Jennifer Valencia Email & Phone Number

Mcallen, Texas, United States

• Provided exceptional customer service to the public and College employees, interacting and addressing inquiries effectively.
• Conducted various office support functions such as reviewing and processing employment applications, assisting applicants with completing forms, and compiling applicant data.
• Assisted with onboarding processes including reviewing onboarding documents for accuracy, managing Employment Eligibility Verification (Form I-9) documents, and setting up timekeeping systems for new employees, among.

Edinburg, Texas, United States

• Provide information to faculty, staff, and the general public regarding department services, policies, and procedures.
• Assist with special projects, basic bookkeeping, preparation of publications and/or newsletters, and planning of events.
• Assists with the preparation of materials for New Employee Orientation and training sessions.

Edinburg, Texas, United States

• Assisted students with disabilities to receive equal access to university programs and services.
• Provided information to students on the process of applying, what kind of accommodations are offered, and what documentation is needed, by phone, in person, or through electronic media.
• Managed and filed confidential student information and documentation.

• Deescalated situations involving dissatisfied students, offering patient assistance and support.
• Guided students through the school’s website, helping with how to use certain applications for registration or billing.
• Reviewed accounts, providing updates and information about their registration and admission status.

Bachelor Of Business Administration - Bba, Business Administration - Management

Associate'S Degree, Business Administration