Jennifer Q. Garrett

Jennifer Q. Garrett Email and Phone Number

Head of Marketing @ 123NET
New York, NY, US
Jennifer Q. Garrett's Location
New York City Metropolitan Area, United States, United States
Jennifer Q. Garrett's Contact Details
About Jennifer Q. Garrett

I’m a strategic, hands-on, data-driven marketing executive who is passionate about driving revenue growth and expanding market share. My career spans technology, telecommunications, fiber, IT, media, and home services, where I’ve built expertise in brand strategy, demand generation, digital transformation, and customer experience/operations (CX) across both B2B and B2C markets.I thrive on leading large-scale transformations, managing P&Ls, and building high-performing, diverse teams while also 'rolling my sleeves up' to get the hard work done. Whether working with Fortune 500 companies or Private Equity-backed enterprises, I’m known for navigating complexity and delivering results that matter.My top skills are: Brand Strategy and Positioning (B2B and B2C), AI, Data-Driven Insights,Customer Retention, CX Operations, Demand Generation, Account-Based Marketing,Digital Transformation, Martech Leadership, Pricing Strategy, Product Marketing,Cross-Functional Leadership and Sales Enablement, Integrated Sales and Marketing, Go-To-MarketAbove all, I enjoy tackling big challenges and turning vision into action, driving growth for organizations and their customers alike. I'm actively seeking my next leadership role. Let’s connect!#martech #b2bmarketing #brandstrategy #digitaltransformation #ABM #Media #gotomarket

Jennifer Q. Garrett's Current Company Details
123NET

123Net

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Head of Marketing
New York, NY, US
Jennifer Q. Garrett Work Experience Details
  • 123Net
    Head Of Marketing
    123Net
    New York, Ny, Us
  • Optimum
    Chief Marketing Officer
    Optimum Oct 2023 - Present
    Queens, Ny, Us
    • Led marketing strategy for B2C and B2B, overseeing brand growth, market research, and analytics.• Successfully relaunched Optimum brand, increasing brand awareness by over 10% YOY.• Stabilized churn in most competitive markets, grew B2B connectivity business, and achieved highest wireless net adds in company history.
  • Spectrum Enterprise
    Gvp/Cmo (B2B Charter Communications)
    Spectrum Enterprise Jun 2021 - Oct 2023
    Stamford, Ct, Us
    • Led overall marketing function at most senior level including cross-functional marketing efforts to drive growth and expansion for Spectrum Enterprise, focusing on brand strategy, demand generation, and market entry.• Developed and activated programs that generated demand and capitalized on market opportunities, ensuring network modernization and seller effectiveness.• Achieved measurable results in brand activation, ABM, and segment strategy, contributing to the company's success in the B2B and large enterprise market, growing the business faster than any other segment for parent company.
  • Charter Communications
    Gvp, Marketing And Creative Strategy
    Charter Communications Sep 2020 - May 2021
    Stamford, Connecticut, Us
    • Led marketing and creative strategy for Spectrum branded retail stores and Spectrum Mobile/Wireless overseeing go-to-market initiatives and creative development for all sales channels.• Developed and executed direct response and customer communication strategies, including TV, email, direct mail, and SMS, SEO and other campaigns for all products including wireless• Spearheaded mobile marketing strategy, product marketing, and alliance/OEM marketing efforts to drive brand awareness and customer engagement including leading relationships with Apple, Samsung, Google
  • Charter Communications
    Group Vice President, Retention And Loyalty B2C And B2B
    Charter Communications Mar 2018 - Sep 2020
    Stamford, Connecticut, Us
    • Led Charter's Retention strategy for video, voice, and data services, overseeing 2500 employees across multiple sites.• Implemented pricing and packaging strategies to reduce churn, resulting in over 10% of wireless adds and industry-leading churn levels.• Drove improved customer loyalty and retention, contributing to Charter's success as a Fortune 100 provider of telecommunications services.
  • Cox Communications
    Senior Vice President, Digital Marketing And National Sales
    Cox Communications Feb 2012 - Mar 2018
    Atlanta, Ga, Us
    Led Cox to top share position for broadband vs other cable providers in the US. Responsible for go to market and distribution strategy and execution for all core Sales channels- Digital, Call Center Sales and Retention, Sales Operations. Transformed Cox's call center footprint for maximum scale and results; Grew Cox's Digital channel to over 20% of Sales and 30% of total Marketing spend, led roadmap development for Cox's Digital Transformation yielding millions is savings and much improved customer NPS.
  • Cox Communications
    Vice President, Sales And Distribution
    Cox Communications Oct 2010 - Feb 2012
    Atlanta, Ga, Us
    Led Cox's corporate Sales strategy and collaborated with Regional and Field teams to execute plans to achieve financial results-- $10B+ in annual Revenue accountability. Crafted total company Sales strategy to 'meet consumers in their channel of choice' and built operational plan to support.
  • Cox Communications
    Vp Sales And Marketing, Virginia Region
    Cox Communications May 2009 - Jun 2011
    Atlanta, Ga, Us
    Led field Sales and Marketing teams to successful share position in Cox's most competitive marketplace; responsible for all Sales channels and Marketing strategy and execution.
  • Cox Communications
    Vp Sales
    Cox Communications Jan 2007 - May 2009
    Atlanta, Ga, Us
    Led the Virginia Sales teams in consistent annual quota achievement above plan for multiple years. Directed Digital, Retail, call centers and other channels.
  • Earthlink Internet
    Vice President, Sales And Retention
    Earthlink Internet 2002 - Jan 2007
    Atlanta, Georgia, Us
    Led EarthLink's call center sales and service teams from internal to outsourced model saving the company millions of dollars while still capturing JD Power award for Customer Service.

Jennifer Q. Garrett Skills

Strategy Customer Retention B2b Management Telecommunications Sales Strategic Partnerships Call Centers Leadership Analytics Outsourcing Managed Services Lead Generation Cross Functional Team Leadership Sales Operations Strategic Leadership Sales Management Networking Marketing Customer Experience Go To Market Strategy Direct Sales Crm Process Improvement Call Center Direct Response Account Management Mobile Devices B2c Product Management Saas Vendor Management Team Building Broadband Business Development Start Ups Team Leadership Product Marketing Salesforce.com Mergers And Acquisitions Solution Selling P&l Management Voip Wireless Competitive Analysis Contract Negotiation Digital Marketing Business Process Improvement Business To Business Customer Relationship Management

Jennifer Q. Garrett Education Details

  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Business
  • Georgia Southern University
    Georgia Southern University
    Economics)

Frequently Asked Questions about Jennifer Q. Garrett

What company does Jennifer Q. Garrett work for?

Jennifer Q. Garrett works for 123net

What is Jennifer Q. Garrett's role at the current company?

Jennifer Q. Garrett's current role is Head of Marketing.

What is Jennifer Q. Garrett's email address?

Jennifer Q. Garrett's email address is je****@****cox.com

What is Jennifer Q. Garrett's direct phone number?

Jennifer Q. Garrett's direct phone number is +140437*****

What schools did Jennifer Q. Garrett attend?

Jennifer Q. Garrett attended Stanford University Graduate School Of Business, Georgia Southern University.

What skills is Jennifer Q. Garrett known for?

Jennifer Q. Garrett has skills like Strategy, Customer Retention, B2b, Management, Telecommunications, Sales, Strategic Partnerships, Call Centers, Leadership, Analytics, Outsourcing, Managed Services.

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