Jennifer Pinkley

Jennifer Pinkley Email and Phone Number

Senior level writer and editor @ Total Solutions, Inc. (TSI)
madison, alabama, united states
Jennifer Pinkley's Location
Taft, Tennessee, United States, United States
Jennifer Pinkley's Contact Details

Jennifer Pinkley personal email

About Jennifer Pinkley

I’ve spent my career developing the skills to support a wide range of writing, editing, and training projects. My 20+ years of experience includes technical writing, technical editing, training development, content marketing writing, website design, strategic planning, proposal writing, social media planning, and marketing communications. I have worked with a variety of corporate, government consulting, nonprofit, and individual clients to create a range of communications materials, including government proposals, technical documentation, marketing materials, training materials, white papers, employee communications, and books.

Jennifer Pinkley's Current Company Details
Total Solutions, Inc. (TSI)

Total Solutions, Inc. (Tsi)

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Senior level writer and editor
madison, alabama, united states
Employees:
40
Jennifer Pinkley Work Experience Details
  • Total Solutions, Inc. (Tsi)
    Proposal Manager
    Total Solutions, Inc. (Tsi) Feb 2024 - Present
    Huntsville, Alabama, United States
    I work with the business development team to research business opportunities and write RFI responses. I manage the entire proposal process from analyzing an RFP, creating an outline, creating compliance matrices, managing data calls, creating graphics, running kickoff meetings, organizing storyboarding sessions, managing writing assignments, writing proposal content, coordinating color reviews, editing final drafts, and conducting final compliance checks. I also manage marketing for TSI… Show more I work with the business development team to research business opportunities and write RFI responses. I manage the entire proposal process from analyzing an RFP, creating an outline, creating compliance matrices, managing data calls, creating graphics, running kickoff meetings, organizing storyboarding sessions, managing writing assignments, writing proposal content, coordinating color reviews, editing final drafts, and conducting final compliance checks. I also manage marketing for TSI, including designing the website, creating marketing materials, and attending outreach events. I create templates and branding guidelines to ensure consistency across all our written materials. Show less
  • Adtran
    Senior Technical Writer/Editor
    Adtran Mar 2023 - Apr 2024
    Develop new and revised customer-facing technical publications through all stages, from inception to release, while adhering to release schedules. Work as a member of a writing team, follow established protocols for documentation development, writing style, content architecture, usability, file maintenance, tracking, and release processes. Gather technical publication content through research, investigation and discovery, hands-on experience, and training. Develop and architect content by… Show more Develop new and revised customer-facing technical publications through all stages, from inception to release, while adhering to release schedules. Work as a member of a writing team, follow established protocols for documentation development, writing style, content architecture, usability, file maintenance, tracking, and release processes. Gather technical publication content through research, investigation and discovery, hands-on experience, and training. Develop and architect content by working with engineering teams and other internal stakeholders, and with customers. Gain sufficient understanding of technology detail at the solution, system, and component level to be able to interpret and translate engineering concepts into clear, concise, and complete information for the customer. Use internal corporate systems databases, inventory management tools, and archival storage systems for research and development. Interpret engineering drawings and develop graphic requirements. Provide intra-departmental technical and project development support by disseminating information. Drive Subject Matter Expert reviews and signoff of technical publications. Show less
  • Freelance Writer And Consultant
    Freelance Writer And Consultant | Business Writing And Nonfiction Book Design Expert
    Freelance Writer And Consultant Jan 2010 - Feb 2024
    Huntsville, Alabama Area
    I currently work with individual clients to help them plan and write nonfiction books. For clients with completed manuscripts, I edit their final drafts and provide input on organization, grammar, and style. I find typos and point out awkward sentence structures. I also provide services to help clients design and lay out print books and ebooks. I'm in the process of creating online training for how authors can more efficiently write and publish nonfiction books (coming this year!). Earlier in… Show more I currently work with individual clients to help them plan and write nonfiction books. For clients with completed manuscripts, I edit their final drafts and provide input on organization, grammar, and style. I find typos and point out awkward sentence structures. I also provide services to help clients design and lay out print books and ebooks. I'm in the process of creating online training for how authors can more efficiently write and publish nonfiction books (coming this year!). Earlier in my consulting career between 2010 and 2017, I worked with corporations to write technical documentation, government proposals, HR materials, and other internal documents. Show less
  • Tripoint Solutions
    Online Training Developer, Technical Writer, And Instructor
    Tripoint Solutions Nov 2020 - Mar 2023
    Huntsville, Alabama, United States
    This position started with a project to develop a week-long course to teach SQL programmers with the US Army Corps of Engineers (USACE) how to create code and reports for interconnected and complex database systems that track and analyze data. I developed PowerPoint course content, worked with SQL programmers to develop technical examples, edited all the content and handouts, and coordinated the week-long class. The course received high ratings. I currently coordinate writing and editing… Show more This position started with a project to develop a week-long course to teach SQL programmers with the US Army Corps of Engineers (USACE) how to create code and reports for interconnected and complex database systems that track and analyze data. I developed PowerPoint course content, worked with SQL programmers to develop technical examples, edited all the content and handouts, and coordinated the week-long class. The course received high ratings. I currently coordinate writing and editing content for ten technical user manuals (one is 750 pages long) for the USACE Real Estate Management Program and over 60 shorter technical documents. In addition, I spearheaded the effort to create over 20 self-paced online courses covering different real estate software tasks, and currently serve as the online training coordinator and content editor. I also coordinate document distribution to our customers via SharePoint and other online sites. Show less
  • Canvas, Inc.
    Technical Writer And Proposal Coordinator
    Canvas, Inc. Mar 2020 - Nov 2020
    Huntsville, Alabama, United States
