overseeing publications, electronic payment compliance services, member training programs, and marketing.Jennifer's expertise in Cash Management and Software Development and her progressive leadership style make her an asset to UMACHA. She is an electronic payment evangelist, and her ground-breaking ideas have been at the forefront of many new and innovative ways to make payments. Her dedication to electronic payment innovation and her commitment to ensuring compliance and member training programs are top-notch, make her a key player in the financial services industry.On the weekend and evenings, Jennifer is active in her community and civic leadership. She also enjoys gardening and yard work in the summer.LONG BIO: Experienced Electronic Payments and Cash Management Professional, and Army Veteran with progressive leadership experience in Financial Services with a proven track record of meeting deadlines with consistent quality and detail. Intense knowledge of Stage Gate Process and Contextual Inquiry Methodology. Skilled at training, speaking, team building and collaborating cross functional projects related to Matrix Managed Environments involving multiple departments. Highly motivated, autonomous and flexible with excellent listening, written and verbal communication skills to accomplish any task.Specialties: education and training in Financial Services and Electronic Payments; launching API development modules, innovative web technology, and innovative mobile technology; product management, business analysis, sales engineering and product marketing for internet online banking and electronic payments. As well as, service quality monitoring, trainer, speaker/presenter, team management and customer relationship building. Retain AAP Certification and United States Army Leadership.