Jennifer O’Connor Email & Phone Number

Florida, United States

Eglin Air Force Base, Florida, United States

Laughlin A F B, Texas

• Oversaw daily flight schedules for Student Pilot training and Instructor Pilot development. Successfully executing within time constraints, producing 100+ new Air Force pilots, meeting the air power program goals, objectives and operational missions.• Responsible in developing and assembling reports utilizing appropriate data collection techniques. Information vital in implementing near-term and long-term flight schedules, using the Air Force information systems.• Briefed senior leadership weekly on squadron and student training status. Consulted on modifications and achieving training deadlines.• Maintained programs related to student training and records management to collect, update, and publicize information based on Air Force rules, procedures, and policies.

Texas

• Responsible for reconciling Approx. 400K in monetary compensation for 700+ restaurants and employees based on corporate scoring system. • Evaluated and restructured operational processes to be implemented across 700 + restaurants, providing a decrease in hazard potentials and reduced product and monetary waste by 5%.• Managed resources, project roll-outs, workflow documentation on policies and procedures, safety and security regulations and communication alignment within each corporate organization obtaining companies’ quarterly goals.• Conducted qualitative and quantitative studies for planning and assessment of operational testing.• Prepared and produced briefings for directorate on status of restaurants using a variety of spreadsheet, databases and graphs.

San Antonio, Texas Area

Hayley Killam Personal Assistant• Managed personal properties and assets and briefed financial statements on said accounts • Designed and oversaw website (hkkennels.com) and social media platforms, boosting customer traffic by 75%

San Antonio, Texas, United States

Killam Oil Company • Spearheaded the development of company’s ranch website to market services, generating a boost in customer traffic • Implemented an analytical data base for the CEO; overhauled 2,000+ records to capitalize on profits in cattle ranching • Conducted cost benefit analysis for potential company venture investments to include marketing data, statistics, and financial comparable information • Supported office operation, oversaw purchase orders, managed employee’s expense reports, tracked contracts and invoices

Aspen, Colorado

• Managed the development and launching of a $450k franchise business, working directly with corporate and owner.• Coordinated all operations and logistics. Responsible for acquiring city permits, evaluating vendor offers for both technical and price/cost factors as well as capacity to perform.• Oversaw building contractors, schedules, purchase orders, and budgets in maintaining cost and technical requirements to meet the terms and intent of the franchise conditions of the contract.• Reviewed and analyzed contracting issues, interpreting high-level guidelines and instructions for application in identifying alternative courses of actions, responding to, and resolving acquisition questions/issues that require research to provide recommendations/ responses in order to meet opening date.• Created and implement an engaging communication plan to include; marketing and promotional materials, signage, social media, press releases and ad campaigns with local magazines and newspapers.• Built and maintained professional relationships with hospitality industries in the local area, attended local business events to present the product and company to potential customers, partners and investors.• Attended various startup exhibitions and training workshops to better understand mission and vision of the franchise business.• Supervised daily franchise operations ensuring compliance with operating procedures and safety and cleanliness standards.• Managed all aspect of employee training and development, work schedules and the recruitment new employees.• Developed marketing strategies for soft opening and grand opening. Conducted exit surveys getting customer feedback on different promotions and offerings and adjusted business course of action to boost sales through traditional and online promotional efforts, proven competency in brand creation and product launch.

• Supervised and mentored adolescents in a group home resident’s • Provided system management and support in social development • Provided professional advisory feedback to other health care professionals and upper management for the success of our clients• Able to multi-task in a fast-paced/ high-stress environment*CPR Certified

• Identified and implemented comprehensive marketing through onsite promotions, advertising, exhibitions, events and social media strategies for the University Sports Teams• Developed, executed, and evaluated programs and market studies/research• Assessed qualitative and quantitative results in order to enhance current programs and to seek new platforms for marketing and business relations

San Antonio

• Interned under Director of the Child Development Center; was trained in all aspects of the business to include: finance, budgets, training of employees, problem solving, as well as providing a safe and stimulating environment for young children• Conducted individual and group activities in order to encourage learning and development along with planning curriculum and classroom programs. • Developed and oversaw parent partnerships by creating community and awareness through: newsletters, Facebook, class/parent involvement activities, and bulletin boards• Nominated for most outstanding “new hire” in the squadron• Gained valuable knowledge of military environment

San Marcos

• Worked as a Customer Contact Representative, served as the initial point of contact for customers• Performed data entry• Required strong communication, organization and time management skills and excellent interpersonal skills.• Knowledge of health insurance and proficiency in Microsoft Office applications

San Marcos

• Conducted reference calls and interviews to hire new employees, helped train new employees.• Answered phones, and worked as a cashier clerk. • Responsible for maximizing sales by maintaining space, location, inventory and distribution at the retail level• Partook in sales conference calls with store manager, relayed information to employees to achieve area sale goals and promote new inventory.

Bachelor Of Arts (Ba), Psychology

Activities and Societies: I joined Texas State Athletic Department as a Marketing Intern for 1.5 years. There I helped with promotions.

Bachelor Of Business Administration (Bba), Business Administration And Management, General