Supporting 911 call centers for two separate counties with networking and infrastructure Application, installation, evaluation, and administration of internetworking systems as well as telecommunications’ hardware and software – Created local and extensive area networksConfiguring, monitoring and managing VMware, Meraki, and Cisco -Protecting network,ensuring security for our 911 centersEvaluating, recommending, constructing, installing, and testing hardware, software and services Utilizing Fortinet, Dark Trace and SolarWind tools as well and maintaining Performing highly analytical skills, enabling troubleshooting and utilization of relations

Implemented network designs, anticipating network related needs, project timelines, furthermore, budgeting for all network equipment and replacementsCreation and management of 300 Xirrus wireless Access Points, wireless controllers, servers and WIFI trouble shooting for all as well as administered 2008/12 Window and Virtual servers with VMwareMaintenance tasks such as maintaining user accounts, Radius clients, and print server managementAccountable for all 80 network closets – physical installation upgrade, went from Cat 5 to Cat 6 wiring, wiring management and precise labeling of all network equipmentNetwork administrations for the enterprise system - Network integrity maintained for over 10,000 clients at 19 locationsMonitored and performed configuration in order to managed 90 HP network switches – Created new configuration and accomplished monthly backups

IT Administrator/Field Support Specialist responsible for directing IT staffAdministrator for all help desk ticketsDatabase Administrator for IT asset inventoryProvide hardware, software, network support and training for end-usersManage IT equipment for mission critical system updates and outagesProactively respond to potential equipment issues to prevent unplanned interruption of services Determine technology equipment needs, research costs, request quotes, disperse and install purchased equipment while remaining within budget constraintsMaintain vendor relationships.

Finance Supervisor in charge of payroll operations for 1600 employees and trained payroll staff as neededOversaw balancing and reconciliation of payroll bank accountReviewed taxes, completed all periodic returns and submitted payments prior to federal, city, and state deadlinesActed as Access database administrator and updated employee salary and contractsBalanced all employee deductions, including but not limited to health, life, and dental insurance, 403b, FSA, and deferred compensation plans Reconciled life, dental, and health insurance invoices and submitted paymentsManaged employee insurance policies including enrollments, terminations, COBRA, Workers Compensation claims, and assisted with unemployment hearings

IT Supervisor/Help Desk Manager/Computer Technician responsible for overseeing, hiring, training, scheduling, and management of IT staffSolely responsible for set up and maintenance of Help Desk databaseIP phone database maintenanceCreation and deployment of system imagesServer maintenance using Server Admin and Workgroup ManagerProject management and implementation of Cisco wireless access pointsRemote assistance via Remote DesktopEnd-user support and training for 1600 employees at 14 sitesHardware and software supportIT department budgeting for repairs and purchases