Jennifer Neff Email & Phone Number

Plano, Tx, Us

Frisco, Texas

NRL Mortgage is one of the fastest growing mortgage lenders in the nation. I am honored to represent a company that cares so much about all of its stakeholders – talented originators, vital support personnel, valued realtor/builder partners, and most importantly, its borrowers who entrust us with such a significant transaction in their lives. I will continue the journey of servant leadership and market development as we strive to add tremendous talent to our national team. While growth is the driving mission of most mortgage lenders, growing smartly and strategically is the key. NRL has the highly-respected and visionary leadership team to make sure that growth is done in a manner that adds value to all stakeholders.

Frisco, Texas

Plano, Texas

Plano, Texas

Successfully supported, served, and elevated our team from a $30 million per month region to a $150 million per month region, representing over 55% of the retail volume. Could not have accomplished our goals and experienced this success without collaborative leadership from Maria, Kristi, Kristen, Bob, Randy, George, Wayne and all of the incredible branch managers in the West Division.One of the hardest decisions that leaders face in their careers is to choose a superior opportunity. We do so for our partners, our fellow leaders, our teammates, and most importantly for the customers.

Craig Ranch - Mckinney, Texas

Recruited, developed, and lead sales team/division from $7 million per month to $65 million per month, representing 50% of the retail volume. Created an environment of collaboration and partnership with our incredible Operations team. Established and chaired the Process and Product Committee to insure staying ahead of the competition, giving a voice to the sales team, and insuring cohesive changes while eliminating silos.

Dalles, Texas

Pioneered start-up enterprise of a national wholesale mortgage operation. Identified market niches and sales techniques to establish company as a trusted leader in alternative mortgage lending options. Directed national sales team and corporate operations team in a manner that insured a positive, team-oriented environment while surpassing all company production goals and quality-control initiatives.

Dallas, Texas

Promoted through the ranks to jointly run national wholesale division and successfully meet all corporate goals and objectives. Spearheaded all marketing initiatives, while also managing and motivating the Operations division. * Established national campaign and brand identity marketing plan for all sales personnel. Also, created the Policies and Procedures manual for wholesale operation.* Successfully nurtured and/or rehabilitated all customer complaints, vendor relationships, and any inter- or intra-departmental concerns.* Increased sales more than 100% by restructuring department into mini-teams to encourage positive, yet competitive corporate environment and by effectively managing our "controlled growth" objectives.* Negotiated conditions and approvals regularly with other departmental heads and with external vendors to insure high-quality product and mutually beneficial, cross-promotional relationships.

Managed all production-support personnel and the system of a multi-million dollar production firm, while encouraging and maintaining a positive and cohesive process between the sales and processing departments.* Developed and re-engineered a streamlined system to improve turn-around times, sales team happiness, and overall customer satisfaction for organization.* Dramatically improved internal and external customer satisfaction evaluations without compromising quality of production.