    I worked for the business development department developing and editing proposals. I researched process tools and implemented Microsoft Planner to track all projects. I researched proposal requirements, developed templates, worked with team companies to write highly technical materials for proposals, edited all sections to create “one voice” and technical accuracy, and created the final drafts.
  • Total Solutions, Inc. (Tsi)
    Technical Writer And Proposal Writer
    Total Solutions, Inc. (Tsi) Jun 2019 - Mar 2020
    Madison, Al
    I supported all aspects of the business development process, including researching opportunities on sam.gov, creating templates, designing compliance matrices, and supporting team meetings. I also researched and wrote sources sought/RFI responses and proposals. I sent out data calls, organized team meetings, and helped organize and support team reviews for proposal projects. I performed technical edits on all written materials to ensure quality and consistency. I wrote and edited training… Show more I supported all aspects of the business development process, including researching opportunities on sam.gov, creating templates, designing compliance matrices, and supporting team meetings. I also researched and wrote sources sought/RFI responses and proposals. I sent out data calls, organized team meetings, and helped organize and support team reviews for proposal projects. I performed technical edits on all written materials to ensure quality and consistency. I wrote and edited training materials and reports for current contracts. I also wrote marketing materials and capability statements. Show less
  • Carpenter Technology Corporation
    Technical Writer And Quality Specialist
    Carpenter Technology Corporation Oct 2017 - Jun 2019
    Athens, Al
    I wrote standard operating procedures, illustrated job aids, lock out/tag out instructions, and training materials for a gas atomized metal powder production plant. I worked collaboratively with supervisors and technicians to develop easy to understand instructions for critical job tasks for many areas of plant operations. I documented the processes technicians must follow to safely use a sophisticated furnace and gas atomizer, screening equipment, and other plant equipment related to metal… Show more I wrote standard operating procedures, illustrated job aids, lock out/tag out instructions, and training materials for a gas atomized metal powder production plant. I worked collaboratively with supervisors and technicians to develop easy to understand instructions for critical job tasks for many areas of plant operations. I documented the processes technicians must follow to safely use a sophisticated furnace and gas atomizer, screening equipment, and other plant equipment related to metal powder and additive manufacturing. I also supported both internal and external quality audits. I filled out pre-audit questionnaires, worked with external auditors to set up audit visits, coordinated meetings, attended audit meetings, led tours of the plant, provided auditors with relevant information about the production facility, and responded to audit findings and corrective actions. I conducted internal paperwork and quality audits to increase efficiency and safety and to minimize findings during customer and ISO audits. Show less
  • Engenius Consulting Group
    Technical Writer/Consultant
    Engenius Consulting Group May 2011 - Sep 2014
    Huntsville, Alabama Area
    For this contract position, I supported the U.S. Army Corps of Engineers based on Redstone Arsenal in Huntsville, AL. I worked with software developers to research and write software specifications, project requirements documentation, and database design documents. I coordinated customer meetings and wrote meeting minutes. I wrote reference guides, user guides, and online help for several software products the Corps uses to deploy equipment to remote sites. I also supported enGenius proposal… Show more For this contract position, I supported the U.S. Army Corps of Engineers based on Redstone Arsenal in Huntsville, AL. I worked with software developers to research and write software specifications, project requirements documentation, and database design documents. I coordinated customer meetings and wrote meeting minutes. I wrote reference guides, user guides, and online help for several software products the Corps uses to deploy equipment to remote sites. I also supported enGenius proposal projects. Show less
  • Qualis Corporation
    Communications Specialist
    Qualis Corporation Jul 2007 - Jan 2010
    I supported a NASA contract at Marshall Space Flight Center. I worked with SMEs to research and write Operational Work Instructions for NASA’s Environmental Gas Lab and Materials Combustion Research Facility. I supported NASA meetings and presentations, prepared and edited technical reports, and edited technical documents. I also worked with Qualis executive management to develop corporate branding. I designed and maintained the corporate web page, created ads, wrote press releases, produced… Show more I supported a NASA contract at Marshall Space Flight Center. I worked with SMEs to research and write Operational Work Instructions for NASA’s Environmental Gas Lab and Materials Combustion Research Facility. I supported NASA meetings and presentations, prepared and edited technical reports, and edited technical documents. I also worked with Qualis executive management to develop corporate branding. I designed and maintained the corporate web page, created ads, wrote press releases, produced the employee newsletter, and designed all corporate marketing collateral. I worked with media outlets to place articles about the company, coordinated with chambers of commerce to promote the company, coordinated special events/trade shows, and supported proposals. I also worked with Human Resources to prepare recruiting materials, employee “new hire” packets, orientation materials, and video scripts.I also participated in many proposal development activities. I researched possible opportunities using FedBizOps, then wrote summary information for the executive team to review about the most promising opportunities. I interviewed SMEs to develop accurate and compelling past performance volumes, and contributed to populating an extensive past performance library in SharePoint. I wrote sections of many proposals and edited drafts to eliminate errors and ensure consistency. I helped develop graphics to enhance the content of proposals. I also assisted in color team reviews and added final changes to proposals before submission. Show less
  • Adtran
    Technical Writer
    Adtran 2003 - 2004
    I wrote and edited a variety of technical documents including user manuals, configuration guides, quick start guides, technical support documentation, and online help for a variety of routers and software applications. Some of the products I supported include NetVanta, ATLAS, nCommand, and TSU/ISU. I also supported documentation for the AOS Command Reference Guide.
  • Intergraph
    Technical Writing And Training Consultant
    Intergraph 2000 - 2003
    I wrote technical documentation, training materials, and online help for the DMAPS Air Force financial management software. I also designed interactive computer-based training exercises in Authorware software.
  • Aegis Technologies
    Technical And Marketing Writer
    Aegis Technologies 1998 - 2000
    I wrote a variety of technical documentation for AEgis, including users guides, reference guides, getting started guides, and online help for several product suites. I also designed and wrote copy for the corporate webpage, software packaging, and marketing literature.

