-Ensure compliance with local, state and federal laws and regulations, specifically in New York, California and Illinois.-Responsible for the management, guidance and unbiased investigation in all employee relations issues. Ensure risk factors are assessed and appropriate management are advised.-Manage and accurately execute semi-monthly payroll.-Perform reporting for monthly, quarterly and year-end processes.-Complete background checks and employment verification.-Manage department budgeting and forecasting, including performing cost analysis' and compensation benchmarking.-Develop and implement all company policies, procedures and processes, including updating the employee handbook as needed, to ensure operational efficiency.-Coach and support leaders and employees through performance issues, including implementing performance improvement plans and initiating corrective actioning. -Drive employee engagement initiatives and surveys. Design and implement action plans as a result of the feedback provided.-Manage semi-annual performance evaluation process. Counsel leadership on the development of SMART goals.-Oversee benefits administration to include FMLA, paid family leave, workers compensation and disability claims.-Maintain detailed employee records and manage unemployment claims.-Responsible for full cycle recruitment, expense monitoring and reimbursement.-Work closely with department managers to set staffing goals and implement hiring and retention strategies.-Peform all onboarding and offboarding tasks and design departmental training programs.

-Provided executive assistant support to the CEO, including calendar management, travel arrangements and project management.-Led all employee engagement initiatives across our NYC, Denver and Austin offices. -Oversaw the daily operations of each office, which included supervising all Office Managers and Recruiters.-Assisted with the development of numerous HR policies and procedures.-Led the Presidents Club initiative, which is an annual international trip for the top 10% of our sales organization.-Managed the strategy for our online presence with past and current employees, including Glassdoor reviews.-Focused on diversity and inclusion when developing company events, wellness initiatives, weekly company newsletters and new hire orientation.-Managed our onboarding and offboarding processes.-Performed full cycle recruitment for various roles within the organization including Sales Representatives, Office Managers and HR Managers. -Assisted our Accounts Payable department in managing all of our vendors and check referrals, increased efficiency in vendor and expense management, and sustained record keeping for compliance and diligence.-Managed several departmental budgets on a monthly basis.-Assisted Human Resource Business Partner with all employee relations issues.-Managed the entire Employee Experience process, starting with creating jobs ads, email templates and offer letter templates through creating new hire decks, developing a mentorship program and designing our new hire orientation.

-Response for all Human Resources tasks.-Led all rebranding, marketing and expansion initiatives.-Managed all vendor relationships and supervised growing staff on a daily basis.-Managed the customer experience by rectifying all customer complaints in a timely and professional manner.-Managed inventory and expense account.