- Program measurement framework - identify needs, create a plan and gauge success- Strategic planning to position the organization to optimize opportunities & minimize risks- Generate financial plans – track progress on goal and efficacy of various funding sources- Increase use and capacity of technology to meet needs & increase efficiency - Track relevant legislation & regulations, monitor national trends & significant projects, identify key collaborators- Coordinate communication strategies and maintain engagement with clients and stakeholders- Monitor & maintain outside contracts and ensure adherence to deadlines & requirements- Seek grant and other funding opportunities and revenue streams - Develop and expand marketing collateral to demonstrate unique program features and highlight effectiveness of The S.U.C.C.E.S.S. Approach

• Consolidate/integrate various resources into centralized, structured donor/prospect database. Ensure capability to track engagement and optimize summary reporting.• Employ communications that engage non-traditional partners and broaden reach to key stakeholders and position the organization for effectively raising funds.• Employ best practices in social media and utilize analytics to grow constituent base. Review and revamp various communication platforms. • Assure overall success by aligning programs and services with mission• Set strategic direction to achieve long-term goals• Ensure that programs operate consistently, efficiently and ethically • Cultivate relationships and identify opportunities for collaboration to maximize resources• Enhance and measure performance against success metrics• Build brand awareness and maximize visibility with target audiences

I was part of three-person executive team; my responsibilities included setting the strategic direction for the national office and our network of 100+ local affiliates. I introduced a new business model to ensure network-wide provision of effective education, systemic advocacy and services that increased affiliate capacity to meet the needs of their communities. We set minimum organizational standards, developed core services and introduced key organizational elements (good business practices in the areas of communications/marketing, financial stability, infra-structure and program delivery). I put a great deal of focus on improved communication to enhance outcomes, reduce duplication of effort and organizational expenses.For the organizations 50th Anniversary, we created marketing and communications strategies to re-position, manage and increase awareness of a consistent network-wide brand. In addition to introduction of a new logo and branding materials, we introduced 2 social media campaigns " Heart of Gold" and the "UniquelyYou" campaign which brought 5,097 new Facebook followers and obtained 3.2M impressions and a total reach of 1.3M.I was responsible for the National Conference and Exhibition, and used marketing principles and strong affiliate engagement to:• Increase conference attendance by 10% in 2014 and 2015• Exceed revenue projections by 12% in 2014 • Increase exhibition booth sales by 10% in 2015I led team of 18 professionals across multiple functional areas. I held positions with progressive responsibility including direct oversight of core service implementation, National Contact Center, federal advocacy/public policy, publications, and organizational communications. I developed and managed an annual programmatic budget of $2 million (80% of the total organizational budget) and also served as staff liaison to 8 committees and advisory panels.

• I was responsible for program management, nationwide affiliate network, National Conference and magazine publication.• Developed core services and implemented minimum organizational standards and quality assurance efforts• Improved brand consistency and efficiency of operational systems• Created an affiliate database to maintain demographic information, monitor adherence to standards, track statistics and trends• Instituted organization-wide staff goal setting and annual review process• Reduced National Conference expenses by 40% while maintaining staff levels and improving overall outcomes

• Managed and expanded services of the National Contact Center• Created web-based, secure database to track I&R interactions and gather demographic data• Expanded national resource database, Autism SourceTM, from 5,000 to 25,000 listings in less than 2 years

• Researched, composed, edited and oversaw production of Council publications • Coordinated and compiled all components necessary to meet mandatory Federal reporting requirements• Completed an over-haul of the organizations website as well as ongoing development and information management• Co-directed the Maryland Partners in Policymaking program• Steering Committee Member for Maryland Youth Leadership Program• Oversight of community grants awarded to ensure desired outcomes • Staff representative for transportation issues as they related to individuals with disabilities • Founding member of the Transportation Appeal and Review Panel for the Maryland Transit Administration

• Developed, edited and updated content for the organization’s website and printed information packages• Developed marketing materials and coordinate activities for National Autism Awareness Month• Produced and published National Conference on Autism Proceedings and Program• Created a Directory of Adults with Autism to be distributed nationally for networking purposes and conducted an annual informational membership survey

• Provide phone-based education and support to an average of 75 callers daily• Organize and compile reference information to accurately inform and support individuals seeking information about autism or related treatments/programs• Launch and manage Autism Society national website• Supervise six volunteers with autism and their job coaches

Lovaas/Intensive Behavioral Intervention