Jennifer Hunter Email & Phone Number

A well-organized Product Manager and Analyst, with extensive experience assimilating and conveying data and other materials in a clear, concise and effective manner to all organizational levels. Technically oriented with over fifteen years of experience in the telecommunications industry and nearly two years in healthcare. Over twelve years customer service/call center, five years technical support, and 10+ years reporting & analysis experience; over six years of experience in a lead role. Highly effective in handling multiple projects and tasks with attention to detail and meeting deadlines. Skilled in reporting, analysis, implementation, audit/validation, documentation, relationship building, and customer service. A highly motivated leader who consistently offers creative ideas and problem-solving solutions with results that exceed business and customer expectations.Strengths include: Productivity and Process Improvement • Report Development, Automation, and Optimization • Organizational/Team Management • Detail-Oriented • Relationship Management • Superior Communications • ITIL Processes / Agile Methodology • Data Quality Audit & Validation/Data Analysis/Problem Solving • Meeting Facilitation • Interconnect Practices & Carrier Compliance

Listed skills include Call Centers, Telecommunications, Troubleshooting, Voip, and 46 others.