Jennifer Peck Email & Phone Number

*Served as organizer and facilitator for Mailchimp’s C-Suite Leadership Team; initiating, crafting and managing agendas for weekly meetings in partnership with the CEO & CPO, providing summaries & action items were communicated and tracked in a timely fashion to deliver superior Executive decision making and forward progress - including a highly confidential negotiation and coordinating the due diligence process around Mailchimp’s acquisition by Intuit - resulting in the $12 Billion sale of the company in November 2021 *Organized and executed Mailchimp/Intuit’s Operating mechanisms & cadences for all Director+ population - leadership cascade meetings, People leader sessions, Comms/HR needs *Served as “Air traffic control” for all big impact ‘moments’ company wide, All-Hands meetings, Departmental All-Hands to ensure proper two-way communication to the organization*Provided a bridge for smooth communication between Execs and their Administrative partners; coached senior leaders on how to best utilize and optimize their support staff*Built and continued to expand the Administrative Ops function at Mailchimp – led strategy contributing to effective delivery of administrative support services to the org, including policy, meeting best practices & organizational tools, policies, staffing models, performance management and financial plans*Managed and advocated for a staff of 20+ admin and office management employees*Served as an operational lead for Return to Office / Flexible working strategy, planning and execution approach, during/in response to COVID-19 pandemic *Reported to and partnered with the Chief People Officer regarding staff development, recommendations and served as operational arm for the People Department and it’s leadership team *Provided bi-weekly coaching, training, and mentoring through direct report one-on-ones and team meetings*Completed special projects given by CEO, CPO, COO and the Executive Leadership team

Atlanta, Georgia

Greater New York City Area

• Responsible for all strategies contributing to efficient and effective delivery of administrative support services, including policy, staffing models, performance management and financial plans• Grew the group as needed to support teams and size of company; managing the growth of group from 10 employees to 18 direct reports • Managed admin employees, including but not limited to time-off scheduling and coverage management, timely performance reviews, raise and bonus negotiations while fostering the talent, growth, and education of the administrative staff• Worked alongside HR for any talent needs; updated job specs; recruitment of new talent • Continually assessed & identified challenges; streamlined processes to make things easier for the assistant team, Executive suite, and Droga5 to increase agency productivity • Planned and maintained oversight of internal agency event calendar / planned internal gatherings such as work showings, agency off-sites, guest speaker series, celebrations, awards + Executive Assistant to COO (1/15-6/16) • Arranged and scheduled numerous meetings, internal / external, involving clients and executives; maintained relationships with executive assistants; determined importance of meeting requests and scheduled accordingly; demonstrated flexibility, patience & persistence in routinely rescheduling meetings • Arranged all travel including comprehensive and detailed itineraries for Exec; process travel reimbursement in accordance with policy guidelines; track expenses and follow-up in timely manner• Worked with the NY Operations Team to support & track various projects and requests of COO• Prioritized conflicting needs; handled matters expeditiously, proactively, often with heavy deadline pressures • Point person for HR and Finance to chase all Account Management staff for needs such as vacation approvals, timesheet completion, seat assignments for new employees; assisted Head of Dept in planning and execution of team events

Greater New York City Area

Greater New York City Area

*Provided comprehensive personal and executive administrative support to multiple C-Level executives, including Chief Marketing Officer and Presidents of Business Leadership*Acted as gatekeeper and agency liaison for executives; coordinated extensive business and personal calendar management with a focus on prioritizing competing requests both internally and externally; scheduled personal appointments as needed*Arranged for intricate domestic and international travel plans, including air, ground, hotels, dining, visas and daily itineraries*Planned and organized internal and external events, ordered catering, décor, and attended events to ensure integrity of service reflective of Executive *Drafted both internal and external correspondence on behalf of executives; reviewed executives’ emails, responded, and took independent action where appropriate*Answered and screened busy phones, relayed messages promptly, and maintained up-to-date address book and contact files; provided 24/7access and coverage for executives*Maintained extensive client interaction, represented C-level Executives inside and outside the agency*Ensured all client requests and needs are followed up on in a timely fashion; brought any emergency needs to the attention of the Executive immediately*Prepared and input all expense and time reports to ensure quick processing*Performed personal assistance where needed, including medical claim filing and running errands*Collaborated with other Executive Assistants, IT department, Office Services to maintain smooth internal and external day-to-day business needs including catering, technology resources and presentation materials for all meetings *Handled administrative tasks for BMW Group, including: scheduling for the BMW Group Account Director and team, the largest internal account; planning account team outings and internal workshops, monitoring and tracking use of company fleet of BMW’s, including bookings, gas, registrations

