- Collaborate closely with line managers to empower them in effectively overseeing and leadingtheir teams.- Offer comprehensive support and guidance to the employee base on policy matters,management of leaves of absence, workers' compensation queries, and benefits.- Provide expert advice on performance management, including the skillful drafting of disciplinedocuments for review.- Maintain an extensive understanding of legal requirements, industry trends, and best practicesconcerning the day-to-day management of employees in the US, with a specific focus on New York, New Jersey, and the UK, to mitigate legal risks and ensure regulatory compliance.- Work alongside HR Business Partners to address and resolve intricate employee relations issues,conducting thorough and objective investigations.- Enter and update employee and contingent worker data meticulously in GIA's enterpriseresources planner (ERP).- Oversee and participate as needed in business unit’s talent acquisition activities.- Facilitate comprehensive onboarding and offboarding processes, including conductingengaging new employee orientations and exit interviews.- Assume a leadership position or offer assistance in project and change managementendeavors.- Initiate and sustain engagement and outreach with business teams, ensuring a continuousexchange of information. Bring forward relevant topics, concerns, and opportunities to theappropriate people teams for input and solutions.- In partnership with the business, recommend and execute strategic and operational changemanagement interventions, activities, and plans.

- Manage human resources administration for multiple entities within the UK.- Consult and provide HR guidance, advice, support and policy interpretation to management and staff across all levels. - Act as trusted advisor and sounding board for departmental issues and ideas.- Provide day-to-day performance management guidance to management (coaching, counseling, disciplinary actions, etc.)- Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations.- Proactively anticipate needs and potential challenges and proposing well-considered solutions to preempt future issues.- Work closely with management and employees to improve work relationships, build morale, increase productivity and retention. Communicate needs proactively to the HR department to advance integrated solutions.- Collaborate with HR Centers of Excellence to provide feedback and information and ensure successful roll out of department initiatives.- Take a leadership role and/or provide support in project and change management initiatives.- Facilitate human capital requests.- Coordinate and administer various leave programs, collaborating with management to ensure smooth transitions and compliance with company policies and legal requirements.- Handle worker's compensation claims from initiation to resolution, working closely with insurance providers, medical professionals, and legal teams to expedite the process and support employees in their recovery.- Provide clear and concise communication to employees regarding benefits, leaves, and worker's compensation procedures, addressing inquiries and concerns promptly and professionally.- Maintain knowledge of trends, best practices, regulatory changes and new technologies in human resources and employment law.- Provide input on business unit restructures and workforce planning.- Strengthen the skills of department heads within HRIS processes to lower the need for HR correction/intervention.

- Assisted with recruiting by posting job openings, conducting preliminary telephone screenings, scheduling candidates, and inputting data for procurement of background and reference checks.- Coded, processed and assured payments on invoices, reconcile department American Express purchasing card, and assist with expense reporting and tracking.- Interfaced with Payroll and Laboratory management to process Laboratory changes, and maintain documentation files.- Entered and updated personnel data in Workday (HRIS)- Ordered and maintained supplies and arranged for equipment maintenance.- Assisted employees with VitaFlex transit benefits.- Assisted in Open Enrollment by answering benefits inquiries and assisting employees in technical enrollment via Workday (HRIS)- Planed and organized Human Resources events, including annual company parties and ad hoc celebrations.- Scheduled meetings and trainings and coordinated associated logistics to include securing conference rooms, assuring appropriate configuration and IT support, and related details.- Supported short-term international assignment tracking and employee mobility processes.- Generated regulatory or compliance documentation in the form of letters, responses, templates and/or applications.- Managed service awards program by tracking employee anniversary dates, notifying management of recipients and distribution of anniversary cards and pins.- Conducted new hire onboarding and orientation, including completion of onboarding paperwork, onboarding items in Workday (HRIS), completion of i9 verifications via eVerify, and set up of employee personnel files.- Completed terminations of departing employees, including compiling termination paperwork, scheduling and conducting exit interviews, completion of off-boarding process in Workday (HRIS) and notifying appropriate departments.

- Provided high level executive support to Projects and Initiatives Manager.- Processed monthly expense reports reflecting supporting documents and budget code indexes through Concur Expense Solutions.- Departmental purchase control (DPC). Responsible for keeping track of departmental assets, utilizing many applications for purchasing and facility services.- Maintained department’s schedule and calendar.- Assisted Human Resources with on boarding and off boarding process, which includes requesting access to systems and equipment set up.- Communicated effectively with multiple departments to plan meetings, prepare agendas, meeting minutes and develop presentations.- Created databases and spreadsheets to improve inventory management and reporting accuracy.- Knowledgeable of travel arrangements through Concur Expense Solutions.

- Assisted clients with intake and return of high value pearls, semi-precious stones and diamonds.- Handled in-person inquiries from clients. Demonstrable ability to maintain composure and work effortlessly in fast paced environment while providing exemplary service to all clients.- Opened new and updated old client accounts.- Trained new hires in Client Services.- Facilitated the digitization and archiving of client records.

- Created highly effective organizational and filing system for student files, resulting in easy access to critical information and streamlined office functioning.- Developed summer enrichment curriculum of for students from grades 1-5.- Maintained attendance records.- Facilitated afternoon extracurricular classes from grade 1 to 6.- Taught curriculum of Math and English to prospective 2nd and 3rd graders.

- Interfaced with students and prospective students.- Set up class files and evaluation packets.- Copied and filed class documents.

- Interfaced with patients.- Assisted patients in scheduling, canceling, and rescheduling appointments.- Assisted in pulling and filing patient charts.- Operated doctor paging system.

- Managed filing.- Answered phones.- Set up student files.- Production of CLS brochures.

- Teller duties: handled cash, check, and other miscellaneous transactions.- Managed filing, data entry, and updating of client files.