Jennifer R. Moffatt Email & Phone Number

Climate change mitigation firm, transforming markets and making real progress.

Portland, Oregon Area

Directed and led the development of all external and internal communications for Oregon's largest community behavioral healthcare organization. Brand developer, communications strategist, and played a key role in the agency's response to crises.

Portland, Oregon Area

In an age of speaking up and sharing your voice, strategic and thoughtful communication matters more than ever. Brigit Communications Collective was established to develop integrated communications to strengthen brands and the customer’s brand experience.

Portland, Oregon

PacifiCorp is a leading U.S. energy services provider in 6 western states with 1.8M retail customers and 5,900 employees. Managed multimillion-dollar budget and a highly-skilled team, developing communications and content strategy for Pacific Power and Rocky Mountain Power customers and stakeholders in 9 media markets. Directed employee communications and initiated engagement across all PacifiCorp platforms. Collaborated with executive leadership, and drove creative approach… Show more PacifiCorp is a leading U.S. energy services provider in 6 western states with 1.8M retail customers and 5,900 employees. Managed multimillion-dollar budget and a highly-skilled team, developing communications and content strategy for Pacific Power and Rocky Mountain Power customers and stakeholders in 9 media markets. Directed employee communications and initiated engagement across all PacifiCorp platforms. Collaborated with executive leadership, and drove creative approach with agency and internal teams. Lead participant in parent company’s global communications plans and implementation. Championed the importance of communications to improve customer satisfaction and brand loyalty by integrating paid, owned, and earned media strategies.-Quadrupled beyond goal customer satisfaction ratings through an education-focused rebranding strategy and integrated content strategy.-Integral in leading the company’s effort to reach #1 and #2 national ranking among key accounts and residential customers, respectively, by analyzing customer satisfaction research and developing an improvement plan. -Steered campaign to significantly reduce customer energy usage during the 2001 energy crisis. Achieved high awareness and participation among customers with the ongoing Be wattsmart campaign. -Improved customer relations by convincing executive leadership to be an early sector adopter of social media and digital channels. -Retained 100% of high-performing staff for 16 years by fostering a positive, motivating environment.-Developed brand ambassador program, integrating external and internal communications and encouraging companywide participation in volunteer programs serving more than 150 communities.Utility Communicators International (UCI) board member, currentPortland Business Alliance Leadership Development class, 2014 - 15 Show less

Portland, Chicago, And Indianapolis

5+ years'​ early career experience as an agency account executive in banking, retail, and food and beverage:Account Executive, cf2gs, Portland, OR (U.S. Bank, PacifiCorp)Account Executive, Davis, Ball & Colombatto, Portland, OR (McDonald's)Account Executive, Montgomery, Zukerman, Davis, Indianapolis, IN (Pizza Hut, Citizens Gas)