• Benefits:• Subject Matter expert on all employee benefits this includes managing operational benefit functions such as annual benefit review and open enrollment, compliance, monthly enrollments, changes and invoicing, liaise between benefits broker, insurance vendors and other outside stakeholders• First point of contact for all benefit-related inquiries from employees, brokers and insurance companies HR Administration:• Serves as compliance officer for employment related matters. This includes; keeping up-to-date on employment laws, mandatory leaves by state, Department of Labor, Fair Labor Standards Act obligations, Affordable Care Act and other legal HR requirements. • First point of contact for staff regarding personnel practices and guidelines, policies, and applicable employment laws and regulations • System administrator for the Human Resources Information System (CheckWriters) including module set up and internal technical support• Manages On-boarding and Off-boarding processes

• Manage a multi-client portfolio providing a la carte benefits, human resources and payroll services. Clients included both non-profit and for-profit entities.• Coordinate/Manage open enrollment process including presentation creation, informational meetings and employee questions • Manage benefit processes including benefit changes, employee benefits education and problem resolution• Act as liaison between clients and vendors• Manage COBRA process and special payment arrangements• Develop policies and procedures for administration of leaves of absence (both internal policies and local/state/federal mandated leaves)• Manage/Administer leaves of absence including application management, document compliance and employee communications• Manage Paid time Off Policy• Provide compliance management/revision for policies based on local/state/federal law• Act as first line of contact for Human Resources related issues• Provide guidance based on established client policies• Work with managers on employee relations issues

Promoted upon the merger of 2 regions to be the benefits subject matter expert for 400+ employees.Administration and plan design of a comprehensive multi-state benefit programServe as a member of the national benefits design committeeCoordinate employee leaves of absence including military leave, STD and LTD, medical and family leaves.Responsible for worker's compensation management and administration for staff of 400+ employeesManagement of COBRA and retiree benefitsCompany liaison with insurance vendors on claim issuesCounsel and coach supervisors on employee relations issues relating to an employee's leave of absenceTrain employees on time management softwareConduct initial employee orientation Administer employee retention programs, including annual and monthly staff awardsManage the employee wellness programDesign and implement HR and benefit related processes and procedures

Administration and plan design of a comprehensive multi-state benefit program for 250 employeesSole instructor for regional training and administration of performance management systemServe as a member of the national benefits design committeeCoordinate employment law complianceResponsible for managing employee leaves of absence and worker's compensationCounsel and coach supervisors on employee relations issuesTrain employees on performance management softwareConduct initial employee orientationResponsible for recruitment and retention of employeesAdminister employee retention programs, including annual and monthly staff awards

Administration and plan design of a comprehensive multi-state benefit program Counsel and coach management on employment law issues Recruitment of corporate and field associates at various career levelsAnalyze worker's compensation incidents and provide guidance with regard to the handling of accidents and accident prevention Development and administration of company-wide policies and procedures pertaining to human resourcesCurriculum development for Corporate UniversityManagement and faculty training for the company's Corporate UniversityDesign and edit responsibility for company-wide newsletterWork in concert with peers to plan and execute several major company events (Annual Awards Gala, company-wide Christmas party, company-wide Summer Outing)

Administer worker's compensation program and manage all claims and issues Manage all benefit-related functions Actively involved in union education and avoidance committee Act as a consultant to foremen and other supervisors on employee issues Develop company policies and procedures pertaining to Human Recruitment of skilled workers Presentation of new hire orientation Planned major company events