- Manages the deployment, monitoring, maintenance, development, upgrade and support of all Information Technology systems including servers, storage, operating systems, network and peripherals. - Creates standard operating procedures and systems documentation. - Oversees the management of technology vendors. - Develops and manages Information Systems budget.- Serves as the organization’s point of contract for CRISP, Maryland’s Health Information Exchange.- Oversees, develops and implements policies and procedures, training and monitoring of information systems in accordance with the HIPAA Security Rule.- Provides strategic risk guidance and consultation for third-party vendors, including the evaluation and recommendation of technical standards and controls. - Coordinates the development of implementation plans and procedures to ensure that business-critical services are recovered in the event of a security or disaster event. - Chairs the Security & Privacy Committee.- Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring feasibility.- Continually evolves and champions project management and communication frameworks, processes, and artifacts. - Works in tandem with stakeholders to determine and document project budgets, human resource needs, expected outcomes and overall risks.- In conjunction with the SVP, Strategic Partnerships & External Affairs, oversees the transition from new business projects to operational/program management. - Oversees the process of responding to RFPs and grant applications. - Oversees the Strategic Planning Process to ensure organizational goals are met.

-Creates and manages an overall organizational project portfolio through numeric and illustrative documentation.-Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring feasibility.-Continually evolves and champions project management and communication frameworks, processes, and artifacts. -Works in tandem with stakeholders to determine and document project budgets, human resource needs, expected outcomes and overall risks. -Uses appropriate tools to create, manage, and update project plans, risk registers, and other required documentation. -Tracks the success of both individual projects as well as the impact of the overall project portfolio to the organization. -Coordinates internal resources and assists in vendor management where applicable to ensure project success.-Educates and trains designated members of the organization on project management skills and processes to assist in embedding them into the culture. -Oversees plans, develops and implements all internal marketing and communication strategies and materials.-Oversees, develops and implements policies and procedures, training and monitoring of information systems in accordance with the HIPAA Security Rule.-Serves as a member of the organization’s leadership team.

-Oversaw the Marketing & Communications Department, which is responsible for external marketing & internal communications.- Oversaw the Information Systems Department, which supports more than 300 employees. -Served as a member of the organization’s leadership team. -Maintained and regularly updated the organization’s external website and social media accounts.-Planned internal and external events.-Served as a member of the organization’s new business team.-Served as the Senior Leadership liaison for the staff led Communications and Technology Council. -Oversaw the Board of Directors Communications and Technology Committee.

-Led the organization's strategic planning process.-Developed and implemented the organization's branding strategy.-Created the organization’s intranet using WordPress to provide employees with a central location to receive and share information.-Developed the organization’s first communication campaign for annual enrollment of medical benefits.-Redesigned the format of monthly staff meetings to allow participation remotely.

-Planned events/meetings for information services (IS) associates. -Developed communication plans and communication materials for IS projects. -Wrote communications for CIO, CMIO and other IS executive leaders. -Developed measurement tools and use data to improve communications within the IS Division. -Managed a quarterly publication for 27,000 associates.-Developed associate communications for MedStar Health’s upcoming new enterprise resource planning system-Improved design and content making IS intranet sites more user-friendly.-Planned MedStar Health corporate holiday party.-Planned annual Operational Communications Retreat.-Developed Microsoft Office and Outlook 2007 migration communications materials for 27,000 associates.-Developed change management communication materials for 350 IS associates.-Managed a quarterly publication keeping management informed about MedStar’s projects on its $1.75 million IT Roadmap.-Developed department book club to increase professional development for the Operational Communications department.

-Provided internal communications to 3,100 employees. -Planned external and internal events with a budget under $15,000. -Wrote and edited internal publications. -Collaborated with departments to develop and write material for brochures and educational materials. -Updated Franklin Square's internet and intranet websites.-Organized Healthy Harvest increasing attendance by 60 percent.-Planned Getting It Right Program resulting in more than 275 inaugural members-Assisted in two redesigns of Franklin Square website-Implemented editorial style guide used by Public Relations Department

-Wrote community, hard news, health, education, and land development stories.-Served as a liaison between community associations and the public. -Disseminated story ideas and information to local education reporters.-Wrote in-depth educational stories on the Baltimore County Public Schools and private schools-First editorial assistant to learn website program and updated nine newspaper sites

-Laid out and edited anthologies using QuarkXpress. -Wrote editor's notes to preface books. -Researched, wrote and edited articles for website and quarterly magazine.-Led photography selection meetings to choose photos for anthologies-Corresponded with overseas printing company to ensure timely production and delivery of anthologies.