Jennifer M.

Jennifer M. Email and Phone Number

Senior QA Lead and Product Owner @ Referralogix
Atlanta, GA, US
Jennifer M.'s Location
United States, United States
About Jennifer M.

I #UNAPOLOGETICALLY Love QA, living between ATL, invest in Cabo & traveling when I can! I have over 8 years in the IT industry as a remote Senior QA Analyst. I've supported companies with the training and mentoring of new QA members to bring out the SME in their QA teams to ensure quality solutions and implemented AI processes.As an experienced QA Analyst in the SaaS, Energy, and Finance sectors I am looking for a new home as my contract comes to an end.I support application quality and performance through enhanced quality standards. My experience has provided me with a well-rounded skillset to include:• 8 Years – Quality Assurance• 8 Years – Functional Product Testing• 7 Years – Scrum Ceremonies • 5 Years – Offshore Stakeholders• 8 Years – Functional Testing• 4 Years – Database Validation Testing• 4 Years – API Testing• 2 Years – Automation Testing (Katalon Studio / Selenium / Python• 8 Years – Jira• 8 Years – Zephyr• 4 Years –Testrail• 4 Years – Azure DevopsI look forward to building a network across all industries and with those whom, like me are passionate about driving business results through the integration of people, processes and technology.I am actively growing my QA skills around Test Automation via Selenium + Python & Katalon Studio.

Jennifer M.'s Current Company Details
Referralogix

Referralogix

View
Senior QA Lead and Product Owner
Atlanta, GA, US
Website:
referralogix.com
Employees:
6
Jennifer M. Work Experience Details
  • Referralogix
    Senior Qa Lead And Product Owner
    Referralogix
    Atlanta, Ga, Us
  • Diversociete
    Qa Engineer
    Diversociete Jun 2023 - Present
    As a QA Engineer for a Saas Application I guided and implemented modern QA practices to ensure product quality and facilitate quick decision-making. I led blackbox/manual testing, developed test reports, and collaborated with leadership to integrate QA as a holistic solution.
  • Willdan
    Senior Quality Assurance Analyst
    Willdan 2021 - Jun 2023
    •Own the software testing and validation process for the Viewpoint Natural Energy Utility Application, designing quarterly test plans for a 3-step release production, executing test cases, scenario scripts and RestFul API testing congruent to MySQL in user view, recovering live environment defects by 17%•Partner with a cross functional team of 40 key stakeholders to include Developers, Scrum Masters and Product Owners, applying test design and automation practices, while identifying and resolving impediments, increasing reliable releases and test coverage to optimize the end-user experience•Enforce project requirements, IT designs and feature based, role provisions through system testing, validating accuracy of approval rights and access restrictions, maximizing conformance, confidentiality and compliance
  • Diversant Llc
    Quality Assurance Engineer
    Diversant Llc 2018 - 2021
    •Led the planning and execution for PBI test plans, QA team sprints, developed the RTM as well as UAT testing and live deployments, while tracking milestone deliverables, supporting the B2B financial application for the Food & Beverage Manufacturer Rebate Program, which processed 11M transactions a day •Facilitated strategy sessions, standup meetings and demonstrations in partnership with the Product Owner, presented to 45 key stakeholders to include distributors, senior-level clients and cascaded staff for risk resolution •Deployed new build and system updates into the QA environment ensuring accurate query statements to verify the MySQL database coincides with UI data, which yielded KPIs leveraged by the project team for enhancements
  • Genesis Digital, Llc
    Quality Assurance Manual Tester
    Genesis Digital, Llc 2016 - 2021
    •Developed QA SOPs in an agile-scrum environment, executing acceptance, regression, functional, integration and loading testing focused on the webinar platform and SaaS updates and features in the mobile, desktop and tablet applications throughout the Software Testing Life Cycle and Bug Life Cycle•Governed a comprehensive repository, tracking in-progress and historical test case data and scenarios, defects and summary reports, which established KPIs and opportunities for process improvement and cost savings opportunities
  • Clickfunnels
    Uat - Quality Assurance & Technical Support Specialist
    Clickfunnels 2015 - 2016
    •Designed internal user view test cases and implementation strategies to validate a SaaS, drop and drag external website builder, confirming functionality and alignment of business requirements per mobile application and client type •Executed full regression testing of subset features, utilizing LoadRunner to ensure accuracy of performance prior to activation, while resolving grievances tangible to application bugs and the user experience for 5,200 clients annually
  • Uber Technologies Llc
    Account Representative, Escalations
    Uber Technologies Llc 2013 - 2015
    •Championed Uber Rideshare business operations by triaging escalated inquiries from B2B and B2C consumers and associated partners, which included product delivery and transportation damage as well as allegations of poor customer experience and unethical practices•Expanded the merchant portfolio through relationship building and up-sale strategies in local Chicagoland markets, while promoting new services, products and brand awareness

Frequently Asked Questions about Jennifer M.

What company does Jennifer M. work for?

Jennifer M. works for Referralogix

What is Jennifer M.'s role at the current company?

Jennifer M.'s current role is Senior QA Lead and Product Owner.

Who are Jennifer M.'s colleagues?

Jennifer M.'s colleagues are Rudy Flores, Jim Lord.

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