Jennifer O'Brien Email & Phone Number

Boulder, CO, US

Chicago, Illinois, US

Led end-to-end business development, strategic account management, and client delivery. Developed pricing models, forecasted revenue, and ensured successful project deliveries in the M&A lifecycle, specializing in technology due diligence, post-close value creation, and sell-side advisory. Collaborated cross-functionally to foster innovative solutions and.

Noida, Uttar Pradesh, IN

Managed a $30MM portfolio for Life Sciences & Healthcare clients, serving key accounts such as Merck, Abbvie, Biogen, Otsuka, Becton Dickinson, etc. Collaborated with HCL Digital & Analytics go-to-market team, sales industry vertical leads, and account teams to provide thought leadership and promote Digital Consulting offerings. Oversaw opportunity.

Fridley, Minnesota, US

Directed a team that built and maintained Medtronic’s medical device management platform servicing a product line exceeding $1BB in revenue. Established a $10MM capital budget, secured funding with the capital expense request process, and managed budget for the program's lifecycle. Led 20+ international employees representing business’s large.

Provided strategic consulting services to help organizations develop sustainable business models, identify growth opportunities, and uncover new revenue streams through innovative service offerings. My work focused on driving business transformation and fostering long-term success for clients across various industries.

Scottsdale, Arizona, US

Led client operations for 15 franchises (>750 independent businesses) and $100K+ monthly recurring revenue. Oversaw Client Managers in deploying a cloud-based SaaS solution to franchise clients. Managed third-party partnerships. Coordinated internal QA resources for application testing and managed outsourced QA group performing regression testing and.

Boulder, CO, US

Established implementation service solutions and incorporated them into sales plans, client relationship management, and internal delivery processes. Partnered with Regional Sales Managers to address 25+ sales opportunities, selling 8 new opportunities in the first year. Led Project Managers and Business Analysts to deliver successful deployments for 20K.

US

Established and led the CRM/311 service line, creating a holistic solution package, leading to a new revenue stream constituting more than 5% of the total $20MM revenue in just two years. Crafted and implemented a sales and marketing strategy, fostering client connections, overseeing internal CRM assets and contracting procedures. Secured three prominent.

Dublin 2, IE

Led CRM strategy and implementation initiatives for financial services clients. Defined Washington Mutual’s customer experience vision resulting in a sales growth from $300 MM to over $5 BB in annual production. Created E*TRADE’s customer experience strategy for their 2MM+ customers, resulting in 73% growth in net revenue and 93% retention of customer.