Responsible for various platforms but not limited to the maintaince of all employee personnel, benefits andimmigration records. Process payroll administration, incentive compensations and benefits packages.Key results:· Responsible for the development, implementation & administration of HRIS System.· Meticulously processed PERM processing for Immigration/USCIS administration and processing(Visa: H-1B, L-1, E-2) for multiple national employees simultaneously· Coordinated with executive managers with hiring process, screening of candidates, coordinatinginterviews that contributed to sound hiring decisions.· Acted as liaison between employees and senior management. Analyzed and resolved personnelgrievances that resulted in consistent processes· Re-worked employee new hire induction handbook covering issues including occupational health andsafety, facilities, business management, network geography and voice messaging systems.· Collected and maintained the data needed for EEOC and/or OFCCP compliance regulations· Devised creative graphic designed announcements, including special events that increased employeeparticipation and satisfaction· Reduced benefits cost by 15% annually through thorough recordkeeping and ensuring that companydid not pay for benefits for which employees were ineligible.

Housing Authority Inpections Department. -Process Lease/contracts-Data entry -Process Housing Inspections results according to HUD regulations.-Rent abatement. -Minutes for City Departmentl Staff-Launched official Housing Authority Web-site (WYSIWYG)

Provided personnel support for fast paced copy center. Key Results: · Organized and maintained store stock according to inventory and budgetary needs. · Trained all new staff according to guidelines and company policies · Collate, proofread, and edit various print orders on a time sensitive platform · Developed and maintained strong relationships with customer, clients, and co-workers.

Advanced from entry level general phone-sales agent to 1st line customer service representative. Key Results: · Customer support for web-site problems and special seating sales. · Order(s) verification · Package retrieval · Customer grievances.

Entry level charge by phone sales agent for event tickets Key Results: · First point of contact to customer inquiries · Developed winning pitch for promotional merchandising & marketing that met 3% monthly quota · Sales logging · Shuttle van driver for commuting employees to BART.