New York, New York

*Provided comprehensive personal and executive administrative support to multiple C-Level executives, including Chief Marketing Officer and Presidents of Business Leadership*Acted as gatekeeper and agency liaison for executives; coordinated extensive business and personal calendar management with a focus on prioritizing competing requests both internally and externally; scheduled personal appointments as needed*Arranged for intricate domestic and international travel plans, including air, ground, hotels, dining, visas and daily itineraries*Planned and organized internal and external events, ordered catering, décor, and attended events to ensure integrity of service reflective of Executive *Drafted both internal and external correspondence on behalf of executives; reviewed executives’ emails, responded, and took independent action where appropriate*Answered and screened busy phones, relayed messages promptly, and maintained up-to-date address book and contact files; provided 24/7access and coverage for executives*Maintained extensive client interaction, represented C-level Executives inside and outside the agency*Ensured all client requests and needs are followed up on in a timely fashion; brought any emergency needs to the attention of the Executive immediately*Prepared and input all expense and time reports to ensure quick processing*Performed personal assistance where needed, including medical claim filing and running errands*Collaborated with other Executive Assistants, IT department, Office Services to maintain smooth internal and external day-to-day business needs including catering, technology resources and presentation materials for all meetings *Handled administrative tasks for BMW Group, including: scheduling for the BMW Group Account Director and team, the largest internal account; planning account team outings and internal workshops, monitoring and tracking use of company fleet of BMW’s, including bookings, gas, registrations

*Responsible for all day-to-day administrative assistant tasks as well as team development and support, implemented by facilitating daily, weekly and monthly team meetings & education (group or individual)*CEO support; maintain business calendar, screen and manage calls/correspondence, help create goals & support in execution of goals, participate in personal calendar management, various personal projects and tasks/errands*Plan and coordinate frequent travel, organize and maintain itineraries, provide support by being available to assist/rebook during last minute changes, assist in presentation/meeting preparation*Assist Human Resources with various tasks including: Oxford delegations, process new hire & termination paperwork, posting jobs and assisting in interviews, managing employee calendar requests, attendance and time off tracking*Office liaison with company bookkeeper and accountant*Negotiate new and manage existing vendor relationships, create/review service agreements, contracts and approve execution & billing*Order necessary supplies, receive and distribute mail, handle messenger orders, ensure all bills are paid on time and recorded, balance and maintain office petty cash spreadsheets*Troubleshoot the daily malfunctions of software and office hardware (printer, copier, computers, etc.)

*Responsible for handling administrative, clerical and database functions for nationally renowned convention staffing agency*Duties included: registration, filing, copying, database management, demonstration model, brand ambassador*Provided clerical and office support for Jacob Javits Center trade shows & conventions including BookExpo America, International Auto Show, Fame Moda and Accessories The Show

*Managed reception staff (i.e. coordinated register assignments, scheduled lunch rotations, handled client complaints/special needs, etc.)*Responsible for register, customer service and product training with development of materials & education of newly-hired receptionists*Answered, screened and directed busy call traffic while assisting in scheduling and coordinating appointments using -ProSalon software for high-end & celebrity clientele*Maintained and developed client relationships to support ongoing business by creating and promoting client incentive programs (i.e. thank you & holiday cards & promotions, gift with purchase, etc.)

Musical Theatre

Musical Theatre & Music Therapy