Work experience2019/09 -- now MINER SOURCE TECHNOLOGY CO.，LIMITED| Sales Managerwork description:1. Answer customer questions through online systems such as wechat, zendesk, telegram,whatsapp2. Provide pre-sales consultation; Including products, freight, discounts, payment, packaging, tariffs, etc.3. Reply to the Chinese and English customer questions.4. Track the execution of orders and handle various customer needs for orders,Send customer reception reports every day and etc.2016/09 -- 2019/07 Shenzhen Senxin Technology Co., Ltd. | SalesWork description:1. Proactively send emails to contact customers, and provide pre-sales consultation; Including products, freight, discounts, payment, packaging, tariffs, etc.2. Track the execution of orders and handle various customer needs for orders3. Collect and organize customer feedback, feedback to relevant supervisors, and complete other tasks explained by superiors，Handle all kinds of complaints from customers4 Understand product information and answer customer questions