Jennifer Pinkley Skills

Newsletters Technical Writing Editing Press Releases Proposal Writing Blogging Social Media Copywriting Web Content Training Marketing Corporate Communications Content Development Magazine Articles Feature Articles Technical Documentation Creative Writing Nonprofits Social Media Marketing Social Networking Advertising Brochures Facebook Fundraising Non Profits Trade Publications Ghostwriting

Jennifer Pinkley Education Details

Frequently Asked Questions about Jennifer Pinkley

What company does Jennifer Pinkley work for?

Jennifer Pinkley works for Total Solutions, Inc. (Tsi)

What is Jennifer Pinkley's role at the current company?

Jennifer Pinkley's current role is Senior level writer and editor.

What is Jennifer Pinkley's email address?

Jennifer Pinkley's email address is pi****@****ail.com

What schools did Jennifer Pinkley attend?

Jennifer Pinkley attended University Of Alabama In Huntsville.

What are some of Jennifer Pinkley's interests?

Jennifer Pinkley has interest in Feature Writing, Social Media, Hr Materials, Trade Articles, Ghostwriting, Web Content, Nonprofit, Blogging, Brochures, Content Marketing.

What skills is Jennifer Pinkley known for?

Jennifer Pinkley has skills like Newsletters, Technical Writing, Editing, Press Releases, Proposal Writing, Blogging, Social Media, Copywriting, Web Content, Training, Marketing, Corporate Communications.

Who are Jennifer Pinkley's colleagues?

Jennifer Pinkley's colleagues are Dan Sears, Deva P, Gladena Selvaraj, Erik Nguyen Le, Christina Butler, Eric Comette, Victor Duskin.

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