Jennifer N Sutherland Email & Phone Number

South Carolina, United States

Brighton, MA, US

HBR is one of the most respected and influential business publications in the world. The HBR Advisory Council brings together accomplished business leaders and thinkers to help guide the direction of HBR's content and research by providing feedback and ideas on HBR's editorial direction and research initiatives. The Advisory Council consists of business.

Chicago, Illinois, US

• Head of Global Talent division overseeing the design, implementation and evaluation of enriching learning experiences for a global workforce in EMEA, APAC and North America, with a focus on retention, manager and.
• Lead initiatives to enhance teammate engagement, reinforcing the ethos of creating enriching teammate experiences.
• Lead culture initiatives
• Oversee change management engagements
• Focus on sales enablement in a complex sales organization
• Implement feedback mechanisms to assess the effectiveness of talent development programs.

Grand Rapids, MI, US

I teach undergraduate and graduate level courses within the Maine College of Business, focusing on HR and Learning & Development:Undergraduate Courses* HRMG 213: Human Resource Management* HRMG 350: Training for Organizations* HRMG 431: Negotiation/Dispute ResolutionGraduate Course* HRMG 750: Org Development & Training

Sutherland Talent Solutions provides talent development consulting to both organizations and individuals. For businesses, we provide consulting for strategic implementations, onboarding, leadership development, remote management, training design and delivery, learning management systems and sales training. For individuals, we provide consulting for career.

Troy, Michigan, US

• Led and inspired a team of 180 fully-remote training professionals, administering an annual budget of >$3M for Kelly Connect.
• Supported >6,000 internal employees and business unit’s external clients, designing, planning, and executing training programs, policies, and procedures across customer service/call center engagements.
• Managed corporate culture, DEI, and employee engagement initiatives.Key projects & accomplishments include:o Trained >8,000+ new employees, including 200 new leaders, facilitating 76,000 hours of virtual training.o.

Troy, Michigan, US

As the Director of Training & Development, I led a training team of 100+ (support staff, trainers, team leads, supervisors and operations managers) to provide training and nesting (ramp) for our contact center clients and internal staff. From new hires to leadership development and coaching, my team supported the operational needs of over 6000 employees.

Troy, Michigan, US

As the Senior Operations Manager for Training for KellyConnect, a division of Kelly Services, I worked in our Kelly corporate campus supporting our call center, customer services environments. In leading the Training & Development function, I directed the design, planning, implementation and ongoing delivery of training programs, policies, and procedures.

Detroit, Michigan, US

Managed a team of Senior Trainers, an Analyst, Training Coordinators and annual summer intern Managed the lessons learned/debrief process for all training initiatives Managed the trainer certification process using a Train the Trainer method Lead trainer for health care reform legislation, including the impact on internal process changes and new product.

Detroit, Michigan, US

Responsible for developing and delivering internal and external technical and professional skills training for regional sales staff, including newly hired sales staff within the assigned department(s), as well as customers, agents and labor negotiators. Identified internal and external departmental training needs in consultation with management..

Dallas, TX, US

Delivered instructor-led training to Banking Center team members and Customer Contact Center team members using approved training materials and advanced adult learning techniques. Applied andragogy principles of adult learning in the design, development and facilitation of courses. National Skills Development

New Braunfels, Texas, US

I managed 10 Account Executives that sell our Corporate Training services within the Detroit Market.

New Braunfels, Texas, US

Based out of the franchise's Livonia office, I worked with the entire Great Lakes region. Mostly, I supported the newly hired sales (Account Executives and Career Consultants) during their first six months, as well as ongoing product and sales training for the entire sales force. I also handled any company-wide training - new HR procedures, new products.

I was an HR Consultant for our contracted clients, providing leadership consultation related to HR issues, interpersonal skills and substance use/abuse.I provided training to all contracted clients. Trainings included change management, stress management, dealing with difficult people, sexual harassment prevention, and basic leadership skills. I also.

Emba, Executive Mba

Bachelor Of Business Administration - Bba